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Referral Clerk Jobs (NOW HIRING)

To Help Everyone Health & Wellness Centers

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Referral Clerk

Los Angeles, CA · On-site

$22 - $25/hr

Each referral clerk documents all the process in ecw until we receive the report. And record necessary information to keep track on referral status on our own. * Attend monthly meetings addressing ...

The Portland Clinic

Referral Clerk

Portland, OR · On-site

$19.46 - $26.35/hr

Referral Clerk SUPERVISOR: Referrals Supervisor HOURS PER WEEK: 40hrs/Non-Exempt (Monday - Friday 7:30am - 4:30pm or 8:00am - 5:00pm) DEPARTMENT: Access Services HIRING BONUS: $1,000 after 90 days ...

PORTLAND CLINIC

Referral Clerk

Portland, OR

$18.25 - $23.25/hr

Referral Clerk SUPERVISOR: Referrals Supervisor HOURS PER WEEK: 40hrs/Non-Exempt (Monday - Friday 7:30am - 4:30pm or 8:00am - 5:00pm) DEPARTMENT: Access Services HIRING BONUS: $1,000 after 90 days ...

UnitedHealth Group

Referral Clerk

Corvallis, OR · On-site

$16 - $29/hr

Referral Clerk for Ophthalmology and ENT are responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of ...

UnitedHealth Group

Referral Clerk

Corvallis, OR · On-site

$16 - $29/hr

Referral Clerk for Ophthalmology and ENT are responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of ...

UnitedHealth Group

Referral Clerk

Corvallis, OR

$16 - $29/hr

Referral Clerk for Ophthalmology and ENT are responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of ...

AGAVE SURGICAL ASSOCIATES

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Referral Clerk

Tucson, AZ · On-site

$18 - $19/hr

Obtain referrals from PCP's and verify demographic information and insurance information. Update information in the EMR system Company Description Experience only.

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How much do referral clerk jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for referral clerk in the United States is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a referral clerk, and why are they important?

To thrive as a Referral Clerk, you need strong organizational abilities, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Proficiency in medical office software, electronic health records (EHR) systems, and appointment scheduling tools is typically required. Excellent communication, customer service, and multitasking skills help you efficiently coordinate between patients, providers, and insurance companies. These skills ensure accurate and timely referrals, enhance patient satisfaction, and support seamless healthcare operations.

What are some common challenges referral clerks face when coordinating patient referrals, and how can they be managed?

Referral Clerks often encounter challenges such as incomplete patient information, insurance authorization delays, and communication gaps between providers. Managing these issues typically requires strong organizational skills, attention to detail, and proactive follow-up with both patients and healthcare staff. Developing a systematic approach to tracking referrals and building good relationships with clinics can help ensure timely and accurate processing, improving both workflow efficiency and patient satisfaction.

What is a referral clerk?

Referral clerks typically work in medical offices and coordinate physician referrals for patients. As a referral clerk, your job duties include processing physician referrals, calling insurance companies to confirm patient eligibility and submit pre-authorization if necessary, and scheduling patient appointments for the treatment or new health care provider. You also find referral clerks in educational institutions and social services agencies. To become a referral clerk, you need a high school diploma or equivalent and industry experience.

What is the difference between Referral Clerk vs Medical Office Assistant?

AspectReferral ClerkMedical Office Assistant
CredentialsHigh school diploma; some roles may require certification in medical office proceduresHigh school diploma; certification or training in medical administrative tasks often preferred
Work EnvironmentMedical clinics, hospitals, healthcare officesMedical clinics, hospitals, healthcare facilities
Job ResponsibilitiesProcessing patient referrals, managing referral documentation, coordinating with healthcare providersScheduling appointments, patient check-in, billing, managing medical records

The Referral Clerk primarily focuses on processing and managing patient referrals within healthcare settings, while the Medical Office Assistant handles a broader range of administrative tasks, including scheduling and patient support. Both roles are essential in healthcare environments and often work closely together, but their core responsibilities differ.

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Referral Clerk jobs near you
Infographic showing various Referral Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 17% Part Time, and 16% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,511 per year, or $19 per hour.

Referral Clerk

To Help Everyone Health & Wellness Centers

Los Angeles, CA • On-site

$22 - $25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 9 days ago

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Job description

Under the direction of the Referral Supervisor, the position assists patients with referral needs and to connect patient services with outside resources.

Essential Duties and Responsibilities:

  • Process referrals for insured and uninsured patients throughout Los Angeles County utilizing Medpoint System for insured patients and the Referral Processing System (RPS) and eConsult for uninsured patients.And uninsured patients for mammography will be referred to in-house service provided by outside agency. Process referrals with private insurances HMO and PPO.
  • Verify patient insurance status whether patient have insurance or not.
    If patient is insured, check eligibility to determine specialist’s resource. If patient is uninsured, chose public resource.
  • Refer for in-house service such as retinal screening and telederm for uninsured patient.
  • Communicate daily with Health Care LA IPA, RPS system and eCounsult to check status.
  • Upon approval for referral request, notice to patient appropriately such as phone and mail. And send necessary document to specialist by fax.
  • Request report from specialists and the report will be scanned into eCW and assigned to appropriate physician. For mammogram and retinal screening, patient will be referred to specialist for necessary treatment according to the report.
  • Each referral clerk documents all the process in ecw until we receive the report. And record necessary information to keep track on referral status on our own.
  • Attend monthly meetings addressing utilization management for Health Care LA IPA , eConsult and RPS system. (for designated staff only)
  • Responsible for a monthly report to measure productivity.
  • Other duties as assigned.

Qualifications and Experience Requirements:

  • 1-2 years experience in a community clinic preferred 
  • 1-2 years processing referrals and prior authorization 
  • Knowledge in Medical Terminology
  • Ability to work with people of diverse cultural, educational, social, and economic backgrounds
  • Excellent oral and written communication skills
  • Excellent organizational skills
  • High School Diploma or equivalent
  • Computer proficiency
  • Experience utilizing an Electronic Medical Records (EMR) system is highly desirable
  • Bilingual required

Company Description

T.H.E. Health and Wellness Centers is a nonprofit community clinic in South Los Angeles. For more than 50 years, we've provided high-quality, low cost healthcare and preventative education for all.

We are an Equal Opportunity Employer.