What is a referral clerk?

Referral clerks typically work in medical offices and coordinate physician referrals for patients. As a referral clerk, your job duties include processing physician referrals, calling insurance companies to confirm patient eligibility and submit pre-authorization if necessary, and scheduling patient appointments for the treatment or new health care provider. You also find referral clerks in educational institutions and social services agencies. To become a referral clerk, you need a high school diploma or equivalent and industry experience.