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Genesys Engineer Jobs Near Me

ComResource

Genesys Developer/Engineer

Columbus, OH · On-site

ComResource is looking for a Genesys Developer/Engineer. Responsibilities: * Develop, upgrade, test, implement, and document software components of client applications. * Work independently and ...

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

The Senior Telecom Engineer provides technical leadership for enterprise voice, contact center ... Genesys Cloud Contact Center * Xima * Avaya Cloud Office (ACO) * Voice infrastructure * SIP-based ...

Safelite Group

Senior Telecom Engineer

Columbus, OH · On-site

The Senior Telecom Engineer provides technical leadership for enterprise voice, contact center ... Genesys Cloud Contact Center Xima Avaya Cloud Office (ACO) Voice infrastructure SIP-based ...

Nationwide

Specialist, Software Engineer

Columbus, OH · On-site +1

We are seeking a candidate with experience in the Genesys Cloud platform , along with proficiency in SQL and Python , knowledge of AI prompt engineering , and strong analytical and troubleshooting ...

Blue Star Partners

CCaaS Business Analyst

Columbus, OH · On-site

$60 - $70/hr

Partner with solution architects, developers, QA teams, PMs, and vendors to clarify requirements ... Hands-on experience supporting CCaaS platforms such as Genesys Cloud, NICE CXone, Amazon Connect ...

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A map of the United States highlighting the number of Genesys Engineer job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Genesys Engineer job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Genesys Developer/Engineer

Columbus, OH • On-site

ComResource
IT Services • 11 - 50 employees
Learn more about ComResourceexternal

Full-time

Posted 10 days ago

Job description

ComResource is looking for a Genesys Developer/Engineer.

Responsibilities:

  • Develop, upgrade, test, implement, and document software components of client applications.
  • Work independently and within teams throughout all phases of the development lifecycle.
  • Communicate with end users, business analysts, and systems analysts to determine features, requirements, and solution design.
  • Document technical specifications and designs.
  • Troubleshoot and resolve application issues as needed.
  • Participate in code reviews and apply corrections as required.
  • Adhere to established change control processes and write and revise documentation, including operations and user guidelines.
  • Define and document requirements and develop supportable application solutions to automate business processes.
  • Lead development efforts consisting of multiple developers or multi-thread development projects.
  • Design, document, and enforce architectural and design standards.
  • Gather and drive stakeholder requirements and product vision through planning, analysis, development, and testing phases.
  • Maintain a thorough understanding of the data, sources of data, and relationships of data.
  • Troubleshoot and resolve complex application issues and advise others on detailed specifications for translating into structured application programs.

Essentials:

  • BA/BS in Computer Science or a related field, or equivalent combination of education and experience.
  • 5+ years of experience developing code and managing projects in the required technology.
  • Expert knowledge of software tools, platforms, and processes including C#, .NET, Java, SOA, or other OOA/OOD languages.
  • Expert knowledge of databases and related tools and utilities.
  • Expert knowledge and experience in DataStage scripting.
  • Advanced proficiency in analysis, leadership, and communication skills, both verbal and written, across all organizational levels.
  • Proven record of working well in a team environment with strong problem-solving skills.

Req ID: AM664403831