Immigration Coordinator Jobs (NOW HIRING)

Organization: Alonso & Alonso Attorneys at Law PLLC

Reports to: Managing Attorney - FB

Employment Type: Full-Time Job

Location: Hybrid-based in San Antonio, TX

About us

At Alonso & Alonso, we provide personalized attention and services tailored to each client's specific needs. We achieve this through client education, consistent updates, thorough assessment of each case, and customized legal strategies based on each client's circumstances.

Essential Responsibilities and Duties

Client Advocacy and Representation

• Develop creative legal strategies and solutions to secure positive outcomes for clients across various immigration case types.

• Represent clients in immigration matters, including, but not limited to:

• Family-Based Immigration

• Adjustment of Status

• Consular Processing

• Removal Defense

• VAWA

• U Visas

• T Visas

• SIJS

• Asylum

• Waivers

• Employment-Based Immigration

• Naturalization and Citizenship

• Other immigration matters handled by the firm.

• Prepare clients for USCIS interviews, immigration court hearings, and other legal proceedings as necessary.

• Provide ongoing legal counsel and strategic guidance to clients throughout their cases.

• Communicate regularly with clients to manage expectations and provide case updates.

• Uphold high ethical standards and maintain strict client confidentiality.

Case Preparation and Management

• Prepare, review, and submit legal documents, petitions, applications, motions, briefs, and supporting evidence across multiple immigration practice areas.

• Conduct legal research and stay current on changes in immigration laws, regulations, policies, and procedures.

• Collaborate with legal assistants, paralegals, and fellow attorneys to ensure efficient case management and successful outcomes.

• Maintain accurate and organized case files while ensuring compliance with firm and regulatory requirements.

Required Qualifications

• Juris Doctor (J.D.) from an accredited law school.

• Active bar license in good standing (state jurisdiction open, Texas preferred).

• Strong legal writing, research, and advocacy skills.

• Exceptional interpersonal and communication skills.

• Willingness to travel occasionally for hearings or firm-related needs.

Preferred Qualifications

• 2+ years of experience practicing immigration law across multiple case types.

• Experience handling a diverse immigration caseload, including humanitarian, family-based, removal defense, and employment-based matters, preferred.

• Bilingual English and Spanish strongly preferred.

• Experience working in a high-volume immigration practice.

• Ability to manage emotionally sensitive and complex cases with empathy and professionalism.

Key Performance Indicators

• 1. Legal Document Accuracy
  Maintain a minimum accuracy rate of 98% on all legal filings, ensuring submissions are free from errors, omissions, or rejections.

• 2. USCIS / Interview Preparedness
  Ensure 100% of clients are fully prepared at least 48 hours prior to scheduled USCIS interviews, hearings, or legal appointments.

• 3. Client Communication Responsiveness
  Respond to 100% of client inquiries within 24 business hours, maintaining timely and professional communication standards.

• 4. Client Satisfaction Score
  Maintain an average client satisfaction rating of 90% or higher based on client feedback and service evaluations.

• 5. Client Case Outcome Success Rate
  Maintain a high percentage of successful case outcomes throughout the fiscal year, aligned with departmental performance objectives.

• 6. Spanish Proficiency Utilization
  Provide Spanish-language support for at least 80% of eligible cases requiring bilingual communication assistance.

• 7. Client Education & Empowerment
  Ensure that at least 90% of clients report feeling well informed about their case status, the legal process, and next steps.

• 8. Case Coordination with Legal Team
  Complete and coordinate at least 95% of case-related tasks with attorneys, paralegals, and support staff within established timelines

Work Environment and Work Schedule

Full-time, exempt. Standard schedule with occasional overtime

Hybrid Role depending on the applicant's location

A combination of in-person meetings and remote work. Occasional travel is required for interviews. Community/office, events, and conferences.

Collaborative, mission-driven culture with a fast-paced startup dynamic.

Salary and Benefits

• Salary: DOE

• Benefits:

o 401(k)

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

• Mental health support

• Continuing education allowance

Application Process

You may apply to our career page: https://alonsoandalonsolaw.wd503.myworkdayjobs.com/Alonso

Physical Demands:

The team member is regularly required to stand, walk, and use their hands to perform tasks. Some lifting of files (up to 10 pounds) may be necessary.

Equal Opportunity Employment Statement

Alonso & Alonso attorneys at law is an equal opportunity employer and is committed to building a diverse and inclusive organization. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, or any other protected characteristic.