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Hotel Operation Manager Jobs in Rochester, NY (NOW HIRING)

Oakfield Hospitality LLC

Be Seen First

Hotel Manager

Batavia, NY

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

Oakfield Hospitality LLC

Be Seen First

Hotel Manager

Batavia, NY · On-site

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

Oxford Hospitality LLC

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Hotel General Manager

Batavia, NY · On-site

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent ...

Highgate Hotels L.P.

Operations Manager

Hilton, NY · On-site

$70 - $110/hr

Responsibilities * Assist the Director and Assistant Director of Front Office with managing the Front Office operation; in addition to providing support to other departments in the hotel (F&B ...

DelMonte Hotel Group

Hotel Housekeeper

Rochester, NY · On-site

$16 - $16.25/hr

... management. • Inspect room for maintenance needs and check all fixtures, equipment and room ... operation, settings and maintenance. Report deficiencies. • Clean lobby, lounge, rest rooms ...

DelMonte Hotel Group

Hotel Housekeeper

Webster, NY · On-site

$16 - $16.25/hr

... management. • Inspect room for maintenance needs and check all fixtures, equipment and room ... operation, settings and maintenance. Report deficiencies. • Clean lobby, lounge, rest rooms ...

DelMonte Hotel Group

Hotel Front Desk Clerk

Rochester, NY · On-site

$16 - $16.25/hr

... operation, settings and maintenance. Report deficiencies. • Schedule shuttle runs for guests ... management and prioritization skills • Exceptional customer service skills • Ability to multi ...

DelMonte Hotel Group

Hotel Front Desk Clerk

Rochester, NY · On-site

$16 - $16.25/hr

... operation, settings and maintenance. Report deficiencies. • Schedule shuttle runs for guests ... management and prioritization skills • Exceptional customer service skills • Ability to multi ...

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All JobsHotel Operation JobsHotel Operation Manager JobsHotel Operation Manager Jobs in Rochester, NY

Hotel Operation Manager information

See Rochester, NY salary details

$29.6K

$54.3K

$91.8K

How much do hotel operation manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for hotel operation manager in Rochester, NY is $54,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $62,700.00 per year, depending on experience, location, and employer.

What does a hotel operation manager do?

A Hotel Operation Manager oversees the daily functions of a hotel to ensure smooth and efficient operations. Their responsibilities typically include managing staff, ensuring guest satisfaction, handling budgets, coordinating departments such as housekeeping, front desk, and maintenance, and implementing hotel policies and standards. They play a key role in maintaining high service quality, addressing guest issues, and optimizing hotel profitability. Ultimately, they ensure the hotel runs efficiently while providing an excellent guest experience.

What are the key skills and qualifications needed to thrive as a hotel operation manager, and why are they important?

To thrive as a Hotel Operation Manager, you need a solid background in hospitality management, business administration, and proven experience overseeing hotel operations. Familiarity with property management systems (PMS), booking software, and certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help foster a positive work environment and guest satisfaction. These competencies are crucial for ensuring efficient hotel operations, high service standards, and profitability in a competitive industry.

What are some common challenges faced by hotel operation managers, and how are they typically addressed?

Hotel Operation Managers often face challenges such as ensuring consistent service quality across departments, managing high occupancy periods, and addressing guest concerns promptly. To overcome these, they implement standardized operating procedures, invest in staff training, and maintain clear communication channels with their team. Additionally, they regularly review guest feedback and collaborate closely with housekeeping, front desk, and food & beverage teams to proactively resolve issues and enhance guest satisfaction.

What are popular job titles related to Hotel Operation Manager jobs in Rochester, NY?

For Hotel Operation Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Hotel Operation Manager jobs in Rochester, NY look for?

The top searched job categories for Hotel Operation Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Hotel Operation Manager jobs?

Cities near Rochester, NY with the most Hotel Operation Manager job openings:

Hotel Operation Manager jobs near you
Infographic showing various Hotel Operation Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 81% Full Time, 15% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $54,310 per year, or $26.1 per hour.

Hotel Operations Manager - Front Office

DelMonte Hotel Group

Rochester, NY • On-site

$63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Do you want to be part of a growing company with the ability to make a difference? Consider joining DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY. As an industry leader, DelMonte Hotel Group develops, owns, and operates award-winning properties across five states, including New York, Ohio, Pennsylvania, Rhode Island, and Tennessee.
We are currently seeking experienced and driven candidates just like you to serve as an Operations Manager - Front Office for the AC Element Hotel by Marriott Rochester, NY at City Gate!
The main objective of the Operations Manager - Front Office is to oversee and support the hotel's Front Office and Food & Beverage operations while ensuring exceptional guest service, efficient daily operations, and adherence to hotel and brand standards. This position plays an important role in leading and developing associates, monitoring guest satisfaction, and supporting the overall success of the hotel.
Successful candidates will combine strong operational leadership with a friendly, welcoming, and energetic personality. The ideal candidate will be a hands-on leader who is comfortable working alongside the team, addressing guest needs, developing associates, and creating an environment focused on exceptional service. Strong time management, communication, problem-solving, and leadership skills are essential for success in this role.
Benefits
As an Operations Manager - Front Office with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and brings out the best in you each and every day. It's the kind of company where many of our associates come for a job but stay for a career-the kind of place where your strengths will be appreciated and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with an excellent compensation package.
  • Compensation $63,000 and up based on experience plus bonus potential
  • Comprehensive benefits package including health, dental, vision, life insurance, and 401(k)
  • Paid Time Off
  • Hotel room discounts at our locations around the globe
  • Discounts on food and beverages
  • Professional development and advancement opportunities

If you are quality-oriented, driven to succeed, and enjoy sharing your knowledge and expertise with others, consider applying today and joining the team at the AC Element Hotel by Marriott Rochester, NY at City Gate!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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