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Referral Management Clerk Jobs (NOW HIRING)

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REFERRAL CLERK

Portsmouth, VA · On-site

$20 - $20.50/hr

REFERRAL CLERK NAVAL MEDICAL CENTER PORTSMOUTH, VA ABOUT US: Laredo Technical Services, Inc ... Manage all specialty care and Right of First Refusal (ROFR) referrals/consults per current DHA ...

Prepare referral management data reports/metrics, using referral tracking data tools. * Knowledge ... Admin Clerk Experience, Education, Skills, Abilities requested: * High school diploma or General ...

Prepare referral management data reports/metrics, using referral tracking data tools. * Knowledge ... Admin Clerk Experience, Education, Skills, Abilities requested: * High school diploma or General ...

Prepare referral management data reports/metrics, using referral tracking data tools. * Knowledge ... Admin Clerk Experience, Education, Skills, Abilities requested: * High school diploma or General ...

Prepare referral management data reports/metrics, using referral tracking data tools. * Knowledge ... Admin Clerk Experience, Education, Skills, Abilities requested: * High school diploma or General ...

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How much do referral management clerk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for referral management clerk in the United States is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What does a referral management clerk do?

A Referral Management Clerk is responsible for coordinating and processing patient referrals within a healthcare facility. Their duties include receiving and reviewing referral requests from healthcare providers, verifying patient information and insurance coverage, scheduling appointments with specialists, and ensuring all necessary documentation is completed. They act as a liaison between patients, healthcare providers, and insurance companies to streamline the referral process and ensure timely care. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a referral management clerk, and why are they important?

To thrive as a Referral Management Clerk, you need strong organizational abilities, attention to detail, and familiarity with medical terminology, often supported by a high school diploma or equivalent. Proficiency in healthcare management systems, electronic health records (EHRs), and scheduling software is typically required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and coordinate efficiently with healthcare providers. These skills ensure accurate processing of referrals, timely patient care, and smooth workflow within healthcare facilities.

How does a referral management clerk typically collaborate with healthcare providers and insurance companies?

A Referral Management Clerk plays a key role in coordinating patient referrals by regularly communicating with healthcare providers to gather necessary information and ensure all documentation is complete. They also interact with insurance companies to verify coverage and obtain authorizations, helping to prevent delays in patient care. This role requires strong organizational and communication skills, as clerks often act as a liaison between medical offices, specialists, and payers to facilitate a smooth referral process.

What is the difference between Referral Management Clerk vs Medical Office Receptionist?

AspectReferral Management ClerkMedical Office Receptionist
Primary ResponsibilitiesManaging referral documentation, coordinating with providers, ensuring referral accuracyGreeting patients, scheduling appointments, handling front desk duties
Required SkillsKnowledge of referral processes, administrative skills, communication skillsCustomer service, scheduling, basic administrative skills
Work EnvironmentMedical offices, clinics, healthcare facilitiesFront desk, reception area in healthcare settings
Common CertificationsNone required, but healthcare administration knowledge helpfulNone required, customer service experience preferred

The Referral Management Clerk focuses on processing and coordinating patient referrals within healthcare systems, requiring specific knowledge of referral procedures. In contrast, the Medical Office Receptionist handles front desk duties, patient check-in, and scheduling. Both roles are essential in healthcare settings but differ in responsibilities and skill sets.

More about Referral Management Clerk jobs
What states have the most Referral Management Clerk jobs? States with the most job openings for Referral Management Clerk jobs include:
What job categories do people searching Referral Management Clerk jobs look for? The top searched job categories for Referral Management Clerk jobs are:
Infographic showing various Referral Management Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $39,511 per year, or $19 per hour.

Denial Management Clerk - Remote

Med-Metrix

Garden City, NY • On-site, Remote

$16 - $19/hr

Other

Posted 28 days ago


Med-Metrix rating

6.9

Company rating: 6.9 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

277th of 482 rated business services


Job description

Job Purpose
The Denials Management Clerk supports the Denial Management Department in the denials process for client hospitals. In this role, the Denials Management Clerk gathers and disseminates information from hospitals, physicians, and insurance companies pertaining to referred claims denied.
Duties and Responsibilities
  • Manually enter new cases referred from clients into database as needed
  • Update database with information gathered from correspondence
  • Set follow-up reminders in Outlook
  • Review daily reports for updates and due dates
  • Send updates on document requests received throughout the day
  • Send documentation to insurance carriers via portals, email, mail or fax
  • Work within gAIge to update daily tasks assigned on work queue
  • Log into all hospital applications and insurance carrier portals every two weeks
  • Submit appeals, correspondence, and medical records via carrier portals
  • Scan and label correspondence received daily via mail, email, or fax
  • Navigate hospital applications to obtain balances, charges, and UB documents
  • Download reports from portals for updates
  • Assist with the outgoing mail process
  • Scan documents into database
  • Assist patients with questions related to statuses of their accounts
  • Other duties as assigned
  • Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Understand and comply with Information Security and HIPAA policies and procedures at all times
  • Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications
  • High School Diploma or equivalent
  • Must be courteous and possess a strong work ethic, with the ability to work in a fast-paced environment
  • Proficient in Microsoft Office applications
  • Have strong organization and time-management skills
  • Ability to learn proprietary databases and systems, gAIge, Epic, Eagle, Epremis, Medi-Tech
  • Strong interpersonal skills, ability to communicate well at all levels of the organization
  • Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
  • High level of integrity and dependability with a strong sense of urgency and results oriented
  • Excellent written and verbal communication skills required

Working Conditions
  • Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
  • Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
  • Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
  • Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

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