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Referral Clerk Jobs (NOW HIRING)

Evergreen Family Medicine

Referral Clerk

Roseburg, OR · On-site

$18.52 - $24/hr

Referral Clerk Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves ...

PORTLAND CLINIC

Referral Clerk

Portland, OR · On-site

$18.25 - $23.25/hr

Referral Clerk SUPERVISOR: Referrals Supervisor HOURS PER WEEK: 40hrs/Non-Exempt (Monday - Friday 7:30am - 4:30pm or 8:00am - 5:00pm) DEPARTMENT: Access Services HIRING BONUS: $1,000 after 90 days ...

Planned Systems International, Inc.

Referral Clerk

NJ · On-site

$16.75 - $21.25/hr

Review and process referrals for completeness and eligibility. * Schedule and reschedule specialty appointments according to MTF guidelines. * Process routine, urgent, and emergent referrals within ...

Evergreen Family Medicine

Referral Clerk

Roseburg, OR

$16.50 - $21/hr

Referral Clerk Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin and Myrtle Creek Oregon. Evergreen Family Medicine serves ...

Planned Systems International, Inc.

$16.25 - $20.50/hr

Review and process referrals for completeness and eligibility. * Schedule and reschedule specialty appointments according to MTF guidelines. * Process routine, urgent, and emergent referrals within ...

Planned Systems International, Inc.

Referral Clerk

Enid, OK · On-site

$16.75 - $21.25/hr

Review and process referrals for completeness and eligibility. * Schedule and reschedule specialty appointments according to MTF guidelines. * Process routine, urgent, and emergent referrals within ...

Planned Systems International, Inc.

Referral Clerk

Spokane, WA · On-site

$17.75 - $22.50/hr

Review and process referrals for completeness and eligibility. * Schedule and reschedule specialty appointments according to MTF guidelines. * Process routine, urgent, and emergent referrals within ...

Planned Systems International, Inc.

Referral Clerk

NJ · On-site

$16.75 - $21.25/hr

Review and process referrals for completeness and eligibility. * Schedule and reschedule specialty appointments according to MTF guidelines. * Process routine, urgent, and emergent referrals within ...

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Referral Clerk information

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How much do referral clerk jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for referral clerk in the United States is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What is a referral clerk?

Referral clerks typically work in medical offices and coordinate physician referrals for patients. As a referral clerk, your job duties include processing physician referrals, calling insurance companies to confirm patient eligibility and submit pre-authorization if necessary, and scheduling patient appointments for the treatment or new health care provider. You also find referral clerks in educational institutions and social services agencies. To become a referral clerk, you need a high school diploma or equivalent and industry experience.

What are the key skills and qualifications needed to thrive as a referral clerk, and why are they important?

To thrive as a Referral Clerk, you need strong organizational abilities, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Proficiency in medical office software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking skills help you efficiently coordinate between patients, providers, and insurance companies. These skills ensure accurate and timely referrals, enhance patient satisfaction, and support seamless healthcare operations.

What are some common challenges referral clerks face when coordinating patient referrals, and how can they be managed?

Referral Clerks often encounter challenges such as incomplete patient information, insurance authorization delays, and communication gaps between providers. Managing these issues typically requires strong organizational skills, attention to detail, and proactive follow-up with both patients and healthcare staff. Developing a systematic approach to tracking referrals and building good relationships with clinics can help ensure timely and accurate processing, improving both workflow efficiency and patient satisfaction.

What is the difference between Referral Clerk vs Medical Office Assistant?

AspectReferral ClerkMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical office proceduresHigh school diploma; certification or training in medical administrative tasks often preferred
Work EnvironmentMedical clinics, hospitals, healthcare officesMedical clinics, hospitals, healthcare facilities
Job ResponsibilitiesProcessing patient referrals, managing referral documentation, coordinating with healthcare providersScheduling appointments, patient check-in, billing, managing medical records

The Referral Clerk primarily focuses on processing and managing patient referrals within healthcare settings, while the Medical Office Assistant handles a broader range of administrative tasks, including scheduling and patient support. Both roles are essential in healthcare environments and often work closely together, but their core responsibilities differ.

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Referral Clerk jobs near you
Infographic showing various Referral Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 15% Part Time, and 20% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,511 per year, or $19 per hour.

Referral Clerk

Orthopedics - The Corvallis Clinic Asbury Building

Corvallis, OR • On-site

$16 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description


Compensation: $16.00 - $20.00 per hour (depending on experience)

Summary: The Referral Clerk coordinates and facilitates the process of internal and external referrals. This includes interaction with patients, physicians, referral providers and health plans.

Principal Responsibilities:

  1. Will participate and maintain a culture within The Corvallis Clinic consistent with the content outlined in the Service and Behavioral Standards Handbook. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
  2. Prepare referral information received from physicians.
  3. Review referral and pre-authorization/registration information for appropriateness of referral.
  4. Verify accuracy of referral request or service record and modify patient information as required.
  5. Respond to inquiries from providers, patients and staff regarding referrals and registration.
  6. Verify Workers Compensation documents for completeness and submit all required documentation per WC protocols
  7. Obtain Insurance authorization and schedule Injection series appointments.
  8. Provide back-up for the department Surgical Scheduler as applicable per department: Contact patients prior to scheduled surgeries:
  9. Ensure all pre-operative tests have been completed and results are posted in patient chart
  10. Ensure all pre-operative instructions are clear and address or direct patient questions to the appropriate person.
  11. Retrieve surgical reports and dictation from hospital utilizing Epic system for physician review and inclusion in patient's electronic medical record.
  12. Manage portal requests
  13. Manage all doctors schedules (block when provider is out, move patients who need to be moved, make sure that the template is followed, maintain waitlists)
  14. Manage hold documents in Athena


Education/Licensure/Experience:

  1. One or more years of successful experience in referrals and/or pre-authorization/medical office work and OR Minimum of two years' experience in dealing with managed care protocols, required. 
  2. 1-year experience in a medical office, front desk position with referral experience, required. 

Knowledge and Skills:

  • Excellent organizational and prioritization skills.
  • Knowledge of medical terminology.
  • Knowledge of referral process and authorization process of all contracted insurance plans and maintain working knowledge of Oregon Health Plan and Medicare.
  • Computer input skills and word-processing skills.
  • Ability to assess and evaluate medical information.
  • Knowledge of managed care benefits.
  • Excellent verbal and written communication skills.
  • Knowledge of provider contracts.
  • Ability to work compatibly with the public and other staff members.

Perks and Benefits:

  • Work-life balance is a top priority at The Corvallis Clinic
  • 8 holidays + 2 floating holidays = 10 Paid Holidays! Early release on Christmas Eve and New Year's Eve
  • Generous Personal Leave Accrual
  • Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
  • Employer contribution to HSA and HRA (when enrolled in Medical Plan)
  • Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
  • Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
  • Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with clinic match after 1 year (w/hours requirement) and Discretionary Profit Share after 2 years (w/hours requirement)
  • Pay on Demand (up to 2x per month)
  • Casual Fridays (with clinic approved attire)
  • Year-round employee engagement events and festivities
  • Team centered culture, delivering exceptional medical care with compassion and a commitment to service

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