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Hotel General Manager Jobs in Rochester, NY (NOW HIRING)

McDonald's

General Manager

Rochester, NY · On-site

$55K/yr

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These ...

McDonald's

General Manager

Farmington, NY · On-site

$55K/yr

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These ...

McDonald's

General Manager

Fairport, NY · On-site

$55K/yr

The General Manager is responsible for running a profitable restaurant and for making sure the restaurant meets McDonald's critical customer standards of Quality, Service, and Cleanliness. These ...

Oakfield Hospitality LLC

Hotel Manager

Batavia, NY

As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel ...

Oakfield Hospitality LLC

Hotel Manager

Batavia, NY

As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel ...

FleetGenius, LLC

General Manager

Rochester, NY · On-site

$100K - $120K/yr

General Manager Job Type: Full-Time Pay: WEEKLY PAY Payrate: $100k -$120k D.O.E General Manager Job Summary We are seeking a hands-on, onsite, General Manager to lead our location and take full ...

FleetGenius

General Manager

Rochester, NY · On-site

$100K - $120K/yr

General Manager Job Type: Full-Time Pay: WEEKLY PAY Payrate: $100k -$120k D.O.E General Manager Job Summary We are seeking a hands-on, onsite, General Manager to lead our location and take full ...

Wendy's

General Manager

Spencerport, NY · On-site

Why Wendy's General Managers are the leader of the restaurant management team. General Managers provide direction, training and the expertise required to ensure the customer's expectations are ...

McDonald's

General Manager

Brockport, NY · On-site

General Manager Pay Range : 55k - 65k plus Bonus Location: Rochester, NY and surrounding areas Company: McDonald's Franchise Owner About Us: We are a passionate and customer-focused McDonald's ...

Wendy's

General Manager

Macedon, NY · On-site

Why Wendy's General Managers are the leader of the restaurant management team. General Managers provide direction, training and the expertise required to ensure the customer's expectations are ...

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All JobsHotel General JobsHotel General Manager JobsHotel General Manager Jobs in Rochester, NY

Hotel General Manager information

See Rochester, NY salary details

$40K

$86.2K

$163.9K

How much do hotel general manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for hotel general manager in Rochester, NY is $86,152.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,200.00 and $97,200.00 per year, depending on experience, location, and employer.

What does a hotel general manager do?

As a hotel general manager, you ensure that the guests in the hotel are safe, comfortable, and satisfied during their stay. Hotel general managers are responsible for the management of the hotel staff, including cleaning personnel, desk agents, security, and food service employees. You will inspect the property and address any specific needs with the department heads, as well as overseeing budgeting, payroll, purchasing, and operations.

Is a hotel general manager a stressful job?

A hotel general manager role is often considered stressful due to the need to oversee daily operations, handle guest complaints, manage staff, and meet financial targets. The position requires strong leadership, problem-solving skills, and the ability to work long or irregular hours, especially during peak seasons or emergencies.

What does a hotel general manager do?

A Hotel General Manager oversees the daily operations of a hotel, ensuring that all departments—from front desk and housekeeping to food services and maintenance—run smoothly. They are responsible for managing staff, maintaining high guest satisfaction, setting budgets, and implementing policies to maximize profitability. Additionally, Hotel General Managers handle guest concerns, ensure compliance with health and safety regulations, and often play a key role in marketing and sales strategies. Their leadership is crucial for the hotel's reputation and financial success.

What are the key skills and qualifications needed to thrive as a hotel general manager, and why are they important?

To thrive as a Hotel General Manager, you need strong leadership, financial management, and hospitality operations expertise, typically supported by a degree in hospitality management or business. Familiarity with property management systems (PMS), revenue management tools, and certifications like CHA (Certified Hotel Administrator) are commonly required. Exceptional interpersonal skills, problem-solving abilities, and effective communication help build strong teams and deliver outstanding guest experiences. These skills are vital for ensuring smooth operations, maximizing profitability, and maintaining high guest satisfaction in a competitive hospitality environment.

What are some common challenges hotel general managers face when leading diverse teams?

Hotel General Managers often oversee teams with staff from varied cultural and professional backgrounds, which can create challenges in communication, conflict resolution, and maintaining consistent service standards. Navigating these differences requires strong interpersonal skills and adaptability, as well as implementing effective training and clear policies. Successful GMs foster an inclusive environment where all team members feel valued and motivated, leading to better guest experiences and smoother operations.

What is the difference between Hotel General Manager vs Hotel Operations Manager?

AspectHotel General ManagerHotel Operations Manager
CredentialsExperience in hotel management, often a degree in hospitality or related fieldExperience in hotel operations, hospitality management, or related certifications
Work EnvironmentOversees entire hotel, including staff, guest services, and financial performanceFocuses on daily operations, staff management, and service quality within specific departments
Employer & Industry UsageCommonly employed in hotels, resorts, and large hospitality establishments

The Hotel General Manager is responsible for the overall success of the hotel, including strategic planning and financial oversight. The Hotel Operations Manager concentrates on managing daily operations and ensuring service standards. While both roles require hospitality experience, the General Manager has broader responsibilities overseeing the entire property.

More about Hotel General Manager jobs
What are popular job titles related to Hotel General Manager jobs in Rochester, NY? For Hotel General Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Hotel General Manager jobs in Rochester, NY look for? The top searched job categories for Hotel General Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Hotel General Manager jobs? Cities near Rochester, NY with the most Hotel General Manager job openings:
Hotel General Manager jobs near you
Infographic showing various Hotel General Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $86,152 per year, or $41.4 per hour.

Hotel General Manager

Indus Hospitality Group, Inc

Rochester, NY

Other

Re-posted 17 days ago

Job description

Summary

The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation.


Essential Duties and Responsibilities

  • Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures.
  • Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported.
  • Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates.
  • Actively promote the hotel and company.
  • Assist with the development of sales strategies and action plans. 
  • Develop and maintain positive business relationships with all guests, vendors and other external partners.
  • Conduct regular physical property inspections to ensure all standards of excellence are being met.
  • Answer inquiries pertaining to hotel policies and services.
  • Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations.
  • Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals.
  • Facilitate and maintain on-going communication and collaboration with all associates.
  • Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions.
  • Maintain up to date records and files.
  • Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
  • Ensure the cleanliness of all areas of the hotel.
  • Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.


Qualifications                          

  • Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience.
  • Physical Demands
  • The associate must be able to lift and/or move up to 25 pounds. 


Work Environment                          

While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public.


Why Join Indus Hospitality Group?

At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.

We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!