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Hotel Operations Jobs (NOW HIRING)

Hotel Sylvia

Hotel Operations Manager

Newport, OR

$50K - $60K/yr

We are seeking an experienced Operations Manager (Hotel Manager) to oversee the daily operations of the Hotel Sylvia. The ideal candidate will be responsible for managing staff, training and ...

Blast Off Bay

Hotel Operations Manager

Goddard, KS · On-site

$18 - $20/hr

Join Hampton Inn as our Hotel Operations Manager and lead a dynamic team in creating unforgettable guest experiences. In this role, you will oversee daily operations, ensuring top-notch service while ...

Embassy Suites DFW

Hotel Operations Manager

Irving, TX · On-site

$50K - $65K/yr

We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong ...

Goldenent

Hotel Operations Manager

Las Vegas, NV · On-site

As the Hotel Manager, you are the driving force behind the success of the Hotel Division, overseeing the seamless operation of the Front Desk, Bell/Baggage, and Valet departments. Your leadership ...

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Hotel Operations information

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$30K

$55K

$93K

How much do hotel operations jobs pay per year?

As of Jul 7, 2026, the average yearly pay for hotel operations in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Hotel Operations, and why are they important?

To thrive in Hotel Operations, you need a strong background in hospitality management, customer service, and organizational skills, usually supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and knowledge of industry standards or certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving abilities, and leadership are vital soft skills to ensure smooth guest experiences and team coordination. These skills are crucial for maintaining high service standards, operational efficiency, and guest satisfaction in a dynamic hospitality environment.

What are hotel operations?

Hotel operations refer to the daily activities and processes involved in managing a hotel to ensure smooth functioning and exceptional guest experiences. This includes front desk services, housekeeping, food and beverage management, maintenance, security, and reservations. Hotel operations staff work together to maintain high standards of service, address guest needs, and maximize occupancy and revenue. Effective hotel operations are essential for guest satisfaction and the overall success of the hotel.

What are some of the most common challenges faced in hotel operations, and how can new team members effectively address them?

In hotel operations, team members often encounter challenges such as managing guest expectations, handling high occupancy periods, and coordinating between various departments like housekeeping, front desk, and maintenance. Effective communication and adaptability are key to overcoming these challenges. New team members can succeed by proactively seeking feedback, staying organized during busy times, and collaborating closely with colleagues to ensure smooth operations and exceptional guest experiences.

What is the difference between Hotel Operations vs Front Desk Agent?

AspectHotel OperationsFront Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, including management, guest services, and coordination of departmentsHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, possibly a degree or certification in hospitality or hotel managementHigh school diploma or equivalent; customer service skills; on-the-job training
Work EnvironmentManagement offices, hotel floors, and departmentsFront desk area, lobby, and guest service zones
Industry UsageManagement level, overseeing hotel operationsOperational staff, front-line customer service

Hotel Operations involves managing the entire hotel, including departments and guest experience, while Front Desk Agents focus specifically on guest check-in, check-out, and customer service at the front desk. Both roles are essential but differ in scope and responsibilities.

More about Hotel Operations jobs
What cities are hiring for Hotel Operations jobs? Cities with the most Hotel Operations job openings:
What are the most commonly searched types of Hotel Operations jobs? The most popular types of Hotel Operations jobs are:
What states have the most Hotel Operations jobs? States with the most job openings for Hotel Operations jobs include:
Hotel Operations jobs near you

Hotel Operations Manager

Hotel Sylvia

Newport, OR

$50K - $60K/yr

Full-time

Posted 13 days ago

Job description

We are seeking an experienced Operations Manager (Hotel Manager) to oversee the daily operations of the Hotel Sylvia. The ideal candidate will be responsible for managing staff, training and development, ensuring guest satisfaction, and maximizing profitability. Hotel Sylvia is a unique operation, themed for a true book lover. A 22-Room escape on the beach for those who want to escape and ponder life, read the great novel, or just find a great view of Newport. We are looking for a manager who wants to be a big part of this special hotel and cafe. Responsibilities:
  • Manage all aspects of hotel operations, including front desk, housekeeping, maintenance, and common-area attendants.
  • Support breakfast restaurant operations for the cafe, including staffing, presentation, and food quality.
  • Develop and implement policies and procedures to ensure efficient and effective operations.
  • Hire, train, and supervise a diverse team to provide excellent customer service and maintain high standards.
  • Monitor and analyze financial performance, including revenue, expenses, and profitability.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Handle guest inquiries, concerns, and complaints professionally and promptly.
  • Collaborate with sales and marketing teams to drive revenue and occupancy.
  • Work closely with the General Manager and the Area VP.
  • Maintain a positive working relationship with vendors, suppliers, and other partners.
Qualifications:
  • 2 - 5 years of previous experience in hotel management or a related field.
  • Strong leadership and communication skills.
  • Attention to detail and understanding of the following policy and procedure
  • Excellent organizational and time management abilities.
  • Knowledge of hotel operations, including front desk and housekeeping.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • A bachelor's degree in hospitality management or a related field is a plus, but not required.
  • Spanish-speaking a plus

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