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Hotel Operations Jobs in Tennessee (NOW HIRING)

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

Oversee and coordinate the daily operations of the hotel, ensuring a seamless and memorable guest experience. * Develop and implement operational policies and procedures to optimize efficiency and ...

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

Oversee and coordinate the daily operations of the hotel, ensuring a seamless and memorable guest experience. * Develop and implement operational policies and procedures to optimize efficiency and ...

Biltmore Company

The Hotel Director of Rooms Operations is a member of the Village Hotel's Leadership Team and oversees all day-to-day operations of the rooms related departments to include front office, housekeeping ...

New

Marriott

Night Auditor and Hotel Operations

Nashville, TN · On-site

$14.50 - $19.25/hr

TownePlace Suites is the reliable extended stay hotel that helps guests stay productive and upbeat, with personal touches and fun details that convey a sense of calm and comfort. At TownePlace Suites ...

New

Marriott

Night Auditor and Hotel Operations

Nashville, TN · On-site

$14.50 - $19.25/hr

TownePlace Suites is the reliable extended stay hotel that helps guests stay productive and upbeat, with personal touches and fun details that convey a sense of calm and comfort. At TownePlace Suites ...

New

TGC Group

Hotel General Manager

Nashville, TN · On-site

$65K - $75K/yr

Comply at all times with TGC standards and regulations to encourage safe and efficient hotel operations. * Must work well in stressful, high-pressure situations. * Manage all sources of revenue to ...

Choicehotels

Radisson General Manager

Nashville, TN · On-site

Ensures alignment of the hotel's operations with owner and Choice Hotels objectives by serving as liaison for owner relations in conjunction with corporate * Develops the annual budget and capital ...

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All JobsHotel Operations JobsHotel Operations Jobs in Tennessee

Hotel Operations information

See Tennessee salary details

$27.2K

$50K

$84.4K

How much do hotel operations jobs pay per year?

As of Aug 7, 2026, the average yearly pay for hotel operations in Tennessee is $49,958.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $57,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in hotel operations, and why are they important?

To thrive in Hotel Operations, you need a strong background in hospitality management, customer service, and organizational skills, usually supported by a degree in hospitality or relevant experience. Familiarity with property management systems (PMS), booking platforms, and knowledge of industry standards or certifications like CHA (Certified Hotel Administrator) are common requirements. Exceptional communication, problem-solving abilities, and leadership are vital soft skills to ensure smooth guest experiences and team coordination. These skills are crucial for maintaining high service standards, operational efficiency, and guest satisfaction in a dynamic hospitality environment.

What are hotel operations?

Hotel operations refer to the daily activities and processes involved in managing a hotel to ensure smooth functioning and exceptional guest experiences. This includes front desk services, housekeeping, food and beverage management, maintenance, security, and reservations. Hotel operations staff work together to maintain high standards of service, address guest needs, and maximize occupancy and revenue. Effective hotel operations are essential for guest satisfaction and the overall success of the hotel.

What does a hotel operations specialist do?

A hotel operations specialist manages daily hotel functions, including guest services, front desk operations, housekeeping, and maintenance. They ensure smooth operations, uphold service standards, and often use property management systems to coordinate tasks and improve guest satisfaction.

What are the roles in hotel operations?

Hotel operations roles include front desk staff, housekeeping, food and beverage service, maintenance, and management positions such as hotel managers and department heads. These roles ensure smooth daily functioning, guest satisfaction, and overall hotel performance, often requiring skills in customer service, organization, and sometimes certifications like hospitality management. Staff may work in shifts to provide 24/7 service in a hotel environment.

What are some of the most common challenges faced in hotel operations, and how can new team members effectively address them?

In hotel operations, team members often encounter challenges such as managing guest expectations, handling high occupancy periods, and coordinating between various departments like housekeeping, front desk, and maintenance. Effective communication and adaptability are key to overcoming these challenges. New team members can succeed by proactively seeking feedback, staying organized during busy times, and collaborating closely with colleagues to ensure smooth operations and exceptional guest experiences.

What is the difference between Hotel Operations vs Front Desk Agent?

AspectHotel OperationsFront Desk Agent
Primary ResponsibilitiesOversees overall hotel functions, including management, guest services, and coordination of departmentsHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, possibly a degree or certification in hospitality or hotel managementHigh school diploma or equivalent; customer service skills; on-the-job training
Work EnvironmentManagement offices, hotel floors, and departmentsFront desk area, lobby, and guest service zones
Industry UsageManagement level, overseeing hotel operationsOperational staff, front-line customer service

Hotel Operations involves managing the entire hotel, including departments and guest experience, while Front Desk Agents focus specifically on guest check-in, check-out, and customer service at the front desk. Both roles are essential but differ in scope and responsibilities.

What are the most commonly searched types of Hotel Operations jobs in Tennessee? The most popular types of Hotel Operations jobs in Tennessee are:
What cities in Tennessee are hiring for Hotel Operations jobs? Cities in Tennessee with the most Hotel Operations job openings:
Hotel Operations jobs near you
Infographic showing various Hotel Operations job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $49,958 per year, or $24 per hour.

Hotel Operation Manager

Hampton Inn Alcoa

Alcoa, TN • On-site

Full-time

Re-posted 14 days ago

Job description

Objectives of the Role:

  • Maintain consistent communication with managers, staff, and vendors to ensure smooth and efficient operations.
  • Develop, implement, and maintain quality assurance protocols to uphold high service standards.
  • Enhance internal capacity by improving existing processes and procedures to increase efficiency.
  • Ensure operational activities are completed on time and within budget.
  • Track staffing needs and manage hiring processes to ensure appropriate staffing levels.
  • Oversee the accounts payable and receivable departments to ensure timely and accurate financial reporting.

Key Responsibilities:

  • Oversee and coordinate the daily operations of the hotel, ensuring a seamless and memorable guest experience.
  • Develop and implement operational policies and procedures to optimize efficiency and service quality across all departments.
  • Collaborate with department heads (Front Desk, Housekeeping, Food & Beverage, Maintenance etc.) to streamline workflows and improve operational performance.
  • Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements.
  • Manage hotel budgets, controlling expenses while maximizing revenue opportunities.
  • Lead, train, and motivate a diverse team to ensure exceptional service and adherence to brand standards.
  • Ensure strict compliance with health, safety, and sanitation regulations through regular inspections and audits.
  • Build and maintain strong relationships with vendors, suppliers, and local businesses to support hotel operations.
  • Address guest concerns and complaints promptly and professionally, ensuring resolutions are handled efficiently.
  • Stay up-to-date with industry trends and best practices to drive continuous operational improvement.

Required Skills & Qualifications:

  • 5+ years of proven success in an operations management role, preferably within the hospitality industry.
  • Strong skills in budget development, financial oversight, and cost management.
  • Excellent ability to delegate tasks while maintaining overall control and ensuring high service standards.
  • Proficiency in conflict resolution and business negotiations.
  • Knowledge of business productivity software and the ability to quickly learn new tools and systems.

Preferred Skills & Qualifications:

  • Bachelor’s degree (or equivalent) in Operations Management, Business Administration, or a related field.
  • Familiarity with management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll.
  • Strong IT skills, including database management and reporting.
  • Extensive experience in financial and account reporting, with an emphasis on budgeting and forecasting.

Working Conditions:

  • Full-time position with flexibility required, including evenings, weekends, and holidays as needed.
  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and advancement within the company.

Job Types: Full-time, Part-time