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Insurance Claims Manager Jobs (NOW HIRING)

Ccfs

Risk Claims Manager

Kansas City, KS · Remote

$85/hr

This role will oversee insurance claims for physical property damage, auto vehicle damage, and ... Management of property and auto damage, and workers compensation claims, handle serious losses ...

Ccfs

Risk Claims Manager

Houston, TX · Remote

$85/hr

This role will oversee insurance claims for physical property damage, auto vehicle damage, and ... Management of property and auto damage, and workers compensation claims, handle serious losses ...

Ccfs

Risk Claims Manager

Salt Lake City, UT · Remote

$85/hr

This role will oversee insurance claims for physical property damage, auto vehicle damage, and ... Management of property and auto damage, and workers compensation claims, handle serious losses ...

Ccfs

Risk Claims Manager

Denver, CO · Remote

$85/hr

This role will oversee insurance claims for physical property damage, auto vehicle damage, and ... Management of property and auto damage, and workers compensation claims, handle serious losses ...

Ccfs

Risk Claims Manager

Las Vegas, NV · Remote

$85/hr

This role will oversee insurance claims for physical property damage, auto vehicle damage, and ... Management of property and auto damage, and workers compensation claims, handle serious losses ...

Integrated Specialty Coverages, LLC

Claims Manager

As a leading online distributor of insurance products for a range of industries and "Main Street ... The Claims Manager acts as a liaison between Golden State and our carrier partners and provides ...

City of El Paso

Claims Manager

El Paso, TX · On-site

$76.59K - $95.74K/yr

An Associate in Risk Management from the Insurance Institute of America and/or Certified Claims Examiner Certification from the State of Texas is preferred. General Purpose Under the direction ...

City of El Paso, TX

Claims Manager

El Paso, TX · On-site

$76.59K - $95.74K/yr

An Associate in Risk Management from the Insurance Institute of America and/or Certified Claims Examiner Certification from the State of Texas is preferred. General Purpose Under the direction ...

Ruppert Companies

Claims Manager

Gaithersburg, MD

Where You Fit In As a Claims Manager, you will be responsible for overseeing and managing all company insurance claims, including workers' compensation, auto liability, general liability, and ...

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Insurance Claims Manager information

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$35K

$87.9K

$139K

How much do insurance claims manager jobs pay per year?

As of May 29, 2026, the average yearly pay for insurance claims manager in the United States is $87,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

More about Insurance Claims Manager jobs
What cities are hiring for Insurance Claims Manager jobs? Cities with the most Insurance Claims Manager job openings:
What are the most commonly searched types of Insurance Claims jobs? The most popular types of Insurance Claims jobs are:
Who are the top companies hiring for Insurance Claims Manager jobs? The top employers for Insurance Claims Manager jobs are:
What states have the most Insurance Claims Manager jobs? States with the most job openings for Insurance Claims Manager jobs include:
What job categories do people searching Insurance Claims Manager jobs look for? The top searched job categories for Insurance Claims Manager jobs are:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $87,861 per year, or $42.2 per hour.

Risk Claims Manager

Ccfs

Kansas City, KS • Remote

$85/hr

Full-time

Posted 10 days ago

Job description

Job Title:

Risk Claims Manager

Department:

Compliance

Job Status:

Exempt

Compensation:

Direct Reports:

Yes

COMPANY OVERVIEW

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

SALARY RANGE:$75K-85KSalary is based on education and years of experience.

JOB SUMMARY
The Risk Claims Manager is responsible for managing insurance claims for both auto liability and workers compensation. This role will oversee insurance claims for physical property damage, auto vehicle damage, and verifiable damage. Ensures complete and sound claim settlements, legal reviews, and investigations in accordance with company policies and procedures. Will oversee workers compensation insurance claims, return to work documentation and modified duty job offers. Will be capable of resolving escalated issues arising from operations and requiring coordination with other departments. Recommends measures to reduce or eliminate losses due to accidents and injuries. This position has the potential to be remote.
ESSENTIAL JOB DUTIES
Investigate and maintain claims for the company. Review and determine coverages and work with insurance companies to set claim reserves.
Identify claims that require escalation to our insurance company during intake and gather all relevant and appropriate information at that time required for claim resolution.
Management of property and auto damage, and workers compensation claims, handle serious losses, retain and direct defense counsel, attend mediations and depositions when needed.
Provide excellent customer service while talking to insureds/claimants on the phone.
Prepare statistical reports of claims activity and submit reports/findings as requested. Will lead claim file reviews as requested.
Ensure the Company is taking appropriate measures to minimize claim losses and comply with government regulations.
Create a positive and productive work atmosphere by communicating and behaving in a professional and team-like manner with all employees.
Other duties as assigned.
MINIMUM REQUIREMENTS
Must have extensive claim experience, no less than seven (7) years in a senior level claims role
Must have extensive knowledge of liability claims administration to include litigation avoidance.
Must have a thorough understanding of complex medical treatments, treatment outcome indications, tort, venue, and jurisdictional matters, as wells as highly developed investigative and analytical skills.
Demonstrate success exercising independent decision making, problem solving and effective negotiation skills.
Must be able collaborate with cross functional teams.
Excellent communication (verbal and written), presentation, interpersonal, and analytical skills required.
Proficiency with personal computer word processing and spreadsheet software; Microsoft Windows, Word, and Excel preferred.
Knowledge of statistical process control desirable.

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