Institutional Effectiveness Jobs (NOW HIRING)

Are you interested in building a career that makes a difference and creates a legacy? Parker University, the fourth-fastest growing college in Texas and the fastest-growing college in Dallas, is currently searching for a Manager of Institutional Effectiveness & Research to join our rapidly expanding team! We are seeking individuals who desire to use their unique skills to innovate and make an impact.

The Manager of Institutional Effectiveness & Research provides operational leadership for the University's institutional effectiveness, assessment, analytical research for data analysis, and continuous quality improvement (CQI) processes. The position manages the University's annual assessment cycle, coordinates analytical research activities, supports accreditation and regulatory reporting, develops institutional performance measures, and leads assigned strategic initiatives that advance evidence-informed decision-making.

Working collaboratively with academic and administrative leaders, the Manager ensures the integrity, accuracy, and meaningful use of institutional data to evaluate student learning, operational effectiveness, and progress toward the University's mission and strategic priorities.

WHAT YOU WILL BE DOING:

Job responsibilities include, but are not limited to:

Institutional Effectiveness Leadership

• Manage the University's annual institutional effectiveness and assessment cycle.

• Coordinate assessment activities across academic and administrative units.

• Monitor completion of institutional assessment requirements and reporting timelines.

• Develop institutional effectiveness policies, procedures, reporting protocols, and operational documentation.

• Promote a culture of evidence-based planning and continuous quality improvement throughout the University.

Institutional Research and Analytics

• Design and conduct institutional effectiveness research studies supporting planning, accreditation, enrollment management, student success, and organizational effectiveness.

• Collect, validate, analyze, and interpret institutional data from multiple sources.

• Develop executive dashboards, institutional scorecards, and performance reports.

• Identify institutional trends, risks, opportunities, and areas for improvement.

• Develop evidence-based narratives that integrate qualitative and quantitative findings to support institutional planning and decision-making.

• Develop and monitor institutional KPIs aligned with strategic priorities.

Accreditation and Academic Compliance

• Coordinate institutional assessment evidence supporting accreditation activities.

• Support institutional reporting required by accrediting and regulatory agencies.

• Maintain institutional effectiveness documentation consistent with accreditation and regulatory expectations.

• Coordinate assessment activities supporting self-studies, interim reports, substantive changes, and special accreditation projects.

Systems and Process Improvement

• Collaborate with Information Technology, Center for Teaching & Learning, Library Services, and other institutional stakeholders to improve data systems such as reporting capabilities, and institutional effectiveness technologies.

• Lead assigned software implementation and enhancement projects supporting assessment, institutional research, strategic planning, and reporting.

• Evaluate institutional processes through process mapping, workflow analysis, and continuous improvement methodologies.

• Recommend operational improvements that enhance institutional effectiveness and organizational performance.

Strategic Projects

• Lead special institutional projects assigned by the Senior Director and Director for deliverables to senior administrators and leadership.

• Conduct assigned special research studies for executive and strategic decision-making.

• Coordinate benchmarking studies, environmental scans, and peer institution analyses.

• Support strategic planning initiatives through data analysis, performance measurement, and organizational assessment.

• Participate in cross-functional institutional initiatives requiring expertise in assessment, institutional research, analytics, or organizational effectiveness.

Training and Collaboration

• Develop and deliver training programs on assessment, institutional effectiveness, data literacy, reporting tools, and continuous improvement.

• Provide consultation to academic and administrative units regarding assessment methodology, data interpretation, and institutional effectiveness practices.

• Facilitate institutional effectiveness committees, workgroups, and planning sessions.

Institutional Service

• Represent the Office of Institutional Effectiveness and Planning on University committees.

• Monitor emerging trends and best practices in higher education, assessment, institutional service, accreditation, and organizational effectiveness.

• Perform other related duties as assigned.

WHAT YOU WILL NEED:

REQUIRED EDUCATION/EXPERTISE

• Master's degree in Higher Education, Institutional Research, Educational Leadership, Statistics, Data Analytics, Public Administration, Organizational Leadership, Business Analytics, or a closely related field.

• Minimum of four (4) years of progressively responsible experience in institutional effectiveness, institutional research, accreditation, assessment, strategic planning, higher education administration, or a related field.

• Demonstrated experience leading institutional assessment, research, accreditation, or continuous quality improvement initiatives.

• Experience managing multiple institutional projects involving cross-functional stakeholders.

• Experience collecting, analyzing, interpreting, and communicating quantitative and qualitative data.

• Experience using enterprise reporting systems, relational databases, statistical software, dashboard applications, and business intelligence tools.

PREFERRED EDUCATION/EXPERTISE

• Earned doctorate or ABD in Educational Leadership, Higher Education Administration, Institutional Research, Organizational Leadership, or related discipline.

• Experience with Jenzabar EX, Anthology, Watermark, Tableau, Power BI, SQL, or similar higher education systems.

• Experience supporting regional or programmatic accreditation.

• Project management certification or Lean/Six Sigma experience.

PHYSICAL REQUIREMENTS:

• Visual acuity to use a keyboard and view a computer terminal. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp.

• Ability to travel independently and with others, especially during peak season.

• May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand and walk.

• Ability to occasionally lift, carry and/or move light to medium weight up to twelve (12) pounds and/or exert up to twelve (12) pounds of force.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

JOB REQUIREMENTS / SKILLS:

Leadership

• Demonstrated ability to lead cross-functional institutional initiatives.

• Ability to establish priorities, manage competing deadlines, and successfully execute complex projects.

• Ability to supervise, mentor, and develop professional staff.

• Demonstrated initiative, professionalism, integrity, and sound judgment.

Communication

• Excellent written and verbal communication skills.

• Ability to translate complex analytical findings into meaningful information for executive leadership, faculty, staff, and governing boards.

• Strong facilitation and presentation skills.

• Ability to build collaborative working relationships throughout the University.

Analytical and Technical Skills

• Knowledge of higher education assessment methodologies.

• Knowledge of analytical research principles.

• Knowledge of accreditation standards and evidence collection.

• Knowledge of quantitative and qualitative research methodologies.

• Ability to develop dashboards and performance metrics.

• Strong analytical and problem-solving skills.

• Commitment to data governance, integrity, confidentiality, and security.

• Ability to learn and implement emerging technologies, including AI-assisted reporting and analytics.

WHY PARKER?

Founded in 1982 by Dr. James William Parker, Parker University has more than 1,800 students and 34 academic programs. Parker University proudly offers its famed Doctor of Chiropractic degree and Business and Technology and Health Sciences programs.

Parker University has been recognized as a Great College to Work For and one of the 25 Fastest-Growing Colleges in the U.S.

Parker University offers competitive salaries, generous benefits, and the opportunity to engage with our unique campus community.