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Director Hotel Operations Jobs in Tennessee (NOW HIRING)

Director of Front Office Location (city, state): Nashville, TN Compensation: $37.00 - $38.00 per ... Experience managing hotel operations, guest satisfaction, staffing, scheduling, and departmental ...

We are seeking a highly skilled and strategic Director of Finance to join our team. This position ... Key Responsibilities: - Oversee all financial operations of the hotel, including budgeting ...

Hotel Sales Director

Chattanooga, TN · On-site

$110K - $115K/yr

Partner with operations and revenue teams to maximize RevPAR * Take on additional responsibilities as needed What You Bring * 6 plus years as a Sales Director within a full-service branded hotel ...

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Director Hotel Operations information

What is the difference between Director Hotel Operations vs Hotel General Manager?

AspectDirector Hotel OperationsHotel General Manager
Primary FocusOversees multiple departments and strategic planningManages daily hotel operations and staff
ResponsibilitiesDevelops policies, oversees budgets, and ensures overall performanceEnsures guest satisfaction, handles staff issues, and manages daily activities
CredentialsTypically requires hospitality management experience, possibly advanced certificationsExperience in hotel management, often with similar certifications
Work EnvironmentCorporate offices and multiple hotel propertiesOn-site at the hotel, directly overseeing daily operations

The main difference between a Director Hotel Operations and a Hotel General Manager is their scope of responsibility. The Director focuses on strategic oversight across multiple departments or properties, while the General Manager handles daily hotel operations and guest satisfaction. Both roles require hospitality experience and management skills, but their focus and daily tasks differ significantly.

What does a director of hotel operations do in a hotel?

A director of hotel operations oversees the daily functioning of a hotel, including managing staff, ensuring guest satisfaction, and maintaining operational efficiency. They develop policies, coordinate departments such as front desk, housekeeping, and food service, and often analyze financial performance to meet business goals.

What are the most commonly searched types of Hotel Operations jobs in Tennessee?

The most popular types of Hotel Operations jobs in Tennessee are:

Infographic showing various Director Hotel Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Director of Strategic Sourcing & Contracting - Hotel Operations

Nashville, TN


Loews Hotels
Hospitality Services • 10K+ employees

6.9

Company rating: 6.9 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

People enjoy working here

Recommended by students

Recommended by parents


Full-time

Medical, Retirement, PTO

Re-posted 10 days ago


Job description

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio of hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

  • Competitive health & wellness benefits, 401(k) & company match

  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement

  • Training & Development opportunities, career growth

  • Tuition Reimbursement

  • Pet Insurance

  • Team Member Hotel Rates, other discounts, perks and more

WhatWe'reLooking For:

The Director of Strategic Sourcing, Procurement, and Contractingleadsa centralized sourcing, procurement, contracting, and vendor management function within a complex, multi-location hospitality environment. This role drives enterprise-wide initiatives that deliver cost savings, quality improvements, operational efficiencies, and exceptional service to internal stakeholders. Responsibilities include developing sourcing strategies, evaluating suppliers, leading negotiations, managing contracts, and overseeing the procurement of goods and services that support hotel operations. The Director ensures compliance with company policies, budgets, and service standards while fostering strong supplier partnerships and business relationships. This position also provides leadership, training, mentoring, and professional development to build a high-performing sourcing and procurement team.

Who YouAre:

  • A relationship builder with a dynamic approach to developing connections

  • A continually curious forward thinker who loves to find creative solutions

  • A team builder with the ability toestablisha strong following

  • Comfortable with taking the lead in a variety of settings

  • Collaborator who excels in an exciting, ever-evolving environment

What YouWillDo:

  • Lead the Sr. Manager, Sourcing & Contracting and Sr. Manager, Procurement, overseeing a team of 15 professionals.

  • Establish performance goals, delegate responsibilities, monitor progress, and provide coaching to ensure delivery of objectives.

  • Oversee hiring, onboarding, training, performance evaluations, and corrective action planning.

  • Develop and maintain training programs, materials, and competency standards for team members.

  • Drive the development and execution of enterprise sourcing strategies aligned with business objectives.

  • Direct spend analysis, market benchmarking, supplier cost modeling, and financial impact assessments.

  • Lead vendor selection initiatives and collaborate with operations, finance, legal, and executive leadership to implement sourcing strategies.

  • Build strong cross-functional partnerships to ensure alignment and support for procurement initiatives.

  • Oversee the RFP process, including vendor solicitation, bid evaluation, and final supplier selection.

  • Ensure sourcing and contracting activities are executed consistently, efficiently, and in accordance with established standards.

  • Direct negotiation strategies and contract execution to achieve cost savings, operational synergies, and risk mitigation.

  • Ensure agreements deliver quality, competitive pricing, clear terms, and measurable performance expectations.

  • Identify and implement opportunities for process improvement, operational efficiencies, and financial savings.

  • Track, validate, and communicate cost savings and synergies across business units.

  • Develop and manage strategic supplier relationships to ensure service excellence, quality, compliance, and value creation.

  • Lead vendor governance, performance management, issue resolution, quarterly business reviews, and contract implementations.

  • Serve as procurement process owner, establishing policies, procedures, service levels, and operational standards for a centralized procurement program.

  • Oversee procurement system integrity, purchase order processing, inventory and catalog management, invoice reconciliation, and customer service performance.

  • Own and manage the company's GPO relationship, ensuring compliance, maximizing rebates, and resolving vendor or contract issues.

  • Demonstrate leadership through integrity, accountability, effective communication, fiscal management, compliance oversight, auditing, and departmental administration.

Your Experience Includes:

  • Bachelor's degree in Business, Supply Chain, Hospitality, Finance, ora relatedfield, or equivalent experience.

  • 5+ years of progressive sourcing, procurement, contracting, or supply chain experience, including at least 2 years in strategic sourcing and contract management; hospitality experience preferred.

  • Strong analytical, problem-solving, financial modeling, and business process improvement skills with the ability to translate data into actionable recommendations.

  • Experience leading sourcing initiatives, RFPs, supplier evaluations, contract negotiations, and vendor management programs.

  • Knowledge of supply chain operations, procurement systems, sourcing methodologies, spend analysis, and strategic sourcing best practices.

  • Experience sourcing a broad range of products and services, including FF&E, F&B, IT, telecom, engineering, security, HR, housekeeping, operating supplies, and specialty services.

  • Proven leadership experiencemanaging sourcing and contracting professionalsand driving cross-functional initiatives.

  • Advancedproficiencyin Microsoft Excel, Word, and PowerPoint; experiencewith Adaco, Epicor, or similar procurement systems preferred.

  • Excellent communication, presentation, customer service, and relationship-building skills with the ability to influence stakeholders at all levels.

  • Strong organizational skills, attention to detail, sound business judgment, and the ability to manage multiple priorities in a fast-paced environment.

  • Ability to work independently and collaboratively whilemaintainingconfidentiality and delivering results within established timelines.

WhoYou'llSupervise:

  • Senior Manager of Sourcing and Contracting - Hotel Operations

  • Senior Manager of Procurement


Loews Hotels & Co logo

About Loews Hotels & Co

Sourced by ZipRecruiter

Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1960


What Loews Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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