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Implementation Manager Jobs (NOW HIRING)

Benchling

Implementation Manager

Boston, MA · On-site

$116K - $157K/yr

Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that ...

FNBTECH INC

Implementation Manager

Dallas, TX

$60K - $75K/yr

Lead and manage multiple client implementations simultaneously, ensuring projects are completed on time, within scope, and on budget. * Client Relationship Management: Act as the primary point of ...

Onbe

Implementation Manager

Conshohocken, PA · On-site

The Implementations Manager is responsible for the execution of high-quality, active and timely client onboarding procedures from the kick-off to delivery. They bring impactful programs to life by ...

GoodShip

Implementation Manager

About the Role As an Implementation Manager on the Sales team, you'll be the technical architect at the critical intersection of sales and customer success. You'll partner closely with Account ...

Arcadia

Implementation Manager

The Implementation Manager is responsible for leading the implementation of Arcadia's platform, ensuring successful project delivery and customer satisfaction through effective communication and ...

Mandrel, Inc

Implementation Manager

New York, NY · On-site

$120K - $180K/yr

About The Role Mandrel is hiring an Implementation Manager based in New York to own customer onboarding and drive time-to-value for our customers post-sale. This role sits at the intersection of ...

Supernova Technology

Implementation Manager

Chicago, IL · On-site

$90K - $120K/yr

As a Implementation Manager, you will manage and be responsible for the implementation of Supernova's SBL platform for our enterprise clients. You will work closely with internal and external project ...

Rundoo

Implementation Manager

Chicago, IL · On-site

$82K - $111K/yr

About the role As an Implementation Manager at Rundoo, you will lead clients through the entire implementation process, from initial sign-up to steady state, where they are fully transitioned to ...

Procare Solutions

Implementation Manager

Denver, CO · On-site

$60K - $70K/yr

A Little About the Role The Implementation Manager is responsible for new customer onboarding and engagement related to the implementation of Procare's software. Day-to-day responsibilities include ...

AssistIQ

Implementation Manager

Chicago, IL · Remote

About the Role In the role of Implementation Manager, you'll deploy AssistIQ's software across various surgical suites and procedural areas in hospitals across North America. You will generate ...

SWBC

Implementation Manager

San Antonio, TX · On-site

SWIVEL is a seeking a highly skilled Implementation Manager to join our team Why you'll love this role: A pivotal role in driving the successful execution of new and existing client product ...

Foundation Health Global Inc

Implementation Manager

ABOUT THE ROLE As an Implementation Manager, you will drive the end-to-end delivery of customer implementations of our AI-powered digital pharmacy platform. You'll work cross-functionally with Sales ...

Air

Implementation Manager

Arlington, VA · On-site

In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and ...

Setpoint

$120K - $150K/yr

We are looking for an Implementation Manager to join our team! This is an opportunity to make a significant impact and partner with multiple functions across the organization. The ideal candidate is ...

Odyssey

Implementation Manager

$130K - $160K/yr

The Role As implementation manager, you will own outcomes, full stop. You are notticking a box and passing off your customer you are ensuring the customer is deployed effectively and that the value ...

Kuder Inc

Implementation Manager

Adel, IA · On-site

The Implementation Manager will play a vital role in leading the definition, development and deployment of Kuder, Inc. products and services. This position will be responsible for overseeing the ...

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Implementation Manager information

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$39K

$103.5K

$168K

How much do implementation manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for implementation manager in the United States is $103,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $121,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What cities are hiring for Implementation Manager jobs? Cities with the most Implementation Manager job openings:
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What job categories do people searching Implementation Manager jobs look for? The top searched job categories for Implementation Manager jobs are:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $103,518 per year, or $49.8 per hour.

Implementation Manager

Benchling

Boston, MA • On-site

$116K - $157K/yr

Full-time

Re-posted yesterday

Job description

We are rebuilding biotech for the AI era.
When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.
Benchling is the AI platform for biotech R&D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world's top 50 biopharma.
We're building an AI scientist for our customers. We can't do that if we haven't built the muscle ourselves. AI fluency is the foundation we build on; it's core to how we work, and we're committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.
ROLE OVERVIEW
Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&D Processes, and roll out solutions that transform how their research teams work together.
To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful. Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.
RESPONSIBILITIES
  • Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.
  • Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.
  • Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.
  • Understand customers' scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.
  • Lead requirements and design workshops, perform data modeling & application configuration, develop test plans and guide UAT execution, train and onboard users.
  • Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.
  • Understand and document customer pain points, advocate for them internally to influence product changes.
  • Develop and optimize enterprise training programs including written and video collateral.
  • Identify and work with sales on opportunities for account expansion post go-live.

QUALIFICATIONS
  • Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. Advanced degrees preferred.
  • At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts.
  • Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.
  • Self-starter with the ability to be successful in a startup environment.
  • Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.
  • Ability to travel up to 25% based on customer and project needs.

Bonus if you have:
  • Experience using Benchling, especially if you've been a Benchling administrator.
  • Software Implementation experience, preferably with a SaaS software company.

HOW WE WORK
Flexible Hybrid Work: We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week.
#LI-Hybrid
#BI-Hybrid
#TD-1
Benchling welcomes everyone.
We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences.
We are an equal opportunity employer. That means we don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

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