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Hotel Operation Manager Jobs (NOW HIRING)

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

... operational performance. * Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements. * Manage hotel budgets, controlling expenses while maximizing ...

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

... operational performance. * Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements. * Manage hotel budgets, controlling expenses while maximizing ...

The Ghoman Group

Operation Manager

Indianapolis, IN

$60K - $80K/yr

Hotel Operations Manager Company: Ghoman Group Property: Indianapolis Inn Location: 5855 Rockville Rd, Indianapolis, IN 46224 Job Type: Full-Time Salary: $60,000 - $80,000 per year (Based on ...

Sonesta International Hotels

$50K - $60K/yr

The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and ... Summary The Rooms Operation Manager is responsible for the day-to-day operations of the Front Desk ...

AC By Marriott

Hotel Operations Manager

Ridgeland, MS · On-site

You will fill in where and when needed, in positions throughout the hotel operation. * Ensure proper documentation and reporting of guest and associate incidents or accidents. * Operations Manager ...

Ramkota Hotel

Hotel Management

Casper, WY

We are seeking a dynamic and proactive Hotel Operations Manager to lead and optimize daily business activities. This role offers an exciting opportunity to oversee daily operations, manage a team ...

Ismira Recruitment & Crewing Agency

NY

As Hotel Manager , you make sure that all hotel services on the ship run smoothly and guests are ... Responsibility for the entire hotel operation on board and guarantee fullest guest satisfaction and ...

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How much do hotel operation manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for hotel operation manager in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Hotel Operation Managers, and how are they typically addressed?

Hotel Operation Managers often face challenges such as ensuring consistent service quality across departments, managing high occupancy periods, and addressing guest concerns promptly. To overcome these, they implement standardized operating procedures, invest in staff training, and maintain clear communication channels with their team. Additionally, they regularly review guest feedback and collaborate closely with housekeeping, front desk, and food & beverage teams to proactively resolve issues and enhance guest satisfaction.

What does a Hotel Operation Manager do?

A Hotel Operation Manager oversees the daily functions of a hotel to ensure smooth and efficient operations. Their responsibilities typically include managing staff, ensuring guest satisfaction, handling budgets, coordinating departments such as housekeeping, front desk, and maintenance, and implementing hotel policies and standards. They play a key role in maintaining high service quality, addressing guest issues, and optimizing hotel profitability. Ultimately, they ensure the hotel runs efficiently while providing an excellent guest experience.

What are the key skills and qualifications needed to thrive as a Hotel Operation Manager, and why are they important?

To thrive as a Hotel Operation Manager, you need a solid background in hospitality management, business administration, and proven experience overseeing hotel operations. Familiarity with property management systems (PMS), booking software, and certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help foster a positive work environment and guest satisfaction. These competencies are crucial for ensuring efficient hotel operations, high service standards, and profitability in a competitive industry.
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What cities are hiring for Hotel Operation Manager jobs? Cities with the most Hotel Operation Manager job openings:
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Hotel Operation Manager jobs near you
Infographic showing various Hotel Operation Manager job openings in the United States as of June 2026, with employment types broken down into 55% Full Time, 36% Part Time, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Hotel Operation Manager

Hampton Inn Alcoa

Alcoa, TN • On-site

Full-time

Posted 22 days ago

Job description

Objectives of the Role:

  • Maintain consistent communication with managers, staff, and vendors to ensure smooth and efficient operations.
  • Develop, implement, and maintain quality assurance protocols to uphold high service standards.
  • Enhance internal capacity by improving existing processes and procedures to increase efficiency.
  • Ensure operational activities are completed on time and within budget.
  • Track staffing needs and manage hiring processes to ensure appropriate staffing levels.
  • Oversee the accounts payable and receivable departments to ensure timely and accurate financial reporting.

Key Responsibilities:

  • Oversee and coordinate the daily operations of the hotel, ensuring a seamless and memorable guest experience.
  • Develop and implement operational policies and procedures to optimize efficiency and service quality across all departments.
  • Collaborate with department heads (Front Desk, Housekeeping, Food & Beverage, Maintenance etc.) to streamline workflows and improve operational performance.
  • Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements.
  • Manage hotel budgets, controlling expenses while maximizing revenue opportunities.
  • Lead, train, and motivate a diverse team to ensure exceptional service and adherence to brand standards.
  • Ensure strict compliance with health, safety, and sanitation regulations through regular inspections and audits.
  • Build and maintain strong relationships with vendors, suppliers, and local businesses to support hotel operations.
  • Address guest concerns and complaints promptly and professionally, ensuring resolutions are handled efficiently.
  • Stay up-to-date with industry trends and best practices to drive continuous operational improvement.

Required Skills & Qualifications:

  • 5+ years of proven success in an operations management role, preferably within the hospitality industry.
  • Strong skills in budget development, financial oversight, and cost management.
  • Excellent ability to delegate tasks while maintaining overall control and ensuring high service standards.
  • Proficiency in conflict resolution and business negotiations.
  • Knowledge of business productivity software and the ability to quickly learn new tools and systems.

Preferred Skills & Qualifications:

  • Bachelor’s degree (or equivalent) in Operations Management, Business Administration, or a related field.
  • Familiarity with management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll.
  • Strong IT skills, including database management and reporting.
  • Extensive experience in financial and account reporting, with an emphasis on budgeting and forecasting.

Working Conditions:

  • Full-time position with flexibility required, including evenings, weekends, and holidays as needed.
  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and advancement within the company.

Job Types: Full-time, Part-time