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Hotel Operation Manager Jobs in Rochester, NY (NOW HIRING)

PetSmart

Retail Operations Manager

Geneseo, NY

... hotel cleaning, salon cleaning, etc.) * Validates completion of assigned operational messages and ... Manages expenses such as labor and supplies, as well as any other relevant store metrics.

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Hotel Operation Manager information

See Rochester, NY salary details

$29.6K

$54.3K

$91.8K

How much do hotel operation manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for hotel operation manager in Rochester, NY is $54,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $62,700.00 per year, depending on experience, location, and employer.

What does a hotel operation manager do?

A Hotel Operation Manager oversees the daily functions of a hotel to ensure smooth and efficient operations. Their responsibilities typically include managing staff, ensuring guest satisfaction, handling budgets, coordinating departments such as housekeeping, front desk, and maintenance, and implementing hotel policies and standards. They play a key role in maintaining high service quality, addressing guest issues, and optimizing hotel profitability. Ultimately, they ensure the hotel runs efficiently while providing an excellent guest experience.

What are the key skills and qualifications needed to thrive as a hotel operation manager, and why are they important?

To thrive as a Hotel Operation Manager, you need a solid background in hospitality management, business administration, and proven experience overseeing hotel operations. Familiarity with property management systems (PMS), booking software, and certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help foster a positive work environment and guest satisfaction. These competencies are crucial for ensuring efficient hotel operations, high service standards, and profitability in a competitive industry.

What are some common challenges faced by hotel operation managers, and how are they typically addressed?

Hotel Operation Managers often face challenges such as ensuring consistent service quality across departments, managing high occupancy periods, and addressing guest concerns promptly. To overcome these, they implement standardized operating procedures, invest in staff training, and maintain clear communication channels with their team. Additionally, they regularly review guest feedback and collaborate closely with housekeeping, front desk, and food & beverage teams to proactively resolve issues and enhance guest satisfaction.

What are popular job titles related to Hotel Operation Manager jobs in Rochester, NY?

For Hotel Operation Manager jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Hotel Operation Manager jobs in Rochester, NY look for?

The top searched job categories for Hotel Operation Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Hotel Operation Manager jobs?

Cities near Rochester, NY with the most Hotel Operation Manager job openings:

Hotel Operation Manager jobs near you
Infographic showing various Hotel Operation Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,310 per year, or $26.1 per hour.

Hotel Housekeeper

Indus Hospitality Group, Inc

Rochester, NY • On-site

$13.50 - $17.75/hr

Other

Re-posted 13 days ago

Job description

Summary

The Hotel Housekeeper is responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and public areas to ensure a comfortable and welcoming environment for all guests. This role includes making beds, replenishing linens and amenities, cleaning bathrooms, vacuuming, dusting, and reporting any maintenance issues. The Housekeeper follows hotel standards and safety protocols to deliver high-quality service and contribute to a positive guest experience.


Essential Duties and Responsibilities

  • Maintain a clean and organized supply cart.
  • Sort, count, fold, mark, or carry linens.
  • Change linen and make beds.
  • Sweep, scrub, and mop floors.
  • Dust furniture and fixtures.
  • Wash walls, ceiling, woodwork, windows, door panels, and sills.
  • Clean and sanitize bathrooms.
  • Empty wastebaskets and transport trash and waste to disposal area.
  • Vacuum carpets, upholstered furniture, and draperies.
  • Move furniture, hang and remove drapes, and roll carpets as needed.
  • Replenish guest room supplies, i.e. bathroom amenities and writing supplies.
  • Ensure beds are made to standard with fresh clean linens
  • Ensure bath terry is clean and stain free
  • Ensure lost and found articles are tagged and turned into management.
  • Inspect room for maintenance needs and check all fixtures, equipment and room conditions (television, radio, lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
  • Clean lobby, lounge, rest rooms, corridors, elevators, and stairways as assigned.
  • Replace light bulbs as needed.
  • Deep clean all assigned guest rooms and replenish guest amenities and supplies as needed.


Qualifications                      

  • Up to one month related experience or training; Less than high school education; or equivalent combination of education and experience. 
  • Minimum 18 years of age.


Physical Demands

  • The associate must be able to lift and/or move up to 50 pounds. 


Work Environment

While performing the duties of this Job, the associate is regularly exposed to chemicals, dust and odors, fumes or particles. The associate works in an environment open to the general public. The noise level in the work environment is usually moderate.


Why Join Indus Hospitality Group?


At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.


We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.

Come grow with us at Indus Hospitality Group!