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TypeFull-Time
Large private school located in the Aventura, Florida area has openings for qualified Help Desk Level 2 Support Specialist. We are a nationally recognized college preparatory and community school ...
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Large private school located in the Aventura, Florida area has openings for qualified Help Desk Level 2 Support Specialist. We are a nationally recognized college preparatory and community school ...
Overview Abacus Technology is seeking a Help Desk (Tier 2) Technician to provide phone and in-person technical support for end users in an enterprise level environment. This is a full-time position ...
When opportunities arise the Senior / Level 2 Help-desk Engineer may be required to help with project delivery. Communication, Reporting & Risk: * Escalate tickets that require Service Delivery ...
Help Desk Technician will resolve all Level One issues over the phone, pass all Level Two requests on to Network Technicians and Sr. Systems Administrators, and contact third-party vendors for ...
Available shifts (8.5 hours long) start at these times, Eastern time zone: 6:30, 9:00,12:00, 2:00 ... Level III, ITIL, 6Sigma, PMI, and ISO. Our rapid growth has been recognized by INC500, the ...
Analyze incidents and determine level of support required. Apply diagnostic techniques to identify ... operations.ii. A help desk management certification for example HDI certification (Ex. Support ...
The primary function of this Service Desk Analyst job is to represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Sometimes that involves ...
Job Details Level Experienced Job Location Hospital Main Campus - Idaho Falls, ID Remote Type N/A ... a Help Desk Analyst II to join our team! JOB SUMMARY: Provide support to end users in the ...
... Full Time Education Level 2 Year Degree Job Shift Day Job Category Professional Services ... The Help Desk Administrator will be responsible for resolving requests and technical issues ...
We are seeking a Tier II Support Help Desk Specialist II to join our team supporting NOAA SBITS in ... Office * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...
This position acts as a first level problem identification and resolution resource, which includes ... CompTIA a+ Certification preferred. * 2+ years of experience supporting computer hardware ...
Two years of experience in administrative staff or professional work. Notes: 1. Candidates may ... level in MS Office including Word, Excel Extensive experience researching materials using the ...
... difficult Level 2 and Level 3 problems with or without remote tools. * Advises callers on ... help desk interactions, follows standard help desk procedures and properly managing escalated ...
The statements describe the general nature and level of work only. They are not an exhaustive list ... 2. Supervises the help desk team providing professional development, project guidance, and task ...
Serve as Tier 2 support * Backfill as the initial contact point for customer issues, incidents, and ... level agreements (SLAs) * Update customer data and produce activity reports * Follow up with ...
Staff consists of 7-11 professional staff and 1-2 temp staff. The Help Desk provides support for a ... Maintain existing service-level documentation. * Assist with the development of electronic ...
... level. Document issues and solutions and escalate the issues to external support from vendors as ... Experience working in Tier 1 and Tier 2 Help Desk support and expanded complex work that includes ...
Working under the supervision of the Help Desk Manager, the Help Desk Supervisor is responsible for managing a team of Level 1&2 call center agents in a 24x7x365 environment * Focus should be put on ...
Work to meet or exceed response times and service level agreements (SLA) * Research issues and ... Microsoft Windows * 2+ years of performing Active Directory administration tasks * Physical ...
The Help Desk Support Analyst II is responsible for helping to maintain the overall technical ... Strong communication skills - capable of dealing with employees from every department and level of ...
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