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Hotel Operations Manager Jobs in Hawaii (NOW HIRING)

Highgate Hotels

F&B Operations Manager

Honolulu, HI · On-site

Have comprehensive knowledge of operational departments within the hotel guest services ... At least 3 years of progressive management experience in a hotel or free-standing restaurant; or a ...

Marriott

Operations Manager

Princeville, HI · On-site

$37.50 - $39.42/hr

This hotel is owned and operated by an independent franchisee, Marriott Ownership Resorts Inc . The ... Managing Property Operations Functions * Follows property specific second effort and recovery plan.

Marriott International

Operations Manager

Princeville, HI · On-site

$37.50 - $39.42/hr

This hotel is owned and operated by an independent franchisee, Marriott Ownership Resorts Inc . The ... Managing Property Operations Functions * Follows property specific second effort and recovery plan.

Marriott

Director of Operations

Honolulu, HI · On-site

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

Marriott International

Director of Operations

Honolulu, HI · On-site

$169K - $247K/yr

Managing Revenue Goals • Monitors hotel operations sales performance against budget. • Reviews reports and financial statements to determine hotel operations performance against budget. • ...

Marriott

Director of Operations

Honolulu, HI

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

Marriott Vacations Worldwide

$110K - $150K/yr

Works with hotel management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution. Managing Revenue Goals Monitors hotel operations sales ...

Hyatt Hotels Corporation

Intern - Rooms

Honolulu, HI · On-site

$21/hr

... operations management, employee engagement, service delivery, and strategic decision-making. Through an extensive training program, interns will develop a comprehensive understanding of hotel ...

Marriott

Rooms Operations Manager

Koloa, HI · On-site

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality ... CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the ...

PetSmart

Retail Operations Manager

Honolulu, HI · On-site

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

PetSmart

Retail Operations Manager

Honolulu, HI · On-site

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

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Hotel Operations Manager information

See Hawaii salary details

$31.2K

$57.2K

$96.6K

How much do hotel operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for hotel operations manager in Hawaii is $57,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,600.00 and $66,000.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs

What are the most commonly searched types of Hotel Operations jobs in Hawaii?

The most popular types of Hotel Operations jobs in Hawaii are:

What are popular job titles related to Hotel Operations Manager jobs in Hawaii?

For Hotel Operations Manager jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Hotel Operations Manager jobs in Hawaii look for?

The top searched job categories for Hotel Operations Manager jobs in Hawaii are:

What cities in Hawaii are hiring for Hotel Operations Manager jobs?

Cities in Hawaii with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $57,188 per year, or $27.5 per hour.

F&B Operations Manager

Best Western Plaza Hotel

Honolulu, HI • On-site

$65K - $70K/yr

Full-time

Posted 9 days ago

Job description

Compensation Type
Yearly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Best Western Honolulu, HI
Overview
The Food & Beverage Operations Manager is responsible for assisting in coordinating, supervising and directing all aspects of F&B operations, while maintaining a profitable F&B outlet and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high. This role includes (but is not limited to) being responsible for overseeing all breakfast operations, including staff and managing meeting space events. Duties include scheduling and overseeing room setups, collaborating with internal teams, servicing events and ensuring a high level of client satisfaction throughout the event lifecycle, etc.
Responsibilities
  • Oversee all aspects of the daily operation of the breakfast program(s) and meeting space events.
  • Supervise F&B personnel.
  • Respond to guest complaints in a timely manner.
  • Work with other Department managers and keep them informed of issues as they arise.
  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
  • Knowledge of meeting room setups and capabilities and or ability to learn and effectively manage meeting and event space operations, including room setups, equipment needs, and service requirements.
  • Have comprehensive knowledge of operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering and or demonstrated ability to learn hotel operations, departmental functions, and procedures necessary to support business needs and guest service objectives.
  • Share client feedback to improve service and quality.
  • Prepare and submit required reports in a timely manner.
  • Approach all guest situations with a guest first mindset.
  • Ensure preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
  • Assist in food and beverage menu planning and preparation.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations including obtaining a Liquor Commission blue card.
  • Ensure compliance with SOP's to all areas.
  • Ensure compliance with requisition procedures.
  • Be visible on the floor and assist staff as needed during each meal period and/or meeting event.
  • Conduct staff performance reviews in accordance with Highgate Hotel standards.
  • Be involved in and/or conduct departmental and hotel trainings, etc.
  • Ensure the training of employees on SOP's and technical job tasks
  • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
  • Complete tip reporting.
  • Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards.
  • Ensure overall guest satisfaction.

Qualifications
  • At least 3 years of progressive management experience in a hotel or free-standing restaurant; or a 4-year college degree and at least 1 year of F&B management experience; or a 2-year college degree and 2 or more years of F&B management experience; or any combination of education, training, certifications, and relevant experience that demonstrates the ability to successfully perform the essential functions of the position.
  • Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulation and or familiarity with food and beverage operations, food safety and sanitation practices, and applicable liquor laws is preferred. Ability to learn operational procedures, service standards, and regulatory requirements as needed for the role.
  • Demonstrated ability and or understanding of hospitality operations, guest service, regulatory compliance, and food and beverage service principles.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.

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