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Healthcare Receptionist Jobs (NOW HIRING)

Brivo

Customer Care Receptionist

West Lake Hills, TX · On-site

$18 - $19/hr

Customer Care Receptionist Department: Customer Care Employment Type: Full Time Location: Austin ... healthcare, education, and critical infrastructure. We offer a competitive benefits package ...

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Brivo

Customer Care Receptionist

Austin, TX · On-site

$18 - $19/hr

Customer Care Receptionist Department: Customer Care Employment Type: Full Time Location: Austin ... healthcare, education, and critical infrastructure. We offer a competitive benefits package ...

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Healthcare Receptionist information

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How much do healthcare receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for healthcare receptionist in the United States is $17.71, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a healthcare receptionist?

Healthcare receptionists are administrative professionals who serve as the first point of contact for patients and visitors at medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, answering phone calls, and managing patient records. Healthcare receptionists play a crucial role in ensuring the smooth operation of a healthcare facility by handling administrative tasks and providing excellent customer service. Their work helps maintain an organized and welcoming environment for both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a healthcare receptionist?

To thrive as a Healthcare Receptionist, you need strong organizational and administrative skills, familiarity with medical terminology, and usually a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and office equipment is commonly required. Exceptional customer service, multitasking abilities, and effective communication set top candidates apart. These skills ensure efficient front-desk operations, positive patient experiences, and accurate record management in healthcare settings.

What are some common challenges healthcare receptionists face when managing patient appointments and how can they be addressed?

Healthcare Receptionists often encounter challenges such as handling high call volumes, managing last-minute appointment changes, and ensuring accurate patient information. To address these, it’s important to stay organized, use scheduling software effectively, and communicate clearly with both patients and medical staff. Developing strong multitasking skills and maintaining a calm, professional demeanor during busy periods can also make the role more manageable and rewarding.

What is the difference between Healthcare Receptionist vs Medical Secretary?

AspectHealthcare ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical office certification preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesAdministrative offices within healthcare facilities
Job DutiesGreeting patients, scheduling appointments, answering phonesManaging medical records, billing, correspondence, and appointment coordination
Employer & Industry UsageCommonly employed in clinics, hospitals, outpatient centersFound in healthcare practices, hospitals, and medical offices

While both roles support healthcare operations, the Healthcare Receptionist primarily handles patient interactions and front desk duties, whereas the Medical Secretary focuses on administrative tasks like record management and billing. Both roles are essential for smooth healthcare facility operations and often overlap in skills and work environment.

What do I need to become a healthcare receptionist?

To become a healthcare receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical record systems. Some employers may prefer previous experience in customer service or healthcare settings, and certifications such as CPR or medical office administration can be beneficial.
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Healthcare Receptionist jobs near you
Infographic showing various Healthcare Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 14% Part Time, and 17% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,833 per year, or $17.7 per hour.

Receptionist - Vietnamese Speaker

Vivo HealthStaff

Campbell, CA • On-site

$18.25 - $24/hr

Full-time

Medical, Retirement

Re-posted 24 days ago

Job description

Vivo HealthStaff is recruiting a Healthcare Receptionist - Vietnamese Speaker in San Jose, CA for an established clinic. This is a full-time position with benefits.
Details:
  • Full-time permanent position with benefits package.
  • 32-40 hours per week
  • Provide receptionist services for healthcare organization

Benefits:
  • Competitive Salary
  • Health Care Insurance, 401k, etc

Requirements:
  • At least 1 year of receptionist experience
  • Vietnamese speaker
Vivo HealthStaff logo

About Vivo HealthStaff

Sourced by ZipRecruiter

Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Dublin, CA, US

Year founded

2016

Social media

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