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Hotel Operations Manager Jobs in Merrick, NY (NOW HIRING)

Rebel Hotel Company

Operations Manager

Manhattan, NY

$73K - $75K/yr

Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest ...

HEI Hotels and Resorts

Operations Manager

Manhattan, NY · On-site

About Us HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to ... No Overview The Operations Manager is responsible for supporting the daily operation of the hotel ...

Heihotels

Operations Manager

New York, NY

About Us HEI Hotels & Resorts is proud to welcome the Courtyard New York Manhattan Fifth Avenue to ... No Overview The Operations Manager is responsible for supporting the daily operation of the hotel ...

Kimpton Hotel Theta

Operations Manager

Manhattan, NY · On-site

$70K/yr

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and ... City Overview The Operations Manager is responsible for planning and directing operations to ...

New

Kimpton Hotel Theta

Operations Manager

Manhattan, NY

Compensation TypeYearlyHighgate Hotels Highgate is a leading real estate investment and hospitality ... City Overview The Operations Manager is responsible for planning and directing operations to ...

New

Princess Cruises

Hotel General Manager

New York, NY · On-site

Hotel General Manager Department: Guest Svc Employment Type: Fixed Term Contract Location: GLOBAL ... Directs the day-to-day operational efficiency of all areas within the Hotel department in ...

Highgate Hotels

Operations Manager

Manhattan, NY

The Michelangelo Hotel offers 179 rooms including 52 suites that are among the largest in NYC, a notable rarity among high-end boutique hotels. The Operations Manager is responsible for planning and ...

Highgate Hotels

Operations Manager

Manhattan, NY

The Michelangelo Hotel offers 179 rooms including 52 suites that are among the largest in NYC, a notable rarity among high-end boutique hotels. The Operations Manager is responsible for planning and ...

Highgate Hotels

Operations Manager

Manhattan, NY · On-site

... City The Operations Manager is responsible for planning and directing operations to improve ... Balance the hotel room type inventory * Ensure all areas of the lobby, Mezzanine level and F&B ...

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Hotel Operations Manager information

See Merrick, NY salary details

$30.7K

$56.4K

$95.2K

How much do hotel operations manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for hotel operations manager in Merrick, NY is $56,362.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $65,000.00 per year, depending on experience, location, and employer.

What does a hotel operations manager do?

A hotel operations manager looks after the daily operations of a hotel, lodge, or motel. Your duties include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the hotel, and creating and maintaining work schedules. The career requires you have several qualifications, such as a degree in hospitality management, particularly for work at a larger hotel, or several years of experience in a similar job. Important skills include leadership ability, close attention to detail, and verbal and written communication. You must be comfortable interacting with clients and paying close attention to their needs while in your establishment.

What are the key skills and qualifications needed to thrive as a hotel operations manager and why are they important?

To thrive as a Hotel Operations Manager, you need strong leadership, organizational, and hospitality management skills, typically backed by a degree in hospitality or business administration and relevant industry experience. Familiarity with property management systems (PMS), reservation software, and compliance standards is essential. Exceptional interpersonal skills, problem-solving abilities, and adaptability help you lead teams and ensure guest satisfaction. These competencies are crucial for maintaining smooth daily operations, upholding service quality, and driving overall hotel success.

What are the main challenges a hotel operations manager faces when coordinating different departments, and how can they be overcome?

A Hotel Operations Manager often navigates challenges like aligning the goals of various departments—such as housekeeping, front desk, and food & beverage—to ensure seamless guest experiences. Communication gaps and conflicting priorities can arise, especially during busy periods. To overcome these challenges, successful managers hold regular interdepartmental meetings, implement clear standard operating procedures, and foster a culture of collaboration and open feedback. This proactive approach helps maintain service consistency and supports the overall operational efficiency of the hotel.

What is operations management in hotels?

Operations management in hotels involves overseeing daily activities to ensure smooth functioning of services such as front desk, housekeeping, maintenance, and food service. Hotel operations managers coordinate staff, manage budgets, and implement procedures to enhance guest experience and operational efficiency.
More about Hotel Operations Manager jobs

What job categories do people searching Hotel Operations Manager jobs in Merrick, NY look for?

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Hotel Operations Manager jobs near you
Infographic showing various Hotel Operations Manager job openings in Merrick, NY as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% In-person job distribution, with an average salary of $56,362 per year, or $27.1 per hour.

Manager Hotel Operations

Resorts World New York City

New York, NY • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Responsibilities
The Manager Hotel Operations is responsible for the hotel operations, front office operations, housekeeping and includes guest service agents, retail, call center, wardrobe, guest room attendant, houseperson, bell staff and Hotel Ops shift manager. The front office manager is also the manager on duty for the hotel operations.
Essential Duties/Core Competencies
  • Upholds and complies with Company's Standards at all times.
  • Establishes and maintains standards of a 5-star service.
  • Manages the hotel operations, employees and employee's/guest relationship.
  • Responds to guest complains.
  • Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties.
  • Conducts accurate Payroll and scheduling towards business needs.
  • Manages and witnesses closing paperwork and money drops.
  • Manages day-to-day Front office operations.
  • Coordinates Front Desk activities with Guest Relations and other departments for all VIPs.
  • Performs daily guest room inspections.
  • Maintains proper credit and cash bank procedures.
  • Checks cashier in and out and verifies banks and deposits at the end of each shift.
  • Enforces all cash-handling, check-cashing, and credit policies.
  • Controls hotel inventories to achieve maximum sell out at maximum rate.
  • Attends pre-convention meetings and works closely with meeting planners to coordinate group activity.
  • Manages effective recruitment, hiring, training, recognition, coaching and counselling and other personnel related matters are being handled appropriately throughout assigned departments.
  • Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
  • Manages payroll and all other activities
  • Performs other tasks as assigned.

Core Competencies
  • Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive
  • Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company's success
  • Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations
  • Demonstrates the courage and initiative to present new ideas and perspective to create positive results
  • Exhibits respectful consideration of viewpoints, situations and others
  • Puts the guest at the forefront of every decision

Work/Educational Experience
  • BA/BS in Business Administration, Marketing, Hotel and Restaurant Management or a related field Five (5) years Front Office or Hotel Management experience with three (3) years in a supervisory capacity in a high-volume luxury property
  • Previous experience in a five-star facility preferred
  • Previous experience in a resort casino environment preferred
  • Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Essential Requirements
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
  • Able to complete all assigned task despite frequent stressful, emergency, critical or unusual interruptions.
  • Strong supervisory and communication skills
  • Strong Organizational skills and demonstrated problem solving skills
  • Working knowledge of Microsoft Office

Physical and Mental Demands:
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.
While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift.
Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents. Ability to respond to common inquiries from other Team Members or guests. Fluency in English required. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and small group situations.
Mathematical Skills & Reasoning Ability:
Ability to compute complex mathematical calculations. Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills. Ability to work well under pressure and deadline
Work Environment
The work environment characteristics described here are representative of those that exists while employees are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.
Pay Transparency: $73,550 - $103,000
Working at Resorts World:
Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences. We are looking to hire an enthusiastic and dedicated team of professionals.

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