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Hotel Operations Manager Jobs (NOW HIRING)

Rayland Hotel

Hotel Operations Manager

The Dalles, OR · On-site

$45K - $65K/hr

The Operations Manager is a hands‑on leader responsible for day‑to‑day hotel operations, community sales activity, and team leadership to ensure an exceptional guest experience in a boutique ...

Inn at Nye Beach

Hotel Operations Manager

Newport, OR · On-site

$50K - $60K/hr

Excellent organizational and time management abilities. * Knowledge of hotel operations, including front desk and housekeeping. * Ability to work well under pressure and handle multiple tasks ...

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How much do hotel operations manager jobs pay per year?

As of Aug 25, 2026, the average yearly pay for hotel operations manager in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
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Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Hotel Operations Manager

Image Hotel Management

Antioch, TN

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Operations Manager (Will be required to cover shifts)
This is a working manager position.  We’re looking for a hands-on experienced and dynamic Hotel Operations Manager to lead and oversee the day-to-day operations of our hotel. As the Hotel Operations Manager, you will play a crucial role in ensuring the smooth and efficient functioning of various departments, providing exceptional guest experiences, and maintaining high standards of service.
The ideal candidate should have strong leadership skills, a strategic mindset, and a deep understanding of hotel management.ResponsibilitiesResponsibilities
  • Oversee and coordinate daily hotel operations to ensure a seamless guest experience
  • Develop and implement operational policies and procedures to enhance efficiency and service quality
  • Collaborate with department heads, including front desk and housekeeping to optimize workflows
  • Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed
  • Manage and optimize hotel budgets, controlling expenses and maximizing revenue
  • Train, motivate, and lead a diverse team to deliver exceptional service and uphold brand standards
  • Ensure compliance with all health and safety regulations, conducting regular inspections
  • Develop and maintain positive relationships with vendors, suppliers, and local businesses
  • Handle guest concerns and complaints with professionalism and a commitment to resolution
  • Stay informed about industry trends and best practices to drive continuous improvement
  • Cover front desk shifts regularly
  • Directly manage the housekeeping department and front office
  • Effectively and professionally communicates with departments and GM
  • Oversee maintenance department to ensure PM’s are completed correctly, assist to review work orders and determine outside needs
  • Conduct periodic walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight need for improvement areas
  • Informs management of hazardous situations, emergencies or threats to the safety and security of hotel guests, staff and assets
  • Improve profitability by increasing revenues, customer satisfaction and staff productivity.
  • Control budgets by planning and monitoring expenditures, prices, cash flow, and sales volumes; develop control procedures; monitor results.
  • Make decisions about the most appropriate methods and procedures for maintaining financial records based on internal controls, professional standards, and applicable regulations.
  • Planning the marketing, promotional activities and operational activities of the restaurant.
  • Oversee housekeeping operations in accordance with established guest service, quality and sustainability standards.
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Ensure Public space is clean and bathrooms/pool/fitness is stocked at all times for guest amenities
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.
  • Perform other duties as requested by management.
Requirements and Skills
  • Proven experience in hotel operations management, with a track record of successful leadership
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Proficiency in hotel management software and Microsoft Office applications
  • Demonstrated ability to drive revenue growth and optimize operational efficiency
  • Leadership and team management skills, fostering a positive and collaborative work environment
  • Knowledge of health and safety regulations and best practices
  • Flexibility to work irregular hours, weekends, and holidays as needed
  • Commitment to delivering exceptional guest experiences and maintaining high standards of service
  • Will be required to work nights, weekends and holidays
  • Will be required to work in a fast-paced environment
Benefits
  • Medical, Dental, and Vision Insurance for Full Time Staff
  • Life Insurance for Full Time Staff
  • 401(k) Retirement Plan
  • Paid Time Off
  • Employee discount

Required Skills
  • Organized with a sense of urgency
  • Competitive, self-motivated and a self-starter.
  • Leadership skills including problem solving and ability to multi-task
  • Attention to detail, good follow through, and communication skills
  • Previous hotel experience preferred
  • Previous restaurant experience preferred