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Hotel Operation Manager Jobs (NOW HIRING)

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

... operational performance. * Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements. * Manage hotel budgets, controlling expenses while maximizing ...

Hampton Inn Alcoa

Hotel Operation Manager

Alcoa, TN · On-site

... operational performance. * Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements. * Manage hotel budgets, controlling expenses while maximizing ...

The Ghoman Group

Operation Manager

Indianapolis, IN

$60K - $80K/yr

Hotel Operations Manager Company: Ghoman Group Property: Indianapolis Inn Location: 5855 Rockville Rd, Indianapolis, IN 46224 Job Type: Full-Time Salary: $60,000 - $80,000 per year (Based on ...

Sonesta International Hotels

$50K - $60K/yr

The 8th largest hotel company in the U.S.-and growing fast. An epic blend of full-service and ... Summary The Rooms Operation Manager is responsible for the day-to-day operations of the Front Desk ...

AC By Marriott

Hotel Operations Manager

Ridgeland, MS · On-site

You will fill in where and when needed, in positions throughout the hotel operation. * Ensure proper documentation and reporting of guest and associate incidents or accidents. * Operations Manager ...

Hotel Sylvia

Hotel Operations Manager

Newport, OR

$50K - $60K/yr

Hotel Sylvia is a unique operation, themed for a true book lover. A 22-Room escape on the beach for ... We are looking for a manager who wants to be a big part of this special hotel and cafe.

Hotel Leveque

Hotel Manager

Atlanta, GA

$85K - $95K/yr

About this job The Hotel Manager is responsible for the overall operation of the hotel including the Rooms, Food & Beverage, Administrative, Sales, Marketing and Maintenance Divisions. Hotel Managers ...

Hilton Garden Inn Midtown

Operation Manager

Cincinnati, OH · On-site

$14 - $16/hr

They will assist the general manager in administration responsibilities and the hotel's day-to-day operations. You will need to lead, supervise, and control our team. Here are some of the day-to-day ...

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How much do hotel operation manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for hotel operation manager in the United States is $55,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $63,500.00 per year, depending on experience, location, and employer.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all hotel operations, sets strategic goals, and manages staff. Salaries for General Managers can exceed six figures, especially in luxury or large-scale hotels, and often require extensive experience, leadership skills, and industry certifications.

What is the highest paying job in hotel management?

The highest paying roles in hotel management are typically executive positions such as General Manager of luxury or large-scale hotels, or regional and corporate executives like Vice President of Operations. These roles often require extensive experience, strong leadership skills, and advanced certifications, and they can earn six-figure salaries depending on the size and location of the property.

What does an operations manager in a hotel do?

A hotel operations manager oversees daily hotel activities, including front desk operations, housekeeping, maintenance, and guest services. They coordinate staff, ensure quality standards, manage budgets, and implement policies to ensure smooth hotel functioning and guest satisfaction.

What are some common challenges faced by Hotel Operation Managers, and how are they typically addressed?

Hotel Operation Managers often face challenges such as ensuring consistent service quality across departments, managing high occupancy periods, and addressing guest concerns promptly. To overcome these, they implement standardized operating procedures, invest in staff training, and maintain clear communication channels with their team. Additionally, they regularly review guest feedback and collaborate closely with housekeeping, front desk, and food & beverage teams to proactively resolve issues and enhance guest satisfaction.

Is operations manager a high position?

An operations manager, including a hotel operation manager, is typically considered a mid- to senior-level role responsible for overseeing daily activities, staff, and service quality. It often requires leadership skills, experience in management, and sometimes certifications, and it can lead to higher executive positions within an organization.

What does a Hotel Operation Manager do?

A Hotel Operation Manager oversees the daily functions of a hotel to ensure smooth and efficient operations. Their responsibilities typically include managing staff, ensuring guest satisfaction, handling budgets, coordinating departments such as housekeeping, front desk, and maintenance, and implementing hotel policies and standards. They play a key role in maintaining high service quality, addressing guest issues, and optimizing hotel profitability. Ultimately, they ensure the hotel runs efficiently while providing an excellent guest experience.

What are the key skills and qualifications needed to thrive as a Hotel Operation Manager, and why are they important?

To thrive as a Hotel Operation Manager, you need a solid background in hospitality management, business administration, and proven experience overseeing hotel operations. Familiarity with property management systems (PMS), booking software, and certifications like CHA (Certified Hotel Administrator) are typically required. Excellent leadership, problem-solving, and interpersonal skills help foster a positive work environment and guest satisfaction. These competencies are crucial for ensuring efficient hotel operations, high service standards, and profitability in a competitive industry.
More about Hotel Operation Manager jobs
What cities are hiring for Hotel Operation Manager jobs? Cities with the most Hotel Operation Manager job openings:
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Hotel Operation Manager jobs near you
Infographic showing various Hotel Operation Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $55,043 per year, or $26.5 per hour.

Hotel Operation Manager

Hampton Inn Alcoa

Alcoa, TN • On-site

Full-time

Re-posted 19 days ago

Job description

Objectives of the Role:

  • Maintain consistent communication with managers, staff, and vendors to ensure smooth and efficient operations.
  • Develop, implement, and maintain quality assurance protocols to uphold high service standards.
  • Enhance internal capacity by improving existing processes and procedures to increase efficiency.
  • Ensure operational activities are completed on time and within budget.
  • Track staffing needs and manage hiring processes to ensure appropriate staffing levels.
  • Oversee the accounts payable and receivable departments to ensure timely and accurate financial reporting.

Key Responsibilities:

  • Oversee and coordinate the daily operations of the hotel, ensuring a seamless and memorable guest experience.
  • Develop and implement operational policies and procedures to optimize efficiency and service quality across all departments.
  • Collaborate with department heads (Front Desk, Housekeeping, Food & Beverage, Maintenance etc.) to streamline workflows and improve operational performance.
  • Analyze guest feedback, including satisfaction surveys and reviews, and implement necessary improvements.
  • Manage hotel budgets, controlling expenses while maximizing revenue opportunities.
  • Lead, train, and motivate a diverse team to ensure exceptional service and adherence to brand standards.
  • Ensure strict compliance with health, safety, and sanitation regulations through regular inspections and audits.
  • Build and maintain strong relationships with vendors, suppliers, and local businesses to support hotel operations.
  • Address guest concerns and complaints promptly and professionally, ensuring resolutions are handled efficiently.
  • Stay up-to-date with industry trends and best practices to drive continuous operational improvement.

Required Skills & Qualifications:

  • 5+ years of proven success in an operations management role, preferably within the hospitality industry.
  • Strong skills in budget development, financial oversight, and cost management.
  • Excellent ability to delegate tasks while maintaining overall control and ensuring high service standards.
  • Proficiency in conflict resolution and business negotiations.
  • Knowledge of business productivity software and the ability to quickly learn new tools and systems.

Preferred Skills & Qualifications:

  • Bachelor’s degree (or equivalent) in Operations Management, Business Administration, or a related field.
  • Familiarity with management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll.
  • Strong IT skills, including database management and reporting.
  • Extensive experience in financial and account reporting, with an emphasis on budgeting and forecasting.

Working Conditions:

  • Full-time position with flexibility required, including evenings, weekends, and holidays as needed.
  • Competitive salary with performance-based incentives.
  • Opportunities for professional growth and advancement within the company.

Job Types: Full-time, Part-time