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Hotel Operations Manager Jobs (NOW HIRING)

Gravity Haus

Hotel Operations Manager

Big Sky, MT

$70K - $80K/yr

Description We're looking for a hands-on, people-focused Hotel Operations Manager to help lead the day-to-day operations of the property. This role serves as a key partner to the General Manager and ...

Gravity Haus

Hotel Operations Manager

Big Sky, MT · On-site

$70K - $80K/yr

Description: We're looking for a hands-on, people-focused Hotel Operations Manager to help lead the day-to-day operations of the property. This role serves as a key partner to the General Manager and ...

Moody

Operations Manager - Hotel

Austin, TX · On-site

The Operations Manager is a key member of the hotel leadership team and plays an active role in the overall operation and success of the hotel. This position supports the General Manager in ...

Luminous Hotel Management

Hotel General Manager

Manteo, NC · On-site

$60K - $75K/yr

Manage day-to-day hotel operations and overall property performance * Lead and motivate hotel staff to deliver exceptional guest experiences * Recruit, hire, train, schedule, and develop team members

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How much do hotel operations manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for hotel operations manager in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are often executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles typically require extensive experience, strong leadership skills, and often advanced certifications or degrees in hospitality management or business. Salaries for these positions can exceed six figures annually depending on the size and location of the property.

What Does a Hotel Operations Manager Do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What does a hotel operations manager do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a Hotel Operations Manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What skills do you need to be a hotel operations manager?

A hotel operations manager needs strong leadership, communication, and organizational skills to oversee daily hotel functions. They should have knowledge of hospitality management, customer service, and familiarity with hotel management software. Problem-solving abilities and the capacity to manage staff and budgets are also essential.

How much is the salary of an operations manager?

The salary of a Hotel Operations Manager typically ranges from $50,000 to $90,000 annually, depending on experience, location, and the size of the hotel. Many managers also receive bonuses and benefits based on performance and hotel profitability.
More about Hotel Operations Manager jobs
What cities are hiring for Hotel Operations Manager jobs? Cities with the most Hotel Operations Manager job openings:
What are the most commonly searched types of Hotel Operations jobs? The most popular types of Hotel Operations jobs are:
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Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,043 per year, or $26.5 per hour.
Hotel Operations Manager

Hotel Operations Manager

Gravity Haus

Big Sky, MT

$70K - $80K/yr

Other

Posted 4 hours ago

Job description

Description

We're looking for a hands-on, people-focused Hotel Operations Manager to help lead the day-to-day operations of the property. This role serves as a key partner to the General Manager and is responsible for ensuring seamless execution across departments, delivering exceptional guest experiences, and supporting team performance.


This is an ideal opportunity for someone ready to step into a broader leadership role-combining operational oversight, team leadership, and business accountability.


Key Responsibilities

  • Partner with the General Manager to oversee daily hotel operations, including Front Office, Housekeeping, and other guest-facing areas
  • Lead, coach, and support department managers and hourly team members to drive performance and engagement
  • Ensure a consistently high level of guest experience and service standards
  • Monitor and manage key operational metrics, including labor, productivity, and guest satisfaction scores
  • Support scheduling, staffing plans, and day-to-day operational needs across departments
  • Step in as manager-on-duty as needed, handling escalations and ensuring smooth operations
  • Assist with budgeting, forecasting, and cost control initiatives
  • Drive operational consistency, process improvement, and accountability across teams
  • Support hiring, onboarding, and training efforts to build a strong, high-performing team

What We're Looking For

  • 3-6+ years of hotel or hospitality operations experience
  • Prior leadership experience (Supervisor, Manager, or Assistant Manager level)
  • Experience overseeing multiple departments (Front Desk, Housekeeping, or F&B preferred)
  • Familiarity with hotel systems (PMS, scheduling tools, etc.)
  • Strong problem-solving and decision-making skills
  • A strong operator who thrives in a fast-paced hospitality environment
  • A hands-on leader who leads by example and builds trust with teams
  • Highly organized with the ability to balance multiple priorities
  • Comfortable managing both people and processes
  • A clear communicator who can work across departments effectively
  • Passionate about delivering great guest experiences
  • Bachelor's degree preferred; equivalent work experience considered.

Physical Requirements

  • Ability to stand and work on feet for extended periods.
  • Ability to lift and carry up to 40 lbs.
  • Flexibility to work varied shifts, including nights, weekends, and holidays.

About Gravity Haus

Gravity Haus is a community-driven adventure lifestyle brand with hotels, restaurants, and experiences that empower a modern way of travel. We create spaces where locals and travelers connect, refuel, and play - all rooted in the spirit of the outdoors and intentional living.


At the heart of everything we do are our core values, which guide our culture, service, and growth:

  • Keep Growing
  • Bring Others Along
  • Create Powerful Moments
  • Be "All-In" + Go the Distance
  • Make it Better than You Found It

We're looking for team members who share these values and want to make a meaningful impact in both their work and community.


Apply