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Healthcare Receptionist Jobs in Oregon (NOW HIRING)

Addictions Recovery Center Inc

Receptionist

Medford, OR · On-site

$22.50 - $25.88/hr

Receptionist * Type: Full Time (4-day workweek, 32 hours) * Work Model: Onsite * Hourly Wage: $22 ... Experience working in healthcare, behavioral health, or a nonprofit setting * Knowledge of ...

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How much do healthcare receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for healthcare receptionist in Oregon is $18.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $20.34 per hour, depending on experience, location, and employer.

What is a healthcare receptionist?

Healthcare receptionists are administrative professionals who serve as the first point of contact for patients and visitors at medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, answering phone calls, and managing patient records. Healthcare receptionists play a crucial role in ensuring the smooth operation of a healthcare facility by handling administrative tasks and providing excellent customer service. Their work helps maintain an organized and welcoming environment for both patients and healthcare providers.

What are the key skills and qualifications needed to thrive as a healthcare receptionist?

To thrive as a Healthcare Receptionist, you need strong organizational and administrative skills, familiarity with medical terminology, and usually a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and office equipment is commonly required. Exceptional customer service, multitasking abilities, and effective communication set top candidates apart. These skills ensure efficient front-desk operations, positive patient experiences, and accurate record management in healthcare settings.

What are some common challenges healthcare receptionists face when managing patient appointments and how can they be addressed?

Healthcare Receptionists often encounter challenges such as handling high call volumes, managing last-minute appointment changes, and ensuring accurate patient information. To address these, it’s important to stay organized, use scheduling software effectively, and communicate clearly with both patients and medical staff. Developing strong multitasking skills and maintaining a calm, professional demeanor during busy periods can also make the role more manageable and rewarding.

What is the difference between Healthcare Receptionist vs Medical Secretary?

AspectHealthcare ReceptionistMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; medical office certification preferred
Work EnvironmentFront desk of clinics, hospitals, or healthcare officesAdministrative offices within healthcare facilities
Job DutiesGreeting patients, scheduling appointments, answering phonesManaging medical records, billing, correspondence, and appointment coordination
Employer & Industry UsageCommonly employed in clinics, hospitals, outpatient centersFound in healthcare practices, hospitals, and medical offices

While both roles support healthcare operations, the Healthcare Receptionist primarily handles patient interactions and front desk duties, whereas the Medical Secretary focuses on administrative tasks like record management and billing. Both roles are essential for smooth healthcare facility operations and often overlap in skills and work environment.

What do I need to become a healthcare receptionist?

To become a healthcare receptionist, you typically need a high school diploma or equivalent, strong communication and organizational skills, and proficiency with office software and medical record systems. Some employers may prefer previous experience in customer service or healthcare settings, and certifications such as CPR or medical office administration can be beneficial.

What are popular job titles related to Healthcare Receptionist jobs in Oregon?

For Healthcare Receptionist jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Healthcare Receptionist jobs in Oregon look for?

The top searched job categories for Healthcare Receptionist jobs in Oregon are:

What cities in Oregon are hiring for Healthcare Receptionist jobs?

Cities in Oregon with the most Healthcare Receptionist job openings:

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Healthcare Receptionist jobs near you
Infographic showing various Healthcare Receptionist job openings in Oregon as of August 2026, with employment types broken down into 2% As Needed, 67% Full Time, 17% Part Time, and 14% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,943 per year, or $18.7 per hour.

Clinic Receptionist - Neurology - Casual

Grande Ronde Hospital

La Grande, OR • On-site

$18.81 - $25.94/hr

Part-time

Re-posted 14 days ago

Grande Ronde Hospital rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

228th of 1,065 rated hospitals

Job description

The Clinic Receptionist supports front office business operations by interacting with patients both in person and over the phone. Responsibilities include: scheduling appointments, patient registration, insurance verification, collecting patient copays, and handling check-in and check-out processes. The Clinic Receptionist is also responsible for maintaining accurate patient records, handling various administrative tasks, and facilitating communication between patients, healthcare providers, and clinic staff through multiple channels, such as multi-line phones, Electronic Health Record (EHR) messaging, secure text messaging, email, and instant messaging. This role requires a high level of organization, attention to detail, and the ability to manage a variety of administrative duties in a fast-paced healthcare environment.
Qualifications:
Receptionist 1
  • High school diploma or GED - required
  • Previous experience in a receptionist or customer service role, preferably in a healthcare setting

Receptionist 2
  • High school diploma or GED - required
  • Certified Medical Administrative Assistant (CMAA) through NHA - required
  • 12 months' medical front office experience or equivalent - required

Primary Duties and Responsibilities:
  • Greet patients upon arrival, verify and update patient demographics during check-in, and ensure completion of necessary registration forms.
  • Schedule patient appointments, ensuring appropriate time for procedures, and manage schedule changes in the EHR.
  • Answer phone calls, take accurate messages, and manage various electronic communications (EHR, text, email, instant messaging).
  • Verify insurance benefits and eligibility at scheduling and check-in, seeking assistance with unfamiliar plans as needed.
  • Ensure all scheduled patients are checked-in, checked-out, provided an after-visit summary and scheduled for follow-up as appropriate.
  • Collect patient payments, including co-pays, deductibles, co-insurance, and non-covered services.
  • Maintain accurate patient information in the EHR, using correct grammar, spelling, and punctuation following Epic Registration Standards; adhering to confidentiality and privacy guidelines, such as HIPAA, when handling patient information.
  • Provide General Administrative Support: Assisting with filing, organizing paperwork, faxing, and other clerical tasks as needed.
  • Open and close the clinic according to established procedures
  • Apply new knowledge to improve performance.

Skills and Abilities:
  • Ability to communicate clearly and professionally with patients, healthcare providers, and staff, both in person and via phone, email, or messaging systems.
  • Understanding of HIPAA regulations and the ability to maintain patient confidentiality at all times, both in patient records and in conversation.
  • Strong focus on providing excellent customer service, with the ability to manage multiple responsibilities at once, such as answering phones, greeting patients, scheduling appointments, and processing payments.
  • Proficient in using office software (Microsoft Office, scheduling software) and Electronic Health Record (EHR) systems (such as Epic)
  • Ability to identify issues, such as scheduling conflicts or insurance verification problems, and take the initiative to find solutions efficiently.

Physical Demands and Work Environment:
  • Ability to occasionally lift and carry items weighing up to 25 pounds, such as files or office supplies.
  • Ability to communicate effectively through reading, writing, and speaking in person or on telephone
  • Requires frequent use of the computer with prolonged periods of sitting at a desk.
  • Occasional exposure to blood, body fluids or tissue, communicable diseases, chemicals, including but not limited to sticks or cuts by needles and other sharp items. Employee eligible for Hepatitis B Vaccination if desired
  • Must be able to perform the primary duties and responsibilities of the job with or without reasonable accommodation.

Compensation:
Receptionist I: $18.81- $25.94 DOE
Receptionist II: $21.17-$19.18 DOE
Expectations for All Employees
Support the organization's mission, vision and values by adhering to the behavioral standards of Grande Ronde Hospital. Comply with all laws and regulations affecting Grande Ronde Hospital. Be familiar with and adhere to the Personnel Policy Manual and the Code of Conduct and support the Grande Ronde Hospital Compliance Program. Effective communication skills and the ability work effectively with people from various backgrounds are critical.
Mission: Grande Ronde Hospital and Clinics will ensure access to high quality, cost-effective health care in a safe and customer-friendly environment for all those in need of our services.
Vision: Quality health care is our mission. Patients are our passion.
Values: Creativity, Compassion, Collaboration, Credibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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