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Hotel General Manager Jobs in Rochester, NY (NOW HIRING)

GF Hotels and Resorts

Hotel General Manager

Rochester, NY · On-site

$120K - $150K/yr

GF Hotels & Resorts is hiring a General Manager for the Marriott Rochester Airport. Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case ...

Stonebridge Companies

Assistant General Manager

Hilton, NY · On-site

$58K - $60K/yr

The Assistant General Manager supports the General Manager in overseeing the hotel's operations, with a focus on front-of-house and housekeeping functions. This role is responsible for managing daily ...

Stonebridge Companies

Assistant General Manager

Hilton, NY · On-site

$58K - $60K/yr

The Assistant General Manager supports the General Manager in overseeing the hotel's operations, with a focus on front-of-house and housekeeping functions. This role is responsible for managing daily ...

McDonald's

General Manager

Rochester, NY · On-site

$55K/yr

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These ...

McDonald's

General Manager

Farmington, NY · On-site

$55K/yr

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These ...

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Hotel General Manager information

See Rochester, NY salary details

$40K

$86.2K

$163.9K

How much do hotel general manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for hotel general manager in Rochester, NY is $86,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $97,200.00 per year, depending on experience, location, and employer.

What does a hotel general manager do?

As a hotel general manager, you ensure that the guests in the hotel are safe, comfortable, and satisfied during their stay. Hotel general managers are responsible for the management of the hotel staff, including cleaning personnel, desk agents, security, and food service employees. You will inspect the property and address any specific needs with the department heads, as well as overseeing budgeting, payroll, purchasing, and operations.

What does a hotel general manager do?

A Hotel General Manager oversees the daily operations of a hotel, ensuring that all departments—from front desk and housekeeping to food services and maintenance—run smoothly. They are responsible for managing staff, maintaining high guest satisfaction, setting budgets, and implementing policies to maximize profitability. Additionally, Hotel General Managers handle guest concerns, ensure compliance with health and safety regulations, and often play a key role in marketing and sales strategies. Their leadership is crucial for the hotel's reputation and financial success.

What are the key skills and qualifications needed to thrive as a hotel general manager, and why are they important?

To thrive as a Hotel General Manager, you need strong leadership, financial management, and hospitality operations expertise, typically supported by a degree in hospitality management or business. Familiarity with property management systems (PMS), revenue management tools, and certifications like CHA (Certified Hotel Administrator) are commonly required. Exceptional interpersonal skills, problem-solving abilities, and effective communication help build strong teams and deliver outstanding guest experiences. These skills are vital for ensuring smooth operations, maximizing profitability, and maintaining high guest satisfaction in a competitive hospitality environment.

What are some common challenges hotel general managers face when leading diverse teams?

Hotel General Managers often oversee teams with staff from varied cultural and professional backgrounds, which can create challenges in communication, conflict resolution, and maintaining consistent service standards. Navigating these differences requires strong interpersonal skills and adaptability, as well as implementing effective training and clear policies. Successful GMs foster an inclusive environment where all team members feel valued and motivated, leading to better guest experiences and smoother operations.

What is the difference between Hotel General Manager vs Hotel Operations Manager?

AspectHotel General ManagerHotel Operations Manager
CredentialsExperience in hotel management, often a degree in hospitality or related fieldExperience in hotel operations, hospitality management, or related certifications
Work EnvironmentOversees entire hotel, including staff, guest services, and financial performanceFocuses on daily operations, staff management, and service quality within specific departments
Employer & Industry UsageCommonly employed in hotels, resorts, and large hospitality establishments

The Hotel General Manager is responsible for the overall success of the hotel, including strategic planning and financial oversight. The Hotel Operations Manager concentrates on managing daily operations and ensuring service standards. While both roles require hospitality experience, the General Manager has broader responsibilities overseeing the entire property.

More about Hotel General Manager jobs

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What job categories do people searching Hotel General Manager jobs in Rochester, NY look for?

The top searched job categories for Hotel General Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Hotel General Manager jobs?

Cities near Rochester, NY with the most Hotel General Manager job openings:

Hotel General Manager jobs near you
Infographic showing various Hotel General Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $86,152 per year, or $41.4 per hour.

Assistant Hotel General Manager

Rochester, NY • On-site

DelMonte Hotel Group
Traveler Accommodation • 501 - 1,000 employees
Learn more about DelMonte Hotel Groupexternal

$70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Do you want to be part of a growing company with the ability to make a difference? Consider joining DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across five states, including New York, Ohio, Pennsylvania, Rhode Island, and Tennessee.
We are currently seeking experienced and driven candidates just like you to serve as an Assistant Hotel General Manager for the AC Element Hotel by Marriott Rochester, NY at City Gate!
The main objective of the Assistant Hotel General Manager is to assist in managing the overall operations of this dual-branded hotel, helping to ensure an efficient, successful, and profitable operation while delivering an exceptional experience for our guests and associates.
Successful candidates will combine meticulous professionalism with a friendly, welcoming, and energetic personality. The ideal candidate will be a strong operational leader who thrives in a fast-paced hospitality environment and utilizes excellent time management, communication, and leadership skills.
Benefits
As an Assistant Hotel General Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and brings out the best in you each and every day. It's the kind of company where many of our associates come for a job but stay for a career-the kind of place where your strengths will be appreciated and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with an excellent compensation package, including:
  • Compensation: $70,000 and up based on experience plus bonus potential
  • Comprehensive benefits package including health, dental, vision, life insurance, and 401(k)
  • Paid Time Off
  • Hotel room discounts at locations around the globe
  • Discounts on food and beverages
  • Professional development and advancement opportunities

If you are quality-oriented, driven to succeed, and enjoy sharing your knowledge and expertise with others, consider applying today and joining the team at the AC Element Hotel by Marriott Rochester, NY at City Gate!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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