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Hotel Operations Management Jobs (NOW HIRING)

Blast Off Bay

Hotel Operations Manager

Goddard, KS

$18 - $20/hr

Bachelors degree in Hospitality Management or related field preferred. * Minimum of 2 years of experience in hotel management or operations. * Strong leadership skills and ability to motivate a ...

Embassy Suites DFW

Hotel Operations Manager

Irving, TX

$50K - $65K/yr

We are seeking an experienced and motivated Hotel Operations Manager to oversee the day-to-day ... Oversee the profitable management of the hotel. * Coordinate marketing and advertising efforts to ...

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How much do hotel operations management jobs pay per year?

As of Jun 13, 2026, the average yearly pay for hotel operations management in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What does an operations manager do in a hotel industry?

An operations manager in the hotel industry oversees daily hotel functions, including guest services, staff management, and facility maintenance. They coordinate departments such as housekeeping, front desk, and food services to ensure smooth operations and high guest satisfaction, often using management software and requiring strong leadership skills.

What is the difference between Hotel Operations Management vs Front Desk Supervisor?

AspectHotel Operations ManagementFront Desk Supervisor
CredentialsHospitality management degree, certifications in hotel managementHigh school diploma, hospitality or customer service experience
Work EnvironmentOversees entire hotel operations, including departments like housekeeping, food service, and maintenanceManages front desk staff, guest check-ins/outs, and customer service
Employer & Industry UsageHotels, resorts, hospitality companiesHotels, motels, hospitality establishments
Common Search & ComparisonFocuses on overall hotel managementFocuses on guest services and front desk operations

Hotel Operations Management involves overseeing all hotel departments to ensure smooth functioning, while Front Desk Supervisor focuses specifically on guest services at the front desk. Both roles are essential in the hospitality industry but differ in scope and responsibilities.

What are some typical challenges faced in hotel operations management, and how can they be addressed?

Hotel operations managers often encounter challenges such as balancing guest satisfaction with operational efficiency, managing diverse staff teams, and responding quickly to unexpected issues like maintenance problems or high occupancy periods. Success in this role requires strong communication skills, adaptability, and the ability to prioritize tasks under pressure. Building a proactive team culture, implementing clear standard operating procedures, and maintaining open lines of communication with other departments can help address these challenges and ensure smooth daily operations.

What is hotel operations management?

Hotel operations management involves overseeing the day-to-day activities of a hotel to ensure smooth functioning and optimal guest satisfaction. This includes managing staff, coordinating departments such as housekeeping, front desk, and food services, handling budgets, and ensuring compliance with safety and quality standards. Hotel operations managers are responsible for maintaining high service levels, addressing guest concerns, and maximizing profitability. They play a critical role in creating a positive guest experience and ensuring the overall success of the hotel.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are typically general managers of luxury or large-scale hotels, with salaries often exceeding six figures annually. Executive positions such as regional or corporate directors also command high compensation, especially with extensive experience and advanced management skills.

What are the key skills and qualifications needed to thrive as a Hotel Operations Manager, and why are they important?

To thrive as a Hotel Operations Manager, you need a solid background in hospitality management, strong organizational skills, and often a degree in hospitality or business administration. Familiarity with property management systems (PMS), booking software, and compliance certifications such as ServSafe are typically required. Exceptional leadership, problem-solving abilities, and effective communication help you manage staff and ensure guest satisfaction. These skills are crucial for maintaining operational efficiency, delivering excellent guest experiences, and driving the hotel's overall success.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities such as front desk services, housekeeping, maintenance, and food and beverage operations to ensure smooth functioning and guest satisfaction. It requires strong organizational skills, attention to detail, and knowledge of hospitality standards and tools like property management systems.

What is the minimum salary of an operations manager?

The minimum salary for a hotel operations manager varies by location and experience but typically starts around $40,000 to $50,000 annually. Entry-level positions or those in smaller hotels may offer lower starting salaries, while experienced managers in larger properties can earn significantly more. Certifications in hospitality management and strong leadership skills can influence salary levels.
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Hotel Operations Management jobs near you
Hotel Operations Manager

Hotel Operations Manager

Broadwell Hospitality Group

Oswego, NY • On-site

$20 - $25/hr

Full-time

Posted 10 days ago

Job description

Hotel Operations Manager
Location: Oswego County, NY
Compensation: $20.00 - $25.00 per hour, depending on experience
Schedule: Full-Time. Nights and weekends will be required as business needs dictate.
About the Opportunity
We are seeking a motivated and service-focused Hotel Operations Manager to join our leadership team. This position plays a critical role in the day-to-day operation of a full-service hotel, helping to ensure exceptional guest experiences, strong financial performance, and effective coordination between departments.
The ideal candidate is highly organized, guest-focused, and capable of balancing operational leadership with administrative responsibilities. This position offers an excellent opportunity for an individual looking to grow their career within a dynamic hospitality organization.
Key Responsibilities
  • Oversee daily hotel operations, including Front Office, Housekeeping, Guest Services, and other operational departments.
  • Ensure outstanding guest service and timely resolution of guest concerns.
  • Lead, coach, and support department supervisors and team members.
  • Collaborate closely with the Maintenance Department to identify, communicate, and follow up on property needs and guest-impacting issues.
  • Conduct regular property inspections to ensure cleanliness, presentation, safety, and operational standards are maintained.
  • Assist with recruiting, onboarding, training, scheduling, and performance management.
  • Coordinate and manage group bookings, rooming lists, group arrivals, and event-related accommodations.
  • Serve as a liaison between Sales, Operations, and Group Clients to ensure successful execution of group business.
  • Manage Accounts Receivable processes, including invoicing, billing follow-up, and collection efforts.
  • Assist with Accounts Payable functions, invoice processing, coding, and vendor communication.
  • Review daily reports, occupancy forecasts, guest feedback, and operational metrics.
  • Monitor labor costs and departmental productivity.
  • Ensure compliance with company policies, brand standards, and safety regulations.
  • Participate in manager-on-duty coverage as required.
Qualifications
  • Minimum of 2 years of hotel supervisory or management experience.
  • Strong understanding of hotel operations and guest service standards.
  • Experience with group reservations, room blocks, and guest relations preferred.
  • Familiarity with Accounts Receivable and Accounts Payable processes preferred.
  • Strong organizational, communication, and problem-solving skills.
  • Proficiency with hotel property management systems and Microsoft Office.
  • Ability to work independently while managing multiple priorities.
What We're Looking For
  • A positive, professional attitude.
  • Strong attention to detail and follow-through.
  • Excellent leadership and interpersonal skills.
  • Ability to thrive in a fast-paced hospitality environment.
  • A commitment to delivering exceptional guest experiences.
  • Desire to grow professionally within the hospitality industry.

If you are passionate about hospitality, enjoy working with people, and are looking for an opportunity to make an impact while advancing your career, we encourage you to apply.

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