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Insurance Claims Manager Jobs in Connecticut (NOW HIRING)

Aflac Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities Manages the daily operations of the Claims business unit ...

Aflac

Mgr, Claims Operations

Windsor, CT · On-site

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

Aflac, Incorporated

Mgr, Claims Operations

Windsor, CT · Remote

$90K - $120K/yr

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash ... Principal Duties & Responsibilities • Manages the daily operations of the Claims business unit ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Connecticut

Insurance Claims Manager information

See Connecticut salary details

$33.3K

$83.6K

$132.2K

How much do insurance claims manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance claims manager in Connecticut is $83,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $99,900.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Connecticut?

The most popular types of Insurance Claims jobs in Connecticut are:

What are popular job titles related to Insurance Claims Manager jobs in Connecticut?

For Insurance Claims Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Connecticut look for?

The top searched job categories for Insurance Claims Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Insurance Claims Manager jobs?

Cities in Connecticut with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Connecticut as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 91% In-person, 7% Hybrid, and 2% Remote job distribution, with an average salary of $83,581 per year, or $40.2 per hour.

Claims Specialist / Claims Manager

The Misch Group

Hartford, CT • On-site

$100K/yr

Full-time

Medical, Retirement, PTO

Posted 21 days ago

Job description

Claims Specialist / Claims Manager
Department: Insurance & Financial Services
Employment Type: Full Time
Location: Connecticut
Description
Location: New York or Connecticut area
Compensation: Up to $100,000, depending on experience and level
Employment type: Permanent, direct hire
An established independent insurance agency is seeking a seasoned Claims Specialist or Claims Manager to strengthen its commercial claims capability. The role can flex based on the selected candidate: a manager-level hire may lead a small claims team, while a strong senior individual contributor can be considered for a specialist-level position.
Key Responsibilities
  • Manage and guide commercial insurance claims through clear communication, sound judgment, and consistent follow-through.
  • Serve as a trusted point of contact for clients, carriers, producers, and internal account teams.
  • Advocate for clients and help move claims toward effective resolution.
  • At the manager level, provide leadership and oversight for a small claims team.
  • Contribute to a highly service-oriented, relationship-driven agency environment.

Skills, Knowledge and Expertise
  • Significant commercial claims experience.
  • Five or more years of experience preferred for Claims Specialist candidates.
  • Prior claims-team or department leadership strongly preferred for Claims Manager candidates.
  • Carrier-side claims experience is highly valued; agency-side backgrounds are also welcome.
  • Strong communication, client-service, and stakeholder-management skills.
  • Insurance licensing is helpful but not required.

Benefits
  • Move into an established independent agency with a meaningful commercial client base.
  • Use your claims expertise in a relationship-led environment where service and judgment matter.
  • Flexible level and title for the right candidate.
  • Competitive benefits, including health coverage, 401(k) match, PTO, sick time, and paid holidays

Apply