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Insurance Claims Manager Jobs in Atlanta, GA (NOW HIRING)

Claims Manager

Atlanta, GA · On-site

$110 - $150/hr

Who we are The $250B insurance claims industry runs on fax machines, phone tag, and adjusters ... About the role We are hiring a Claims Manager to help continue the build out of our internal claims ...

This role serves as the company's primary point of contact for insurance carriers, legal counsel ... The Claims Manager also leads customer service escalations tied to claims and oversees company-wide ...

... insured claims managed by third-party administrators, including monitoring activity and supporting coordination on Employer's Liability (EL) claims in jurisdictions such as the United Kingdom. • ...

At Central Insurance, excellence is our policy and people are at the heart of everything we do. As a Liability Claims Manager, you will lead a team of casualty claim adjusters handling first and ...

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Insurance Claims Manager information

See Atlanta, GA salary details

$33.7K

$84.5K

$133.7K

How much do insurance claims manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for insurance claims manager in Atlanta, GA is $84,492.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $101,000.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Atlanta, GA?

The most popular types of Insurance Claims jobs in Atlanta, GA are:

What are popular job titles related to Insurance Claims Manager jobs in Atlanta, GA?

For Insurance Claims Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Atlanta, GA look for?

The top searched job categories for Insurance Claims Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Insurance Claims Manager jobs?

Cities near Atlanta, GA with the most Insurance Claims Manager job openings:

Infographic showing various Insurance Claims Manager job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $84,492 per year, or $40.6 per hour.

Claims Manager

Atlanta, GA • On-site

$110 - $150/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Who we are

The $250B insurance claims industry runs on fax machines, phone tag, and adjusters buried in paperwork. Cycle times stretch for months. Data is locked in legacy systems. And the workforce is aging out faster than it's being replaced.

Vega is the premier AI-native claims TPA built to reimagine that entire stack from the ground up. Our team is equal parts experienced insurance operators and modern technologists. We care deeply about delivering superior outcomes for our clients, and we want builders that get their hands dirty shipping solutions that move the needle.

Our results: 10x YoY revenue growth, and on track for $XXM run-rate in under 2 years. Backed by marquee VCs like General Catalyst, Lightspeed, and Valor.

About the role

We are hiring a Claims Manager to help continue the build out of our internal claims program. In this role, you will play a critical role in driving Vega’s world class claims organization by auditing and driving claim success through a third party claims administrator. You will partner closely with Underwriting, Product, Compliance, and Claims teams to develop Vega’s Claims platform, as well as hire and manage a team of Claims Adjusters. This role will have a strong emphasis on commercial trucking casualty claims.

This role is a hybrid position going into the Atlanta office.

What you’ll do
  • Manage a team adjusters who handle Bodily Injury and Property Damage claims, nationwide, while also collaborating with our Third Party Administrator partner.

  • Assist in the development and implementation of investigation strategies for coverage, liability and causation, critical to the resolution outcome of a claim.

  • Ensure the highest level of customer experience and technical claim file quality.

  • Review coverage and liability declination decisions and drafts.

  • Deliver exceptional service to both internal and external customers such as, policy holders, agents and brokers, fronting carriers and reinsurance partners.

  • Participate in and, sometimes facilitate, claim reviews.

  • Collaborate with underwriting, safety, compliance and other internal stakeholders on claims, exposures, form improvements and other factors impacting risk.

  • Perform other duties as required by the Head of Claims.

About You
  • Minimum 10 years of hands-on insurance claims handling experience.

  • Minimum 5 years of specific experience handling complex Commercial Bodily Injury claims.

  • Minimum 2 years of proven experience in a leadership or managerial role, directly supervising claims professionals.

  • Manage a team adjusters who handle Auto Bodily Injury and Property Damage claims, while also collaborating with our Third Party Administrator partner.

  • Assist in the development and implementation of investigation strategies for coverage, liability and causation, critical to the resolution outcome of a claim.

  • Ensure the highest level of customer experience and technical claim file quality.

  • Review coverage and liability declination decisions and drafts.

  • Deliver exceptional service to both internal and external customers such as, policy holders, agents and brokers, fronting carriers and reinsurance partners.

  • Participate in and, sometimes facilitate, claim reviews.

  • Collaborate with underwriting, safety, compliance and other internal stakeholders on claims, exposures, form improvements and other factors impacting risk.

  • Perform other duties as required by the Head of Claims.

Benefits
  • Competitive salary

  • Medical, dental & vision insurance

  • 401k with company match

  • Flexible PTO

  • Onsite gym

  • Coffee bar and snacks

  • Onsite parking

  • Monthly lunches

Vega offers a wide range of best-in-class, comprehensive benefits including 100% employer paid healthcare plans, an up to 4% 401k match program, paid time off, parental leave, wellness reimbursement, work-from-home stipend and more.

Vega is committed to building a diverse and inclusive workforce.

Vega is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Vega considers all qualified applicants in accordance with the New York Fair Chance Ordinance.

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