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Hotel Operations Jobs (NOW HIRING)

Rayland Hotel

Hotel Operations Manager

The Dalles, OR · On-site

$45K - $65K/hr

The Operations Manager is a hands‑on leader responsible for day‑to‑day hotel operations, community sales activity, and team leadership to ensure an exceptional guest experience in a boutique ...

Blast Off Bay

Hotel Operations Manager

Goddard, KS · On-site

$50 - $70/hr

Join Hampton Inn as our Hotel Operations Manager and lead a dynamic team in creating unforgettable guest experiences. In this role, you will oversee daily operations, ensuring top‑notch service ...

Daxton Hotel

Director of Hotel Operations

Birmingham, MI · On-site

$120 - $180/hr

We are seeking a seasoned and results-driven Director of Luxury Hotel Operations to oversee the strategic and day-to-day management of our prestigious hotel. As a key member of our executive team ...

Inn at Nye Beach

Hotel Operations Manager

Newport, OR · On-site

$50 - $70/hr

We are seeking an experienced Operations Manager (Hotel Manager) to oversee the daily operations of housekeeping and front desk for Inn at Nye Beach. The ideal candidate will be responsible for ...

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Hotel Operations information

See salary details

$30K

$55K

$93K

How much do hotel operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for hotel operations in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What are hotel operations?

Hotel operations refer to the daily activities and processes involved in managing a hotel to ensure smooth functioning and exceptional guest experiences. This includes front desk services, housekeeping, food and beverage management, maintenance, security, and reservations. Hotel operations staff work together to maintain high standards of service, address guest needs, and maximize occupancy and revenue. Effective hotel operations are essential for guest satisfaction and the overall success of the hotel.

What are the key skills and qualifications needed to thrive in hotel operations, and why are they important?

To thrive in Hotel Operations, you need a strong background in hospitality management, customer service, and organizational skills, usually supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and knowledge of industry standards or certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving abilities, and leadership are vital soft skills to ensure smooth guest experiences and team coordination. These skills are crucial for maintaining high service standards, operational efficiency, and guest satisfaction in a dynamic hospitality environment.

What are some of the most common challenges faced in hotel operations, and how can new team members effectively address them?

In hotel operations, team members often encounter challenges such as managing guest expectations, handling high occupancy periods, and coordinating between various departments like housekeeping, front desk, and maintenance. Effective communication and adaptability are key to overcoming these challenges. New team members can succeed by proactively seeking feedback, staying organized during busy times, and collaborating closely with colleagues to ensure smooth operations and exceptional guest experiences.

What is the difference between Hotel Operations vs Front Desk Agent?

AspectHotel OperationsFront Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, including management, guest services, and coordination of departmentsHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, possibly a degree or certification in hospitality or hotel managementHigh school diploma or equivalent; customer service skills; on-the-job training
Work EnvironmentManagement offices, hotel floors, and departmentsFront desk area, lobby, and guest service zones
Industry UsageManagement level, overseeing hotel operationsOperational staff, front-line customer service

Hotel Operations involves managing the entire hotel, including departments and guest experience, while Front Desk Agents focus specifically on guest check-in, check-out, and customer service at the front desk. Both roles are essential but differ in scope and responsibilities.

More about Hotel Operations jobs

What cities are hiring for Hotel Operations jobs?

Cities with the most Hotel Operations job openings:

What are the most commonly searched types of Hotel Operations jobs?

The most popular types of Hotel Operations jobs are:

What states have the most Hotel Operations jobs?

States with the most job openings for Hotel Operations jobs include:

Hotel Operations jobs near you
Infographic showing various Hotel Operations job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Hotel Operations Manager

Image Hotel Management

Antioch, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Operations Manager (Will be required to cover shifts)
This is a working manager position.  We’re looking for a hands-on experienced and dynamic Hotel Operations Manager to lead and oversee the day-to-day operations of our hotel. As the Hotel Operations Manager, you will play a crucial role in ensuring the smooth and efficient functioning of various departments, providing exceptional guest experiences, and maintaining high standards of service.
The ideal candidate should have strong leadership skills, a strategic mindset, and a deep understanding of hotel management.ResponsibilitiesResponsibilities
  • Oversee and coordinate daily hotel operations to ensure a seamless guest experience
  • Develop and implement operational policies and procedures to enhance efficiency and service quality
  • Collaborate with department heads, including front desk and housekeeping to optimize workflows
  • Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed
  • Manage and optimize hotel budgets, controlling expenses and maximizing revenue
  • Train, motivate, and lead a diverse team to deliver exceptional service and uphold brand standards
  • Ensure compliance with all health and safety regulations, conducting regular inspections
  • Develop and maintain positive relationships with vendors, suppliers, and local businesses
  • Handle guest concerns and complaints with professionalism and a commitment to resolution
  • Stay informed about industry trends and best practices to drive continuous improvement
  • Cover front desk shifts regularly
  • Directly manage the housekeeping department and front office
  • Effectively and professionally communicates with departments and GM
  • Oversee maintenance department to ensure PM’s are completed correctly, assist to review work orders and determine outside needs
  • Conduct periodic walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight need for improvement areas
  • Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff and assets
  • Improve profitability by increasing revenues, customer satisfaction and staff productivity.
  • Control budgets by planning and monitoring expenditures, prices, cash flow, and sales volumes; develop control procedures; monitor results.
  • Make decisions about the most appropriate methods and procedures for maintaining financial records based on internal controls, professional standards, and applicable regulations.
  • Planning the marketing, promotional activities and operational activities of the restaurant.
  • Oversee housekeeping operations in accordance with established guest service, quality and sustainability standards.
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Perform other duties as requested by management.
Requirements and Skills
  • Proven experience in hotel operations management, with a track record of successful leadership
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficiency in hotel management software and Microsoft Office applications
  • Demonstrated ability to drive revenue growth and optimize operational efficiency
  • Leadership and team management skills, fostering a positive and collaborative work environment
  • Knowledge of health and safety regulations and best practices
  • Flexibility to work irregular hours, weekends, and holidays as needed
  • Commitment to delivering exceptional guest experiences and maintaining high standards of service
  • Will be required to work nights, weekends and holidays
  • Will be required to work in a fast-paced environment
Benefits
  • Medical, Dental, and Vision Insurance for Full Time Staff
  • Life Insurance for Full Time Staff
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee discount

Required Skills
  • Organized with a sense of urgency
  • Competitive, self-motivated and a self-starter.
  • Leadership skills including problem solving and ability to multi-task
  • Attention to detail, good follow through, and communication skills
  • Previous hotel experience preferred
  • Previous restaurant experience preferred