Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
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Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
New York, NY · On-site
Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...
New York, NY · On-site
Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Genesys Developer Essential Skills: Genesys Developer Desirable Skills: Genesys Tech Lead (BPR ...
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Genesys Developer Essential Skills: Genesys Developer Desirable Skills: Genesys Tech Lead (BPR ...
Sky Systems, Inc. is seeking a Genesys Engage Engineer to support enterprise customers in their Engage environment before migrating to Genesys Cloud. The role involves troubleshooting technical ...
Sky Systems, Inc. is seeking a Genesys Engage Engineer to support enterprise customers in their Engage environment before migrating to Genesys Cloud. The role involves troubleshooting technical ...
San Antonio, TX · On-site
$80 - $85/hr
Genesys Cloud Engineer San Antonio, TX (Onsite) 12-Month Contract JPC - 20671 Solugenix is seeking an experienced Genesys Cloud Engineer for a 12-month contract, onsite position based in San Antonio ...
San Antonio, TX · On-site
$80 - $85/hr
Genesys Cloud Engineer San Antonio, TX (Onsite) 12-Month Contract JPC - 20671 Solugenix is seeking an experienced Genesys Cloud Engineer for a 12-month contract, onsite position based in San Antonio ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Madison, WI · On-site
$125 - $150/hr
Skilled Software Systems Engineer with Genesys Cloud CX Platform expertise * Demonstrated experience providing customer-driven solutions, support, or service * Experience with Genesys Cloud CX ...
Madison, WI · On-site
$125 - $150/hr
Skilled Software Systems Engineer with Genesys Cloud CX Platform expertise * Demonstrated experience providing customer-driven solutions, support, or service * Experience with Genesys Cloud CX ...
Newark, NJ · On-site
Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...
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Newark, NJ · On-site
Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...
Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
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Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
Woodbridge, NJ · On-site
$100 - $125/hr
We are looking for experienced Genesys Cloud Consultants to join our growing team. This is a ... Bachelor's degree in Telecommunication, Computer Engineering, Computer Science, or a related ...
Woodbridge, NJ · On-site
$100 - $125/hr
We are looking for experienced Genesys Cloud Consultants to join our growing team. This is a ... Bachelor's degree in Telecommunication, Computer Engineering, Computer Science, or a related ...
Newark, NJ · On-site
$48 - $50/hr
Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in ...
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Newark, NJ · On-site
$48 - $50/hr
Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in ...
Madison, WI · On-site
$99K - $167K/yr
This position is in need of a skilled Software Systems Engineer with Genesys Cloud CX Platform expertise to design, develop, implement, and support enterprise contact center and application solutions.
Madison, WI · On-site
$99K - $167K/yr
This position is in need of a skilled Software Systems Engineer with Genesys Cloud CX Platform expertise to design, develop, implement, and support enterprise contact center and application solutions.
Appleton, WI · On-site +1
⬅ Back to Career Opportunities Sr. Genesys CX Implementation Engineer Location: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin ...
Appleton, WI · On-site +1
⬅ Back to Career Opportunities Sr. Genesys CX Implementation Engineer Location: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin ...
⬅ Back to Career Opportunities Sr. Genesys CX Implementation Engineer Location: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin ...
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⬅ Back to Career Opportunities Sr. Genesys CX Implementation Engineer Location: Remote EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin ...
Morristown, NJ · On-site
$61.75 - $80.25/hr
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Morristown, NJ · On-site
$61.75 - $80.25/hr
Share: Share Genesys Cloud Software Engineer III with Facebook Share Genesys Cloud Software Engineer III with LinkedIn Share Genesys Cloud Software Engineer III with Twitter Caution against ...
Aliso Viejo, CA · On-site
$100 - $125/hr
Genesys Cloud Engineer (Telecom Network Engineer) Pay Range: $96,110.00 - $153,777.00. Scheduled Weekly Hours: 40. Responsibilities * Design, administer, configure, install, provision, monitor, and ...
Aliso Viejo, CA · On-site
$100 - $125/hr
Genesys Cloud Engineer (Telecom Network Engineer) Pay Range: $96,110.00 - $153,777.00. Scheduled Weekly Hours: 40. Responsibilities * Design, administer, configure, install, provision, monitor, and ...
Cincinnati, OH · On-site
$55/hr
Job Title Senior Genesys Cloud Engineer Client Confidential Location Worthington, OH/Cincinnati, OH/Wilmington, DE (Hybrid : 3 days in office and 2 days remote) Type of Hire 6 MONTHS CTH Rate $55/hr ...
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Cincinnati, OH · On-site
$55/hr
Job Title Senior Genesys Cloud Engineer Client Confidential Location Worthington, OH/Cincinnati, OH/Wilmington, DE (Hybrid : 3 days in office and 2 days remote) Type of Hire 6 MONTHS CTH Rate $55/hr ...
Madison, WI · On-site
$99K - $167K/yr
This position is in need of a skilled Software Systems Engineer with Genesys Cloud CX Platform expertise to design, develop, implement, and support enterprise contact center and application solutions.
Madison, WI · On-site
$99K - $167K/yr
This position is in need of a skilled Software Systems Engineer with Genesys Cloud CX Platform expertise to design, develop, implement, and support enterprise contact center and application solutions.
$99K - $167K/yr
This position is in need of a skilled Software Systems Engineer with Genesys Cloud CX Platform expertise to design, develop, implement, and support enterprise contact center and application solutions.
$99K - $167K/yr
This position is in need of a skilled Software Systems Engineer with Genesys Cloud CX Platform expertise to design, develop, implement, and support enterprise contact center and application solutions.
Voice Engineer with Genesys Cloud Job Location: Rolling Meadows, IL Job Type: Contract * Design configure and implement Microsoft Teams voice services including voice policies call routing and call ...
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Voice Engineer with Genesys Cloud Job Location: Rolling Meadows, IL Job Type: Contract * Design configure and implement Microsoft Teams voice services including voice policies call routing and call ...
A Genesys Engineer is responsible for designing, implementing, and maintaining the Genesys Contact Center platform to optimize customer interactions. They configure and troubleshoot Genesys Cloud, Engage, or PureConnect solutions, ensuring seamless communication across voice, chat, email, and other channels. Their role involves integrating the platform with third-party systems, scripting call flows, and monitoring system performance. Additionally, they collaborate with cross-functional teams to enhance customer experience and support operational goals.
To thrive as a Genesys Engineer, you need strong experience in contact center technologies, VoIP infrastructure, and a solid grasp of computer networks, often supported by a relevant degree in IT or engineering. Familiarity with Genesys platforms (such as PureConnect, PureEngage, or Cloud), scripting languages, and certifications like Genesys Certified Professional are highly valued. Problem-solving abilities, effective communication, and teamwork are important soft skills in this position. These competencies are crucial for successfully designing, implementing, and maintaining contact center solutions that support seamless customer experiences.
Genesys Engineers often encounter challenges such as integrating complex contact center systems with a variety of third-party applications and ensuring minimal downtime during updates or migrations. They may also need to troubleshoot intricate configuration issues, optimize system performance, and adapt quickly to evolving business requirements. Close collaboration with IT, operations, and customer support teams is typical, requiring both technical acumen and strong interpersonal skills. Successfully navigating these challenges enables Genesys Engineers to deliver reliable and scalable solutions that support effective customer service operations.
Cities with the most Genesys Engineer job openings:
The most popular types of Genesys Engineer jobs are:
States with the most job openings for Genesys Engineer jobs include:
For Genesys Engineer jobs, the most frequently searched job titles are:
Charlotte, NC • On-site
Contractor
Re-posted 17 days ago
Locations: Plano, TX | Charlotte, NC- Look for Nearby candidates
Work Mode: Hybrid (Three days onsite and two days remote)
Job Description:
10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.
Configure and troubleshoot Genesys software and hardware components
Integrate Genesys with Third-party applications and Systems
Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
Sourced by ZipRecruiter
The Zor Group is a globally operating conglomerate spanning multiple industries across four countries. Established in 2009 with a mission to make a positive impact, Zor initially began as a staffing organization and naturally evolved into the technology sector. In 2018, ZorTech was introduced through a strategic partnership with the Sunwill Group. Plans for international expansion were initiated in 2020, leading to successful entry into the US market. Alongside an impressive 70% year-over-year growth rate, we also established an offshore delivery team in the USA. With the incorporation of IT Services, ZorTech now offers end-to-end solutions, ranging from top-level talent sourcing to managing large-scale projects. Our organization currently operates in four countries, including Canada, the USA, the Dominican Republic, and India.
Recruiting and staffing services
11 - 50 Employees
Houston , TX, US
