Genesys Engineer - REMOTE
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Genesys Engineer - REMOTE
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
Senior Engineer - Genesys Cloud
Exeter, CA · On-site +1
$107K - $147K/yr
Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design, configuration, implementation, and support of Genesys Cloud contact center solutions. This role provides advanced ...
Senior Engineer - Genesys Cloud
Exeter, CA · On-site +1
$107K - $147K/yr
Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design, configuration, implementation, and support of Genesys Cloud contact center solutions. This role provides advanced ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Candidate need to have strong Genesys Experience Experience in Call Center Environment exp mandate Genesys Administration, Configuration,Solution Control Interface Interaction Routing experience ...
Candidate need to have strong Genesys Experience Experience in Call Center Environment exp mandate Genesys Administration, Configuration,Solution Control Interface Interaction Routing experience ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Genesys Cloud Engineer (Telecom Network Engineer) The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be ...
Principal Professional Services Engineer
Menlo Park, CA · On-site +1
$213K - $223K/yr
Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can ... Genesys Cloud Services, Inc. seeks Principal Professional Services Engineer in Menlo Park, CA.
Principal Professional Services Engineer
Menlo Park, CA · On-site +1
$213K - $223K/yr
Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can ... Genesys Cloud Services, Inc. seeks Principal Professional Services Engineer in Menlo Park, CA.
Principal Professional Services Engineer
Menlo Park, CA · On-site
$213K - $223K/yr
Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can ... Genesys Cloud Services, Inc. seeks Principal Professional Services Engineer in Menlo Park, CA.
Principal Professional Services Engineer
Menlo Park, CA · On-site
$213K - $223K/yr
Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can ... Genesys Cloud Services, Inc. seeks Principal Professional Services Engineer in Menlo Park, CA.
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys installation, configuration and development * Work closely with Project Managers to ensure on-time ...
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys installation, configuration and development * Work closely with Project Managers to ensure on-time ...
Genesys Technology Lead
Torrance, CA · On-site
The Genesys Technology Lead is an experienced Genesys technical expert recognized within BTS as a ... Provide direction to developer staff and integrate activities with other IT departments to ensure ...
Genesys Technology Lead
Torrance, CA · On-site
The Genesys Technology Lead is an experienced Genesys technical expert recognized within BTS as a ... Provide direction to developer staff and integrate activities with other IT departments to ensure ...
Senior Software Engineer
Menlo Park, CA · On-site
$161K - $171K/yr
Genesys Cloud Services, Inc. seeks a Senior Software Engineer in Menlo Park, CA. **Telecommuting allowed for this position.** as advertised: Develop new features and components for voice network ...
Senior Software Engineer
Menlo Park, CA · On-site
$161K - $171K/yr
Genesys Cloud Services, Inc. seeks a Senior Software Engineer in Menlo Park, CA. **Telecommuting allowed for this position.** as advertised: Develop new features and components for voice network ...
Salesforce Architect (with Genesys Cloud CX)
Menlo Park, CA · Remote
$81.25 - $100.75/hr
... DevOps, and contact center modernization initiatives. Required Qualifications: 10+ years of ... Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in ...
Salesforce Architect (with Genesys Cloud CX)
Menlo Park, CA · Remote
$81.25 - $100.75/hr
... DevOps, and contact center modernization initiatives. Required Qualifications: 10+ years of ... Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in ...
Urgent Need Genesys Architect
San Francisco, CA · On-site
$286K/yr
... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... Position title: Genesys Architect Location: San Francisco CA Duration: 6-12 Months+ Essential ...
Urgent Need Genesys Architect
San Francisco, CA · On-site
$286K/yr
... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... Position title: Genesys Architect Location: San Francisco CA Duration: 6-12 Months+ Essential ...
It provides strategic business consulting, technology,engineering and outsourcing services to help ... Technology Architect - Genesys platform Location : Sunnyvale, CA Duration : Full time/Permanent ...
It provides strategic business consulting, technology,engineering and outsourcing services to help ... Technology Architect - Genesys platform Location : Sunnyvale, CA Duration : Full time/Permanent ...
Network Engineer (Contact Center) Location: Sunnyvale, CA Duration: 6 to 12 months Interview ... Phone and Skype - Genesys SIP Genesys Testing Genesys Framework Genesys SIP Genesys testing Desired ...
Network Engineer (Contact Center) Location: Sunnyvale, CA Duration: 6 to 12 months Interview ... Phone and Skype - Genesys SIP Genesys Testing Genesys Framework Genesys SIP Genesys testing Desired ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
... Genesys, and an operating model - both within the team and cross-functionally - engineered for the fastest possible execution. This role requires an individual who can hold strategic vision and ...
... Genesys, and an operating model - both within the team and cross-functionally - engineered for the fastest possible execution. This role requires an individual who can hold strategic vision and ...
... Genesys, and an operating model - both within the team and cross-functionally - engineered for the fastest possible execution. This role requires an individual who can hold strategic vision and ...
... Genesys, and an operating model - both within the team and cross-functionally - engineered for the fastest possible execution. This role requires an individual who can hold strategic vision and ...
Genesys Engineer information
See California salary details
$35.31 - $38.37
12% of jobs
$38.37 - $41.43
5% of jobs
$42.91 is the 25th percentile. Wages below this are outliers.
$41.43 - $44.49
17% of jobs
The median wage is $47.12 / hr.
$44.49 - $47.55
19% of jobs
$47.55 - $50.61
14% of jobs
$53.41 is the 75th percentile. Wages above this are outliers.
$50.61 - $53.67
9% of jobs
$53.67 - $56.73
3% of jobs
$56.73 - $59.79
3% of jobs
$59.79 - $62.85
3% of jobs
$62.85 - $65.91
3% of jobs
$65.91 - $68.97
12% of jobs
$35
$49
$68
How much do genesys engineer jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for genesys engineer in California is $49.79, according to ZipRecruiter salary data. Most workers in this role earn between $44.02 and $53.90 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Genesys engineer?
To thrive as a Genesys Engineer, you need strong experience in contact center technologies, VoIP infrastructure, and a solid grasp of computer networks, often supported by a relevant degree in IT or engineering. Familiarity with Genesys platforms (such as PureConnect, PureEngage, or Cloud), scripting languages, and certifications like Genesys Certified Professional are highly valued. Problem-solving abilities, effective communication, and teamwork are important soft skills in this position. These competencies are crucial for successfully designing, implementing, and maintaining contact center solutions that support seamless customer experiences.
What is a Genesys engineer?
A Genesys Engineer is responsible for designing, implementing, and maintaining the Genesys Contact Center platform to optimize customer interactions. They configure and troubleshoot Genesys Cloud, Engage, or PureConnect solutions, ensuring seamless communication across voice, chat, email, and other channels. Their role involves integrating the platform with third-party systems, scripting call flows, and monitoring system performance. Additionally, they collaborate with cross-functional teams to enhance customer experience and support operational goals.
What are some common challenges Genesys engineers face in their daily work?
Genesys Engineers often encounter challenges such as integrating complex contact center systems with a variety of third-party applications and ensuring minimal downtime during updates or migrations. They may also need to troubleshoot intricate configuration issues, optimize system performance, and adapt quickly to evolving business requirements. Close collaboration with IT, operations, and customer support teams is typical, requiring both technical acumen and strong interpersonal skills. Successfully navigating these challenges enables Genesys Engineers to deliver reliable and scalable solutions that support effective customer service operations.
What are the most commonly searched types of Genesys Engineer jobs in California? The most popular types of Genesys Engineer jobs in California are:
What are popular job titles related to Genesys Engineer jobs in California? For Genesys Engineer jobs in California, the most frequently searched job titles are:
What job categories do people searching Genesys Engineer jobs in California look for? The top searched job categories for Genesys Engineer jobs in California are:
Job description
Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
Requirements
3+ years experiences with:
Desired
2+ years experience with:
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Installation, configuration and testing of Genesys software
- Support large implementations of the Genesys product suite
- Daily operations and maintenance
Requirements
3+ years experiences with:
- Genesys Enterprise Routing solutions
- Genesys T-Server and I-Server integrations
- Genesys SIP Server
- Genesys Voice Portal (GVP)
- Genesys Reporting
Desired
2+ years experience with:
- Genesys eServices
- Genesys Workforce Management
- Genesys Agent Desktops (GAD and iWS)
- Genesys Info Mart and Interactive Insights
- J2EE (Java, Servlets, JSP, EJB, JSF)
- .NET (C#, ASP.NET, ADO.NET)
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
About PTP
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2004