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Referral Management Clerk Jobs (NOW HIRING)

Reef Systems

$14.75 - $18.75/hr

Referral Management Administrative Clerk - Moody AFB, GeorgiaReef Systems has an immediate need for a Referral Management Administrative Clerk to support the Air Force medical Service (AFMS) mission ...

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How much do referral management clerk jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for referral management clerk in the United States is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a Referral Management Clerk do?

A Referral Management Clerk is responsible for coordinating and processing patient referrals within a healthcare facility. Their duties include receiving and reviewing referral requests from healthcare providers, verifying patient information and insurance coverage, scheduling appointments with specialists, and ensuring all necessary documentation is completed. They act as a liaison between patients, healthcare providers, and insurance companies to streamline the referral process and ensure timely care. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Referral Management Clerk, and why are they important?

To thrive as a Referral Management Clerk, you need strong organizational abilities, attention to detail, and familiarity with medical terminology, often supported by a high school diploma or equivalent. Proficiency in healthcare management systems, electronic health records (EHRs), and scheduling software is typically required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and coordinate efficiently with healthcare providers. These skills ensure accurate processing of referrals, timely patient care, and smooth workflow within healthcare facilities.

How does a Referral Management Clerk typically collaborate with healthcare providers and insurance companies?

A Referral Management Clerk plays a key role in coordinating patient referrals by regularly communicating with healthcare providers to gather necessary information and ensure all documentation is complete. They also interact with insurance companies to verify coverage and obtain authorizations, helping to prevent delays in patient care. This role requires strong organizational and communication skills, as clerks often act as a liaison between medical offices, specialists, and payers to facilitate a smooth referral process.

What is the difference between Referral Management Clerk vs Medical Office Receptionist?

AspectReferral Management ClerkMedical Office Receptionist
Primary ResponsibilitiesManaging referral documentation, coordinating with providers, ensuring referral accuracyGreeting patients, scheduling appointments, handling front desk duties
Required SkillsKnowledge of referral processes, administrative skills, communication skillsCustomer service, scheduling, basic administrative skills
Work EnvironmentMedical offices, clinics, healthcare facilitiesFront desk, reception area in healthcare settings
Common CertificationsNone required, but healthcare administration knowledge helpfulNone required, customer service experience preferred

The Referral Management Clerk focuses on processing and coordinating patient referrals within healthcare systems, requiring specific knowledge of referral procedures. In contrast, the Medical Office Receptionist handles front desk duties, patient check-in, and scheduling. Both roles are essential in healthcare settings but differ in responsibilities and skill sets.

More about Referral Management Clerk jobs
What states have the most Referral Management Clerk jobs? States with the most job openings for Referral Management Clerk jobs include:
What job categories do people searching Referral Management Clerk jobs look for? The top searched job categories for Referral Management Clerk jobs are:
Referral Management Clerk jobs near you
Infographic showing various Referral Management Clerk job openings in the United States as of July 2026, with employment types broken down into 3% Locum Tenens, 62% Full Time, 33% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $39,511 per year, or $19 per hour.
Referral Management Clerk - Keesler AFB, MS

Referral Management Clerk - Keesler AFB, MS

Reef Systems

Biloxi, MS • On-site

$15.25 - $19.50/hr

Full-time

Posted 19 days ago

Job description

Referral Management Clerk – Keesler AFB, MS
Reef Systems is seeking administrative support in the Referral Management Center at Keesler Air Force Base for customer service, referral tracking, referral appointing, and reporting activities. This full-time, on-site position will support the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at the Medical Treatment Facility.
Qualifications:
 
  • High School Diploma or General Educational Development (GED) equivalency.
  • Completion of an Administrative Assistant program is highly desired.
  • Minimum six (6) months of experience working in a medical office setting.
  • Two (2) years healthcare administrative experience in either an inpatient and/or outpatient care setting within the past three (3) years preferred.
  • Minimum of 50 WPM is required. General medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • Ability to communicate effectively, both orally and in writing.

Physical Requirements:
The work is primarily sedentary; however, the physical demands include prolonged walking, standing, sitting or bending.
Unique Military Health Care Systems/Procedures:
 
  • The Composite Health Care System (CHCS) and the newest version, Armed Forces Health Longitudinal Technology Application (AHLTA), or other MTF ICD-B programs must be utilized for referral management services.
  • Access will be granted by local MTF connectivity, and the contractor shall comply with MHS communications and Government IT security standards and policies.
  • The military facility will provide system accounts for MASS personnel after required training and security procedures have been completed by the contractor.
  • If the Military Health Service processes moves away from specified systems, the government will modify the task order accordingly.

Work Location:
Keesler AFB, MS 39534
Schedule:
The work schedule is normally Monday – Friday, 7:30 AM t0 4:00 PM, with a half hour for lunch; however, there may be times when it is necessary for the contractor to work after duty hours in support of specific tasks.  The schedule may have to be flexible, but it no event will it ever exceed 40 hours per week.
Point of Contact for Immediate Consideration:
Art Mata
amata@reef-sys.com