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Hotel Operations Jobs in Atlanta, GA (NOW HIRING)

Marriott

Night Auditor & Hotel Operations

College Park, GA · On-site

$14.50 - $19.25/hr

It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We ...

Hampton Inn Marietta

Hotel General Manager

Marietta, GA · On-site

$55K - $65K/yr

Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...

Hampton Inn Marietta

Hotel General Manager

Marietta, GA · On-site

$55K - $65K/yr

Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in ...

Ascent Hospitality

Hotel General Manager

Fairburn, GA · On-site

The General Manager is responsible for managing daily hotel operations in the hotels continuing effort to deliver outstanding guest service and financial profitability; responsible for leading ...

Ascent Hospitality

Hotel General Manager

Fairburn, GA · On-site

The General Manager is responsible for managing daily hotel operations in the hotels continuing effort to deliver outstanding guest service and financial profitability; responsible for leading ...

Legacy Ventures

Hotel General Manager

Atlanta, GA

This position is responsible for managing the daily hotel operations to achieve planned financial and human resource goals for the property as well as operating within Company and brand standards.

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All JobsHotel Operations JobsHotel Operations Jobs in Atlanta, GA

Hotel Operations information

See Atlanta, GA salary details

$28.9K

$52.9K

$89.4K

How much do hotel operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for hotel operations in Atlanta, GA is $52,933.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $61,100.00 per year, depending on experience, location, and employer.

What are hotel operations?

Hotel operations refer to the daily activities and processes involved in managing a hotel to ensure smooth functioning and exceptional guest experiences. This includes front desk services, housekeeping, food and beverage management, maintenance, security, and reservations. Hotel operations staff work together to maintain high standards of service, address guest needs, and maximize occupancy and revenue. Effective hotel operations are essential for guest satisfaction and the overall success of the hotel.

What are the key skills and qualifications needed to thrive in hotel operations, and why are they important?

To thrive in Hotel Operations, you need a strong background in hospitality management, customer service, and organizational skills, usually supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and knowledge of industry standards or certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving abilities, and leadership are vital soft skills to ensure smooth guest experiences and team coordination. These skills are crucial for maintaining high service standards, operational efficiency, and guest satisfaction in a dynamic hospitality environment.

What are some of the most common challenges faced in hotel operations, and how can new team members effectively address them?

In hotel operations, team members often encounter challenges such as managing guest expectations, handling high occupancy periods, and coordinating between various departments like housekeeping, front desk, and maintenance. Effective communication and adaptability are key to overcoming these challenges. New team members can succeed by proactively seeking feedback, staying organized during busy times, and collaborating closely with colleagues to ensure smooth operations and exceptional guest experiences.

What is the difference between Hotel Operations vs Front Desk Agent?

AspectHotel OperationsFront Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, including management, guest services, and coordination of departmentsHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, possibly a degree or certification in hospitality or hotel managementHigh school diploma or equivalent; customer service skills; on-the-job training
Work EnvironmentManagement offices, hotel floors, and departmentsFront desk area, lobby, and guest service zones
Industry UsageManagement level, overseeing hotel operationsOperational staff, front-line customer service

Hotel Operations involves managing the entire hotel, including departments and guest experience, while Front Desk Agents focus specifically on guest check-in, check-out, and customer service at the front desk. Both roles are essential but differ in scope and responsibilities.

What are the most commonly searched types of Hotel Operations jobs in Atlanta, GA?

The most popular types of Hotel Operations jobs in Atlanta, GA are:

Hotel Operations jobs near you
Infographic showing various Hotel Operations job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $52,931 per year, or $25.4 per hour.

Hotel Operations & Sales Coordinator

Legacy Ventures

Sandy Springs, GA • On-site

Full-time

Re-posted 8 days ago

Job description

SUMMARY: The Hotel Operations & Sales Coordinator is responsible for providing administrative support to the Sales Department while managing the hotel's accounts receivable functions. This dual-role position ensures efficient sales operations, accurate billing, timely collections, and exceptional customer service to clients, guests, and internal departments.

COORDINATOR ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by a manager as needed.

  • Provide administrative support to the Director of Sales
  • Prepare banquet event orders (BEOs), and other internal event documentation.
  • Coordinate group bookings and maintain accurate client records.
  • Respond to client inquiries and assist with reservation requests.
  • Maintain sales files, reports, and customer databases.
  • Assist in planning and executing sales events, promotions, and hotel marketing initiatives.
  • Ensure all hotel departments are informed and prepared for upcoming groups and events.
  • Prepare welcome letters and coordinate VIP amenity bags for arriving guests.
  • Check on in-house groups and meeting space while coordinating with hotel departments to promptly address client requests, operational needs, or last-minute changes.
  • Update Request for Proposal (RFP) information and maintain accurate records and reporting in Envision.
  • Enter sales call notes, activities, and follow-up details into the Envision CRM system.
  • Set follow-up reminders and help ensure timely communication with clients and prospects.
  • Generate and distribute invoices for guest accounts, groups, corporate accounts, and events.
  • Prepare and send invoices and account statements for direct bill accounts.
  • Monitor outstanding balances and follow up on overdue accounts.
  • Input invoices from all hotel departments for purchases associated with approved purchase orders.
  • Input the Daily Revenue Report (DRR) and ensure accuracy of daily financial reporting.
  • Prepare the daily tax-exempt report and verify supporting documentation.
  • Organize and maintain completed night audit packs in accordance with hotel record retention procedures.
  • Prepare weekly Credit Meeting reports, including aging summaries and account status updates.
  • Count, reconcile, and audit cash banks to ensure compliance with hotel cash handling procedures.
  • Respond professionally to customer billing inquiries and resolve billing discrepancies in a timely manner.
  • Maintain confidentiality of financial records and customer information.
  • Perform any other job-related duties as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Organizational skills are essential along with the ability to engage multiple, ongoing tasks while meeting deadlines.
  • Computer skills including Microsoft Word, PowerPoint and Excel and strong typing skills are required.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Must have a flexible schedule and ability to workdays, evenings or nights any day of the week, including weekends and holidays. (most weeks are M-F)
  • Must have exceptional customer service skills
  • The ability to consistently perform multiple tasks in a detailed manner are essential in what is a busy environment.
  • Ability to work well in a team environment
  • Must have a self-starter drive with an even disposition to effectively communicate with guests and staff.
  • Always maintain a professional appearance and manner.

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