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Hotel Operations Manager Jobs in New York (NOW HIRING)

Rebel Hotel Company

Operations Manager

Manhattan, NY

$73K - $75K/yr

Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest ...

Hotel Eatontown LLC

Operations Manager

Eatontown, NJ · On-site

$45K - $55K/yr

If you are a strong leader with hotel experience who thrives in a fast-paced environment, we'd love ... The Operations Manager is responsible for supporting the General Manager in all aspects of hotel ...

HEI Hotels and Resorts

Operations Manager

Manhattan, NY · On-site

About Us HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to ... No Overview The Operations Manager is responsible for supporting the daily operation of the hotel ...

Heihotels

Operations Manager

New York, NY · On-site

About Us HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to ... No Overview The Operations Manager is responsible for supporting the daily operation of the hotel ...

Marriott

Hotel Manager

Clifton, NJ

We are looking for an experienced Hotel Manager to lead the daily operation of the hotel and contribute to the continued success of the resort. The role: The Hotel Manager is responsible for ...

Rebel Hotel Company

Operations Manager

Manhattan, NY

Ensure guest satisfaction and the efficient operation of the hotel by supervising the back of the ... Exempt managers and supervisors must customarily and regularly direct the work of at least three ...

Kimpton Hotel Theta

Operations Manager

Manhattan, NY · On-site

$70K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... City Overview The Operations Manager is responsible for planning and directing operations to ...

Kimpton Hotel Theta

Operations Manager

Manhattan, NY · On-site

Compensation TypeYearlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... City Overview The Operations Manager is responsible for planning and directing operations to ...

Princess Cruises

Hotel General Manager

New York, NY · On-site

Hotel General Manager Department: Guest Svc Employment Type: Fixed Term Contract Location: GLOBAL ... Directs the day-to-day operational efficiency of all areas within the Hotel department in ...

Princess Cruises

Hotel General Manager

New York, NY · On-site

Directs the day-to-day operational efficiency of all areas within the Hotel department in ... Constantly oversees the activities, assignments, and projects of shipboard Senior Hotel Management.

Highgate Hotels

Operations Manager

Manhattan, NY

The Michelangelo Hotel offers 179 rooms including 52 suites that are among the largest in NYC, a notable rarity among high-end boutique hotels. The Operations Manager is responsible for planning and ...

Highgate Hotels

Operations Manager

Manhattan, NY

The Michelangelo Hotel offers 179 rooms including 52 suites that are among the largest in NYC, a notable rarity among high-end boutique hotels. The Operations Manager is responsible for planning and ...

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Hotel Operations Manager information

See New York salary details

$32.8K

$60.2K

$101.7K

How much do hotel operations manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for hotel operations manager in New York is $60,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $69,500.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs

What are the most commonly searched types of Hotel Operations jobs in New York?

The most popular types of Hotel Operations jobs in New York are:

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For Hotel Operations Manager jobs in New York, the most frequently searched job titles are:

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Cities in New York with the most Hotel Operations Manager job openings:

Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $60,219 per year, or $29 per hour.

Operations Manager

Rebel Hotel Company

Manhattan, NY

$73K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Job Title: Operations Manager

Location: New York Manhattan Hotel (NYMA) & Hotel at Fifth Avenue - New York, NY

Reports To: Director of Operations

FLSA Status: Exempt

Work Type: On-Site, In-Person Position

Employment Type: Full-Time

Company: Rebel Hotel Company

About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started.

Position Summary: The Operations Manager oversees the daily operation of the hotel while supporting exceptional guest experiences, operational excellence, and financial performance. This hands-on leadership role partners with department leaders across hotel operations to ensure efficient service delivery, team engagement, and compliance with company and brand standards. The Operations Manager serves as Manager on Duty (MOD) as scheduled and plays a key role in driving guest satisfaction, operational consistency, and associate development. Previous supervisory experience in a unionized hotel is required.

Key Responsibilities:

Leadership Responsibilities

  • Support the daily operation of the hotel, ensuring exceptional guest service and operational excellence.
  • Lead, coach, and develop supervisors and employees while fostering a culture of accountability and teamwork.
  • Oversee Front Office, Housekeeping, Engineering, Security, and other operational departments as assigned.
  • Serve as Manager on Duty (MOD), resolving guest and operational issues promptly and professionally.
  • Promote a visible, hands-on leadership style while maintaining strong communication across departments.
  • Support recruiting, onboarding, training, and employee engagement initiatives.

Administrative Responsibilities

  • Assist in achieving operational, financial, and guest satisfaction goals through labor management and expense control.
  • Monitor operational performance and implement improvements to drive efficiency and service quality.
  • Ensure compliance with company policies, brand standards, union agreements, and all applicable regulations.
  • Partner with department leaders to maintain property standards, preventive maintenance, and safety programs.
  • Support budgeting, reporting, operational meetings, and completion of required corporate training.

Required Skills, Experience and Knowledge:

  • Minimum of 3 years of progressive hotel operations leadership experience.
  • Previous supervisory experience in a unionized hotel is required.
  • Strong knowledge of Front Office, Housekeeping, Engineering, and hotel operations.
  • Proven leadership, communication, coaching, and problem-solving skills.
  • Experience managing labor costs, operational performance, and guest satisfaction.
  • Proficient in Microsoft Office and hotel property management systems.
  • Bachelor's degree in Hospitality Management or related field preferred, or equivalent experience.

What We Offer:

  • Competitive base salary
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Career advancement opportunities within a rapidly growing company
  • A chance to be part of the Rebel movement redefining hospitality leadership

Salary Range: $73,000 - $75,000 annually

At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.

Apply