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Hotel Operations Manager Jobs (NOW HIRING)

Rayland Hotel

Hotel Operations Manager

The Dalles, OR · On-site

$45K - $65K/hr

The Operations Manager is a hands‑on leader responsible for day‑to‑day hotel operations, community sales activity, and team leadership to ensure an exceptional guest experience in a boutique ...

Aileron Management

Hotel Operations Manager

Savannah, GA · On-site

$45K - $58K/yr

The Job A typical day for the Operations Manager includes planning, developing, coordinating, and implementing the day-to-day operations of the hotel. Job Duties Include: * Plan, develop, coordinate ...

Embassy Suites DFW

Hotel Operations Manager

Irving, TX

$50K - $65K/yr

We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day operations of our hotel. The ideal candidate will have a passion for the hospitality industry, strong ...

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How much do hotel operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for hotel operations manager in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.
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Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Hotel Operations Manager

FCL Management LLC

Chicago, IL • On-site

Other

Posted yesterday

New

Job description

Company Description FCL Management LLC (FCLM) operates high-performing hospitality and residential assets in some of the country’s fastest growing cities. The organization partners with leading hotel brands and academic institutions to deliver tailored solutions across hotels, multifamily residences, and student housing. A hands-on, expert team focuses on operational excellence and strong guest and resident experiences. Applicants can expect to join a company that values collaboration, performance, and a superior experience at every stage of the customer journey.


Role Description The Hotel Operations Manager is a full-time, on-site role based in Chicago, IL, responsible for overseeing daily hotel operations and ensuring a smooth, efficient guest experience. This role manages front-of-house and back-of-house activities, including staffing schedules, department coordination, and adherence to brand standards. The Hotel Operations Manager monitors occupancy, revenue, and cost controls, supports budgeting and forecasting, and implements procedures to optimize performance. Daily responsibilities include supervising team members, resolving guest concerns, coaching staff on service standards, and collaborating with corporate leadership on operational initiatives and improvement projects.


Qualifications

  • Candidates should possess strong Operations Management skills, including workflow coordination, process improvement, and compliance with hotel brand standards.
  • Candidates should possess skills in Customer Satisfaction and Customer Service, with experience handling guest inquiries, resolving issues, and maintaining high service scores.
  • Candidates should possess excellent Communication skills, including clear verbal and written communication and effective collaboration with cross-functional teams.
  • Candidates should possess Training skills, including onboarding team members, providing ongoing coaching, and supporting performance development.
  • Experience in hotel or hospitality management, including supervising staff and managing shifts, is highly beneficial.
  • Ability to analyze operational metrics, manage budgets, and support revenue and cost-control strategies is preferred.
  • Strong organizational skills, attention to detail, and the ability to work on-site in a fast-paced environment are required.
  • An associate or bachelor’s degree in Hospitality Management, Business, or a related field, or equivalent relevant experience, is advantageous.

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