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Hotel Operations Manager Jobs in Rochester, NY (NOW HIRING)

Operations Manager

Hilton, NY · On-site

$87K - $135K/yr

The Operations Manager supports the General Manager in overseeing daily hotel operations, ensuring exceptional guest service, operational efficiency, staff performance, and compliance with brand and ...

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

Retail Operations Manager

Geneseo, NY · On-site

  • Medical

  • Retirement

  • PTO

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Retail Operations Manager

Geneseo, NY · On-site

$20.46 - $40.06/hr

  • Medical

  • Retirement

  • PTO

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Retail Operations Manager

Geneseo, NY · On-site

$20.46 - $40.06/hr

  • Medical

  • Retirement

  • PTO

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Retail Operations Manager

Geneseo, NY · On-site

$20.46 - $40.06/hr

  • Medical

  • Retirement

  • PTO

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

Retail Operations Manager

Geneseo, NY · On-site

  • Medical

  • Retirement

  • PTO

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

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Showing results 1-20

Hotel Operations Manager information

See Rochester, NY salary details

$29.6K

$54.3K

$91.8K

How much do hotel operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for hotel operations manager in Rochester, NY is $54,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $62,700.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What are popular job titles related to Hotel Operations Manager jobs in Rochester, NY?

For Hotel Operations Manager jobs in Rochester, NY, the most frequently searched job titles are:

What cities near Rochester, NY are hiring for Hotel Operations Manager jobs?

Cities near Rochester, NY with the most Hotel Operations Manager job openings:

Infographic showing various Hotel Operations Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,310 per year, or $26.1 per hour.

Hotel Operations Manager - Housekeeping

DelMonte Hotel Group

Rochester, NY • On-site

$63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

Do you want to be part of a growing company with the ability to make a difference? Consider joining DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across five states, including New York, Ohio, Pennsylvania, Rhode Island, and Tennessee.
We are currently seeking experienced and driven candidates just like you to serve as an Operations Manager - Housekeeping for the AC Element Hotel by Marriott Rochester, NY at City Gate!
The main objective of the Operations Manager - Housekeeping is to assist in managing the daily operations of the Housekeeping and Laundry departments, ensuring clean, orderly, and attractive guest rooms and public spaces throughout the hotel. This position plays an important role in leading and developing associates, maintaining high standards of cleanliness, responding to guest concerns, and supporting the overall success of the hotel.
Successful candidates will combine strong operational leadership with exceptional attention to detail and a friendly, welcoming, and energetic personality. The ideal candidate will be a hands-on leader who is comfortable working alongside the team, inspecting rooms and public areas, addressing guest needs, developing associates, and ensuring our cleanliness and service standards are consistently achieved. Strong time management, communication, problem-solving, and leadership skills are essential for success in this role.
Benefits
As an Operations Manager - Housekeeping with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and brings out the best in you each and every day. It's the kind of company where many of our associates come for a job but stay for a career-the kind of place where your strengths will be appreciated and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with an excellent compensation package.
  • Compensation $63,000 and up based on experience, plus bonus potential
  • Comprehensive benefits package including health, dental, vision, life insurance, and 401(k)
  • Paid Time Off
  • Hotel room discounts at our locations around the globe
  • Discounts on food and beverages
  • Professional development and advancement opportunities

If you are quality-oriented, driven to succeed, and passionate about creating an exceptional guest experience through outstanding cleanliness and service, consider applying today and joining the team at the AC Element Hotel by Marriott Rochester, NY at City Gate!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.