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Implementation Manager Jobs (NOW HIRING)

Mandrel, Inc

Implementation Manager

New York, NY · On-site

$120K - $180K/yr

About The Role Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the intersection of ...

Dealpath

Implementation Manager

San Francisco, CA

$117K - $127K/yr

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

Humanly

Implementation Manager

Seattle, WA · On-site

$90K - $110K/yr

As an Implementation Manager, you'll own the post-sale technical onboarding experience for Humanly's enterprise and mid-market clients. You'll be the person clients trust to get them live ...

Biller Genie

Implementation Manager

Orlando, FL · On-site

As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber's journey - serving as the single point of accountability from onboarding through to demonstrated ROI.

Arcadia

Implementation Manager

The Implementation Manager is responsible for leading the implementation of Arcadia's platform, managing the entire project lifecycle from planning to execution, and ensuring customer satisfaction ...

Dealpath

Implementation Manager

Austin, TX · On-site

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and ...

Self Bill Pro

Implementation Manager

Clermont, FL · On-site +1

$80K - $90K/yr

The Implementation Manager plays a crucial role in ensuring the efficient and accurate exchange of critical enrollment data between benefit administration systems, insurance carriers, and the Self ...

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Spotio

Implementation Manager

Addison, TX · On-site

The Implementation Manager's responsibilities include understanding customer pain points, aligning them with the appropriate solutions, providing technical support and training, and assisting in ...

New

Worldpay

Implementation Manager

San Francisco, CA · On-site

$79K - $116K/yr

We're looking for an Implementation Manager to join our ever-evolving Commercial team and help shape the future of global commerce. What you'll own You will be the named technical expert working ...

New

Biller Genie

Implementation Manager

Orlando, FL · On-site

As an Implementation Manager at Biller Genie, you will own the first 90 days of a new subscriber's journey - serving as the single point of accountability from onboarding through to demonstrated ROI.

Worldpay

Implementation Manager

Atlanta, GA

$79K - $116K/yr

We're looking for an Implementation Manager to join our ever-evolving Commercial team and help shape the future of global commerce. What you'll own You will be the named technical expert working ...

New

AssistIQ

Implementation Manager

Columbus, OH · Remote

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across various surgical suites and procedural areas in hospitals across North America. You will generate ...

AssistIQ

Implementation Manager

Minneapolis, MN · On-site

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across various surgical suites and procedural areas in hospitals across North America. You will generate ...

Multitude Insights

Implementation Manager

New York, NY · On-site +1

The Role Multitude Insights is hiring an Implementation Lead to own the onboarding and activation experience for new agency partners. This is not a pure project management role - we're looking for ...

Procure Analytics

Implementation Manager

Atlanta, GA · On-site

The Implementation Manager reviews customer requirements and coordinates supplier support services, roll-out activities, and new member education and training during the first 100 days following a ...

Worldpay

Implementation Manager

Cincinnati, OH · On-site

$79K - $116K/yr

We're looking for an Implementation Manager to join our ever-evolving Commercial team and help shape the future of global commerce. What you'll own You will be the named technical expert working ...

Odyssey

Implementation Manager

$130K - $160K/yr

The Role As implementation manager, you will own outcomes, full stop. You are notticking a box and passing off your customer you are ensuring the customer is deployed effectively and that the value ...

Broccoli AI

Implementation Manager

Lehi, UT · On-site

$85K - $95K/yr

About the Role As an Implementation Manager at Broccoli, you'll own the onboarding experience for new customers-from setup to success. You'll be the bridge between our AI agents and real-world HVAC, ...

skywater

Implementation Manager

Austin, TX

The Implementation Manager is responsible for the success of major internal projects for Skywater TX. Must have ability/interest to understand complex system interactions in business and IT ...

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Implementation Manager information

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How much do implementation manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

How much does an implementation manager make?

The average salary for an implementation manager in the United States is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay often found in major metropolitan areas, and may include bonuses or benefits. Strong project management skills and certifications like PMP can influence earning potential.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project plans, and ensure timely delivery while managing client expectations and resolving issues during the implementation process.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation Managers at JP Morgan typically earn between $80,000 and $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with advanced certifications and project management skills.

How much does an implementation project manager make in the US?

Implementation managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.
More about Implementation Manager jobs
What cities are hiring for Implementation Manager jobs? Cities with the most Implementation Manager job openings:
What are the most commonly searched types of Implementation jobs? The most popular types of Implementation jobs are:
Who are the top companies hiring for Implementation Manager jobs? The top employers for Implementation Manager jobs are:
What states have the most Implementation Manager jobs? States with the most job openings for Implementation Manager jobs include:
What job categories do people searching Implementation Manager jobs look for? The top searched job categories for Implementation Manager jobs are:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Mandrel, Inc

New York, NY • On-site

$120K - $180K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 19 hours ago

Job description

About The Company
Mandrel is building the AI-native ERP for physical goods. Today, our wedge is simple and painful: true, auditable gross margin by SKU and channel, tied to real supply-chain source of truth documents.
Founded in 2023, Mandrel has raised over $12 million from Lux Capital, Construct Capital, Zigg Capital, Asymmetric Capital, WndrCo, and Clocktower Ventures. The team is headquartered in New York and brings deep expertise in finance and AI.
About The Role
Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the intersection of customer success, product, and engineering and is critical to ensuring customers are successfully live on Mandrel's platform and realizing value quickly and reliably.
This is an ideal role for someone who thrives in early-stage environments, enjoys ambiguity, and wants to help define and scale a best-in-class implementation function from the ground up.
What You'll Do
  • Own end-to-end implementations for 10-15 customers concurrently, dedicating 100% of your time to driving successful, on-time go-lives
  • Develop a deep understanding of each customer's business, systems, and data flows to optimize implementation plans and accelerate time-to-value
  • Lead implementation projects from kickoff through go-live, including requirements gathering, system configuration, integrations, testing, and launch
  • Map customer tech stacks (ERP, accounting systems, commerce platforms, EDIs, WMS, IMS, BI tools) and guide customers through technical setup and integration workflows
  • Map processes, vendors, document flows associated with client Accounting and Finance workflows
  • Serve as the primary point of contact for customers during implementation, setting expectations, driving accountability, and maintaining momentum
  • Advocate for customers internally by clearly articulating needs, risks, and tradeoffs to product and engineering teams
  • Confidently push back on unreasonable or out-of-scope requests while maintaining trust and alignment with customer stakeholders
  • Identify patterns across implementations and build the playbook for a repeatable, scalable implementation process as Mandrel grows
  • Partner closely with sales, solutions, product, and engineering to ensure smooth handoffs and tight feedback loops

Who You Are
  • Strong communicator: Communicates clearly and concisely, tailoring messaging to executives, operators, and technical stakeholders alike
  • Collaborative: Leans into tough conversations with empathy and respect; takes ownership and follows through; helps teammates beyond formal scope
  • Implementation fundamentals: Experienced in onboarding customers onto complex SaaS platforms, including project management, integrations, and go-live execution
  • Customer EQ: Genuinely curious about customers' businesses and challenges; skilled at asking probing questions and earning trust
  • Technical fluency: Comfortable with technical concepts and integration methodologies; able to explain how Mandrel works as an accounting system in relation to other tools
  • Problem solver: Identifies root causes, breaks down complex issues, and gathers the right information to drive resolution
  • Strong prioritization: Effectively balances urgency and impact across multiple concurrent implementations
  • Comfortable with ambiguity: Thrives in open-ended environments, creates structure where none exists, and adapts quickly as priorities shift

Experience & Requirements
  • 4-8 years of experience in Implementation, Professional Services, Product, Accounting, or Consulting roles, ideally at early-stage startups or high-growth SaaS companies
  • Experience managing multiple concurrent technical implementations with external customers
  • Ability to operate fluently in both business and technical contexts, engaging with executives as well as system admins and technical teams
  • Familiarity with ERP, accounting, inventory, or supply-chain systems and how they integrate in a broader technology stack
  • Strong project management skills with a track record of delivering complex projects on time

Bonus Points
  • Experience implementing or working alongside systems like NetSuite, Fulfil.io, Cin7, Brightpearl, Odoo, or similar ERPs/IMS tools
  • Background in finance, accounting, or operations-focused software
  • Experience building or scaling implementation processes or playbooks

Why Join Us
  • Massive impact: Own one of the most critical moments in the customer lifecycle and directly influence customer success and retention
  • Build from zero: Help define how implementations work at Mandrel and create the foundation for a scalable function
  • Growth opportunity: Significant exposure to Product, Engineering, and Go-to-Market teams with a clear path to leadership as the team scales
  • High-caliber team: Work alongside thoughtful, driven teammates in a collaborative, in-person NYC environment

Perks & Benefits
  • Competitive base salary, commission, and equity
  • Unlimited vacation (with at least 15 days strongly encouraged)
  • 100% coverage for healthcare (Medical, Dental, Vision)
  • Relocation assistance to NYC

Apply