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Insurance Claims Assistant Jobs in Connecticut (NOW HIRING)

Chubb

ESIS Senior Claims Assistant

Ledyard, CT · On-site

$18 - $22.75/hr

The Claims Assistant provides critical administrative and operational support for the Workers ... Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ...

Cna

General Liability Claims Specialist

Glastonbury, CT · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... Solid working knowledge of the commercial insurance industry, products, policy language, coverage ...

IFG Companies

Claim Assistant

Hartford, CT · On-site

$50K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The role of a CA is to assist in the claims process, which can include tasks such as data entry ... Casualty insurance industry experience. * A plus: Bilingual in English and Spanish. PHYSICAL ...

Chubb

ESIS Claims Specialist, AGL

Simsbury, CT

  • Medical

  • Life

May assist Team Leader and company attorneys in preparing cases for trial by arranging for ... May participate in claim file reviews and audits with customer/insured and broker. Administers ...

Chubb

ESIS Claims Specialist, AGL

Simsbury, CT · On-site

May assist Team Leader and company attorneys in preparing cases for trial by arranging for ... May participate in claim file reviews and audits with customer/insured and broker. Administers ...

Chubb

ESIS Claims Specialist, AGL

Simsbury, CT · On-site

  • Medical

  • Life

May assist Team Leader and company attorneys in preparing cases for trial by arranging for ... May participate in claim file reviews and audits with customer/insured and broker. Administers ...

Berkley

Complex Claims Specialist

West Hartford, CT

$135K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional ... Assist management with administrative tasks as needed • Perform other duties as assigned ...

Berkley

Complex Claims Specialist

West Hartford, CT

$135K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Details Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and ... Assist management with administrative tasks as needed Perform other duties as assigned ...

Berkley

Complex Claims Specialist

Hartford, CT · On-site

$135K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Company Details Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and ... Assist management with administrative tasks as needed • Perform other duties as assigned ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Connecticut

Insurance Claims Assistant information

See Connecticut salary details

$9

$20

$43

How much do insurance claims assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for insurance claims assistant in Connecticut is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $24.47 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are the most commonly searched types of Insurance Claims jobs in Connecticut?

The most popular types of Insurance Claims jobs in Connecticut are:

What cities in Connecticut are hiring for Insurance Claims Assistant jobs?

Cities in Connecticut with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 3% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,245 per year, or $20.8 per hour.

ESIS Senior Claims Assistant

Chubb

Ledyard, CT • On-site

$18 - $22.75/hr

Full-time

Re-posted 10 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

141st of 307 rated insurance

Job description

The Claims Assistant provides critical administrative and operational support for the Workers' Compensation and Risk Management team at the Mashantucket Pequot Tribal Nation/Foxwoods Casino. This role is responsible for intake coordination, document management, and customer service, ensuring efficient claims processing and compliance with Tribal and regulatory requirements.

Key Responsibilities:

  • Greet visitors, answer the door, and direct individuals to ESIS, Risk Management, Onsite Clinic, Physical Therapy, or HR Benefits offices.
  • Screen newly injured employees and coordinate intake, determining assignment to adjuster or Medical Only.
  • Contact departments to confirm light duty accommodations for employees.
  • As Light Duty Coordinator:
    • Meet with injured employees to review program and assign suitable light duty jobs based on restrictions.
    • Escort employees to assigned positions and maintain ongoing communication to ensure compliance.
    • Track and submit weekly time sheets for light duty employees to payroll.
  • Authorize prescriptions with Tribal Pharmacy for injured employees as directed by the Onsite Clinic.
  • Meet daily with Clinical Coordinator to review and follow up on physical therapy, MRI, and care transfer authorizations.
  • Coordinate with One Call Medical for MRI/EMG requests on claims.
  • Index and manage daily medical reports.
  • Complete and distribute First Report of Injury forms, maintaining records for OSHA log completion.
  • Scan, index, and organize medical and therapy reports, ensuring timely correspondence in WorkView system.
  • Process and pay American Ambulance and Tribal Pharmacy bills locally, including monthly report indexing and scanning.
  • Index hearing dockets, prepare files for hearings, and print necessary documents.
  • Register all claims and complete clerical instructions assigned.
  • Perform mailroom duties, including postage, opening, and indexing mail.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • High school diploma or equivalent required; associate's degree preferred.
  • Prior experience in claims, risk management, or medical office administration strongly preferred.
  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service skills.
  • Proficiency with document management systems and Microsoft Office Suite.
  • Ability to handle confidential information with discretion.

What Chubb employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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