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Insurance Claims Processor Jobs in Atlanta, GA (NOW HIRING)

Ova Technologies

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Associate - Claims As an Associate - Claims, you will be responsible for handling, processing, and reviewing insurance claims in an accurate and timely manner. The role requires attention to detail ...

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Insurance Claims Processor information

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How much do insurance claims processor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for insurance claims processor in Atlanta, GA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.52 per hour, depending on experience, location, and employer.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or relevant certifications. Experience with computer software, attention to detail, and strong organizational skills are important, and familiarity with insurance policies and claims processing systems can improve job prospects.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a rate similar to the average for all occupations, with opportunities increasing as insurance companies seek skilled workers familiar with claims processing software and regulations.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What are popular job titles related to Insurance Claims Processor jobs in Atlanta, GA?

For Insurance Claims Processor jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processor jobs in Atlanta, GA look for?

The top searched job categories for Insurance Claims Processor jobs in Atlanta, GA are:

Insurance Claims Processor jobs near you
Infographic showing various Insurance Claims Processor job openings in Atlanta, GA as of September 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $44,680 per year, or $21.5 per hour.

Life Insurance Claims Operations Specialist

Atlanta, GA • On-site

Infosys McCamish Systems
See more jobs at Infosys McCamish Systemsexternal

Other

Re-posted 9 days ago

Job description

About the Role

We are seeking a detail-oriented and experienced Process Specialist to join our Life Insurance Claims Operations team, supporting a Corporate-Owned Life Insurance (COLI) client. This role sits at the intersection of operational excellence and insurance domain expertise, and is ideal for a professional who thrives in a high-volume, compliance-driven environment.

The successful candidate will bring 3–5 years of hands-on experience in life insurance claims processing, with demonstrated ability to manage complex transactions, resolve exceptions, and maintain quality standards across end-to-end workflows. Prior exposure to COLI claims is a strong differentiator.


Key Responsibilities

  • Perform detailed review and validation of life insurance claims documentation, policy forms, and supporting evidence to ensure completeness, accuracy, and regulatory compliance.
  • Process high-volume, detail-sensitive claims transactions across policy administration systems and workflow tools; research, validate, and resolve discrepancies efficiently.
  • Identify and resolve NIGO (Not In Good Order) items, suspense cases, and pending exceptions while minimizing cycle times and rework.
  • Apply working knowledge of state and federal insurance regulations, internal controls, and privacy standards throughout all claims processing activities.
  • Maintain accurate and audit-ready case notes, documentation, and activity logs to support compliance reviews and client inquiries.
  • Identify trends in errors or exceptions and escalate findings to leadership to drive continuous process improvement.
  • Support UAT, post-release validation, and pilot initiatives for system or process enhancements.
  • Assist with onboarding and knowledge transfer for new team members as needed.
  • Provide back-up coverage across related operational functions and client accounts during peak volume periods.


Required Qualifications

  • 3–5 years of experience in life insurance claims processing operations, with strong command of the end-to-end claims lifecycle.
  • In-depth knowledge of life insurance products including policy lifecycle events: new business, policy changes, disbursements, claims, and regulatory requirements.
  • Proficiency in navigating policy administration systems and workflow platforms in a production environment.
  • Solid understanding of applicable state and federal insurance regulations, compliance checkpoints, and documentation standards.
  • Strong analytical and problem-solving ability; capable of identifying root causes, resolving exceptions, and escalating appropriately.
  • High attention to detail and accuracy with a track record of error-free processing in a regulated environment.
  • Effective communicator with the ability to collaborate across functions including Compliance, Financial Services, and Contact Center teams.

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