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Hotel Operations Jobs (NOW HIRING)

Embassy Suites DFW

Hotel Operations Manager

Irving, TX

$50K - $65K/yr

We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong ...

Gravity Haus Inc

Hotel Operations Manager

Missoula, MT · On-site

$27 - $30/hr

Job Type Full-time Description We're looking for a hands-on, people-focused Hotel Operations Manager to help lead the day-to-day operations of the property. This role serves as a key partner to the ...

Embassy Suites DFW

Hotel Operations Manager

Irving, TX · On-site

$50K - $65K/yr

We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong ...

Embassy Suites DFW

Hotel Operations Manager

Irving, TX

$50K - $65K/yr

We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong ...

Gravity Haus

Hotel Operations Manager

Missoula, MT · On-site

Description: We're looking for a hands-on, people-focused Hotel Operations Manager to help lead the day-to-day operations of the property. This role serves as a key partner to the General Manager and ...

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Hotel Operations information

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$30K

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$93K

How much do hotel operations jobs pay per year?

As of May 31, 2026, the average yearly pay for hotel operations in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Hotel Operations, and why are they important?

To thrive in Hotel Operations, you need a strong background in hospitality management, customer service, and organizational skills, usually supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and knowledge of industry standards or certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving abilities, and leadership are vital soft skills to ensure smooth guest experiences and team coordination. These skills are crucial for maintaining high service standards, operational efficiency, and guest satisfaction in a dynamic hospitality environment.

What are some of the most common challenges faced in hotel operations, and how can new team members effectively address them?

In hotel operations, team members often encounter challenges such as managing guest expectations, handling high occupancy periods, and coordinating between various departments like housekeeping, front desk, and maintenance. Effective communication and adaptability are key to overcoming these challenges. New team members can succeed by proactively seeking feedback, staying organized during busy times, and collaborating closely with colleagues to ensure smooth operations and exceptional guest experiences.

What are hotel operations?

Hotel operations refer to the daily activities and processes involved in managing a hotel to ensure smooth functioning and exceptional guest experiences. This includes front desk services, housekeeping, food and beverage management, maintenance, security, and reservations. Hotel operations staff work together to maintain high standards of service, address guest needs, and maximize occupancy and revenue. Effective hotel operations are essential for guest satisfaction and the overall success of the hotel.

What is the difference between Hotel Operations vs Front Desk Agent?

AspectHotel OperationsFront Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, including management, guest services, and coordination of departmentsHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, possibly a degree or certification in hospitality or hotel managementHigh school diploma or equivalent; customer service skills; on-the-job training
Work EnvironmentManagement offices, hotel floors, and departmentsFront desk area, lobby, and guest service zones
Industry UsageManagement level, overseeing hotel operationsOperational staff, front-line customer service

Hotel Operations involves managing the entire hotel, including departments and guest experience, while Front Desk Agents focus specifically on guest check-in, check-out, and customer service at the front desk. Both roles are essential but differ in scope and responsibilities.

More about Hotel Operations jobs
What cities are hiring for Hotel Operations jobs? Cities with the most Hotel Operations job openings:
What are the most commonly searched types of Hotel Operations jobs? The most popular types of Hotel Operations jobs are:
What states have the most Hotel Operations jobs? States with the most job openings for Hotel Operations jobs include:
Hotel Operations jobs near you
Infographic showing various Hotel Operations job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 26% Full Time, 61% Part Time, 9% Contract, and 2% Nights. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Hotel Operations Manager

Marriott Winston - Salem

Winston Salem, NC • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Hotel Operations Manager

We are looking for a proactive and hands-on Hotel Operations Manager to support the daily functions of our hotel and ensure a seamless guest experience. This role oversees multiple departments, drives operational efficiency, and supports team performance and guest satisfaction. The ideal candidate is a strong leader with hospitality experience, excellent communication skills, and a commitment to service excellence.

Key Responsibilities
  • You will be the key to our hotel's efficient and seamless operations, managing various departments and ensuring guest satisfaction.
  • Your daily tasks will include overseeing front office, housekeeping, and food and beverage operations, as well as coordinating staff and managing budgets.
  • You will report to the General Manager or Assistant General Manager.
  • A career as an operations manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, director of operations, or even a corporate-level position.
Education & Experience

Hotel experience is always a plus! Applicants should have: 

  • A college degree or two years of hotel experience
  • Previous experience in a similar or related position
What You’ll Need to Succeed
  • Eligible to work in the United States
  • Ability to read, write, and communicate effectively in English
  • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
  • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
  • A warm, professional demeanor that reflects HVMG’s Culture of Excellence
Why Our Associates Love HVMG
  • Career growth opportunities across our nationwide portfolio
  • Flexible scheduling 
  • Access up to 40% of your earned wages before payday with PayActive
  • Paid Time Off (PTO) and Paid Holidays
  • Full healthcare benefits: medical, dental, and vision
  • 401(k) with guaranteed 4% match and no vesting period
  • Exclusive hotel and food & beverage discounts
About HVMG

Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

HVMG  is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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