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Referral Management Clerk Jobs (NOW HIRING)

Epic Government

Referral Management Clerk

Oceanside, CA · On-site

$18 - $20/hr

Referral Management Clerk job in Oceanside, CA. * Monday-Friday days * Veterans encouraged to apply! * This is a civilian position supporting the Military community Benefits/Compensation: * $18.00 ...

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How much do referral management clerk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for referral management clerk in the United States is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a referral management clerk do?

A Referral Management Clerk is responsible for coordinating and processing patient referrals within a healthcare facility. Their duties include receiving and reviewing referral requests from healthcare providers, verifying patient information and insurance coverage, scheduling appointments with specialists, and ensuring all necessary documentation is completed. They act as a liaison between patients, healthcare providers, and insurance companies to streamline the referral process and ensure timely care. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a referral management clerk, and why are they important?

To thrive as a Referral Management Clerk, you need strong organizational abilities, attention to detail, and familiarity with medical terminology, often supported by a high school diploma or equivalent. Proficiency in healthcare management systems, electronic health records (EHRs), and scheduling software is typically required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and coordinate efficiently with healthcare providers. These skills ensure accurate processing of referrals, timely patient care, and smooth workflow within healthcare facilities.

How does a referral management clerk typically collaborate with healthcare providers and insurance companies?

A Referral Management Clerk plays a key role in coordinating patient referrals by regularly communicating with healthcare providers to gather necessary information and ensure all documentation is complete. They also interact with insurance companies to verify coverage and obtain authorizations, helping to prevent delays in patient care. This role requires strong organizational and communication skills, as clerks often act as a liaison between medical offices, specialists, and payers to facilitate a smooth referral process.

What is the difference between Referral Management Clerk vs Medical Office Receptionist?

AspectReferral Management ClerkMedical Office Receptionist
Primary ResponsibilitiesManaging referral documentation, coordinating with providers, ensuring referral accuracyGreeting patients, scheduling appointments, handling front desk duties
Required SkillsKnowledge of referral processes, administrative skills, communication skillsCustomer service, scheduling, basic administrative skills
Work EnvironmentMedical offices, clinics, healthcare facilitiesFront desk, reception area in healthcare settings
Common CertificationsNone required, but healthcare administration knowledge helpfulNone required, customer service experience preferred

The Referral Management Clerk focuses on processing and coordinating patient referrals within healthcare systems, requiring specific knowledge of referral procedures. In contrast, the Medical Office Receptionist handles front desk duties, patient check-in, and scheduling. Both roles are essential in healthcare settings but differ in responsibilities and skill sets.

More about Referral Management Clerk jobs
What states have the most Referral Management Clerk jobs? States with the most job openings for Referral Management Clerk jobs include:
What job categories do people searching Referral Management Clerk jobs look for? The top searched job categories for Referral Management Clerk jobs are:
Referral Management Clerk jobs near you
Infographic showing various Referral Management Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,511 per year, or $19 per hour.

Referral Management Clerk

Epic Government

Oceanside, CA • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

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Job description

Referral Management Clerk job in Oceanside, CA.

  • Monday-Friday days
  • Veterans encouraged to apply!
  • This is a civilian position supporting the Military community

Benefits/Compensation:

  • $18.00 - 20.00 per hour
  • Health and Welfare Fringe Benefits: $5.09 per hour
  • Paid Time Off - 10 8-hour days
  • Paid Holidays - 11 days
  • Paid Sick Time - 2.154 hours for every 80 hours worked accrual rate
  • Company-funded match and safe harbor 401(k)
  • Medical, Dental and vision plans available
  • Life insurance and accidental death plans available
  • Short-term and long-term disability plans available
  • TRICARE Supplemental available
  • Supplemental Benefit plans available
  • Employee Assistance Program
  • Pet Insurance Plans available
  • Will Preparation Services available

Referral Management Clerk job Overview:

  • Reviews referral for administrative completeness and research covered benefits prior to processing.

  • Determines patient eligibility for services and arranges and schedules medical appointments for referred care.

  • Provides general instructions to patients and MTF personnel regarding the referral procedures.

  • Ensure referral results are returned to the referring provider and to the medical record within required timelines. Assists with follow-up, written or verbal, as necessary.

  • Utilizes the referral tracking data collection tool. Calculates metrics and compiles monthly reports.

  • Greets patients/visitors at a front desk, referral center or office setting.

  • Answers main office phone line(s). Directs telephone calls to appropriate section for assistance, handles independently or takes messages as required.

  • Reviews referrals for administrative completeness and research covered benefits prior to processing.

  • Determines patient eligibility for services and arranges and schedules medical appointments for referred care.

  • Provides general instruction to patients and ensures patients have necessary documentation for referred health care services.

  • Obtain updates and files medical records as needed.


Referral Management Clerk Job Qualification:

  • High school diploma or General Educational Development (GED) equivalency.

  • Completion of an Administrative Assistant program is preferred.

  • Basic Life Support (BLS) Certification, issued by American Heart Association or American Red Cross.

  • Minimum of 6 months of experience in a medical office setting.

  • Preferred, a minimum of 6 months experience providing administrative support in a medical facility supporting multiple practitioners. Experience should include handling multiple phone lines, a working knowledge of medical terminology, medical documentation requirements, standard patient scheduling practices, and creating administrative correspondence and reports.



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Federal Staffing Resources (FSR) is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs, and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law.
FSR is committed to providing reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. We proudly encourage Veterans and individuals from all backgrounds to apply.

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