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Referral Clerk Jobs (NOW HIRING)

Avosys Technology, Inc.

Referral Clerk

Portsmouth, VA · On-site

$16.75 - $21.25/hr

Avosys is seeking a Referral Clerk to provide services to the military and their families at Naval Medical Center Portsmouth, Virginia. EMPLOYMENT WITH AVOSYS * Maximize family time with no weekend ...

The Staff Pad

Referral Clerk

Hamilton, TX

$15.50 - $19.75/hr

The Staff Pad has partnered with a reputed healthcare organization in Hamilton, TX to find dependable and experienced referral clerks to assess insurance eligibility, benefits and facilitate patient ...

THE CLINIC INC

Referral Clerk

Los Angeles, CA · On-site

$22 - $25/hr

Each referral clerk documents all the process in ecw until we receive the report. And record necessary information to keep track on referral status on our own. * Attend monthly meetings addressing ...

The Portland Clinic

Referral Clerk

Portland, OR · On-site

$19.46 - $26.35/hr

Referral Clerk SUPERVISOR: Referrals Supervisor HOURS PER WEEK: 40hrs/Non-Exempt (Monday - Friday 7:30am - 4:30pm or 8:00am - 5:00pm) DEPARTMENT: Access Services HIRING BONUS: $1,000 after 90 days ...

Evergreen Family Medicine

Referral Clerk

Roseburg, OR · On-site

$16.50 - $21/hr

Salary: $18.52 - $24.00 Referral Clerk Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin and Myrtle Creek Oregon. Evergreen Family ...

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How much do referral clerk jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for referral clerk in the United States is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Referral Clerk typically does not earn $4,000 a week without a degree; however, high-paying roles such as sales managers, real estate brokers, or certain skilled trades can reach or exceed this income level through commissions, experience, and performance. These jobs often require strong communication skills, industry knowledge, and sometimes certifications but not necessarily a college degree.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative skills, familiarity with medical terminology, and sometimes certification. It provides experience in medical environments and can serve as a stepping stone to more advanced healthcare roles. However, job responsibilities and requirements vary by employer and location.

What are Referral Clerks?

Referral Clerks are administrative professionals who manage and coordinate patient referrals within healthcare facilities. They handle the paperwork and communication required to ensure patients are referred to the appropriate specialists or services. Their duties typically include verifying insurance information, scheduling appointments, maintaining referral tracking systems, and communicating with patients, providers, and insurance companies. Referral Clerks play a vital role in ensuring smooth and efficient patient care transitions.

What are the key skills and qualifications needed to thrive as a Referral Clerk, and why are they important?

To thrive as a Referral Clerk, you need strong organizational abilities, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Proficiency in medical office software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking skills help you efficiently coordinate between patients, providers, and insurance companies. These skills ensure accurate and timely referrals, enhance patient satisfaction, and support seamless healthcare operations.

What are some common challenges Referral Clerks face when coordinating patient referrals, and how can they be managed?

Referral Clerks often encounter challenges such as incomplete patient information, insurance authorization delays, and communication gaps between providers. Managing these issues typically requires strong organizational skills, attention to detail, and proactive follow-up with both patients and healthcare staff. Developing a systematic approach to tracking referrals and building good relationships with clinics can help ensure timely and accurate processing, improving both workflow efficiency and patient satisfaction.

What Is a Referral Clerk?

Referral clerks typically work in medical offices and coordinate physician referrals for patients. As a referral clerk, your job duties include processing physician referrals, calling insurance companies to confirm patient eligibility and submit pre-authorization if necessary, and scheduling patient appointments for the treatment or new health care provider. You also find referral clerks in educational institutions and social services agencies. To become a referral clerk, you need a high school diploma or equivalent and industry experience.

What is the difference between Referral Clerk vs Medical Office Assistant?

AspectReferral ClerkMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical office proceduresHigh school diploma; certification or training in medical administrative tasks often preferred
Work EnvironmentMedical clinics, hospitals, healthcare officesMedical clinics, hospitals, healthcare facilities
Job ResponsibilitiesProcessing patient referrals, managing referral documentation, coordinating with healthcare providersScheduling appointments, patient check-in, billing, managing medical records

The Referral Clerk primarily focuses on processing and managing patient referrals within healthcare settings, while the Medical Office Assistant handles a broader range of administrative tasks, including scheduling and patient support. Both roles are essential in healthcare environments and often work closely together, but their core responsibilities differ.

What is a referral clerk?

A referral clerk is a professional responsible for processing and managing referrals within healthcare, social services, or other organizations. They often handle documentation, coordinate with other departments, and ensure that clients or patients are directed to appropriate services, typically using computer systems or databases. Strong organizational and communication skills are essential for this role.

What companies pay for referrals?

Many companies offer referral bonuses to employees or external referrers who successfully recommend candidates for open positions, including large corporations, tech firms, and retail chains. Referral programs typically reward individuals with cash, gift cards, or other incentives once the referred candidate is hired and meets certain conditions. These programs encourage employee engagement and help companies find qualified candidates more efficiently.
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Referral Clerk jobs near you
Infographic showing various Referral Clerk job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 63% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,511 per year, or $19 per hour.

Referral Clerk

Shenandoah Valley Medical System Inc

Martinsburg, WV • On-site

$17.50 - $22.25/hr

Full-time

Posted 17 hours ago

Job description

Shenandoah Community Health (SCH) is a Federally Qualified Health Center whose mission is to provide access to healthcare by reducing barriers to care. Our coordinated range of services includes primary care, women's health, behavioral health, oral health, HIV case management, pharmacy, lab, radiology, and a variety of support services. SCH also offers interpretation services for patients whose primary language is not English. Working at SCH is more than just a job, it is an opportunity to impact the lives of the people living in our community. Come join our team! To learn more about SCH, visit www.shencommhealth.com.

Job Summary:

Under the direct supervision of the Health Information Manager, the Referral Clerk is primarily responsible for maintaining ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. Resolves pre-certification, registration, and case-related concerns prior to a patient’s scheduled appointment. This position requires the Referral Clerk to communicate with patients and visitors. The Referral Clerk must be able to multi-task and be proficient with computers. The Referral Clerk must be able to work in a high-volume environment to obtain authorization, schedule, and track referrals electronically to completion. The Referral Clerk will use multiple systems such as Microsoft Office, Cloud based phone systems, Citrix, Insurance websites, Web based referral tracking system, NextGen, Epic Carelink, and Zoom.

Role & Responsibilities:

• Organizes and maintains a system for review of referrals by identifying concerns to physician/clinical staff as required and placing the referral in the designated area for review.

• Determines appointment priority by evaluating patient information such as patient history, test results and pertinent reports.

• Point of contact for patients and specialists for any questions or rising concerns. Assist in problem solving potential issues related to their referral due to language or social barriers. If unable to help, assist in finding the right point of contact to further help.

• Reviews the medical necessity of each referral with the ordering provider, insurance company, and patient. Requests new referrals to be ordered when applicable.

• Reviewing suitability/availability and emergency bookings by communicating with the appropriate providers.

• Contacts insurance companies to ensure prior approval requirements are met. Presents necessary medical information such as, history, diagnosis and prognosis to insurance companies if deemed necessary to prove medical necessity of services.

• Receiving/requesting referral information, patient demographics and other clinical data.

• Accurately completes insurance/testing forms.

• Recording and/or entering a variety of information including consultation, dates, locations and types of examinations/procedures/imaging.

• Processes written or verbal instructions from provider, including initiating requisitions, requesting appointments for diagnostic imaging, consultations, completing forms, and requesting additional documentation.

• Identifies and utilizes community resources; establishes relationships with servicing providers and personnel.

• Accurately enter notes into EMR System regarding letters or correspondence from insurance companies regarding insurance authorization or other notifications. These documents should also be scanned into the appropriate patient’s chart in EMR system.

• Accurately fills out consultant request and sends appropriate medical records to the specialist/insurance provider in a timely manner.

• Electronically submitting all clinical documents to medical records to file in the electronic health record.

• Routing documents for physician review as required.

Essential Skills and Education Requirements:

• High school education or its equivalent required. One year of college or vocational training in a medical office preferred. Must have minimum 3 years medical office experience.

• Have prior referral experience, prior experience with insurance companies, proficient computer skills, Microsoft office (Excel and Word), customer service skills and be detailed oriented.

• Ability to respond quickly and appropriately in urgent or emergency situations.