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Remote Genesys Ivr Developer Jobs in California (NOW HIRING)

PTP

IVR Developer - REMOTE

CA · On-site +1

We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity ...

PTP

Senior IVR Developer - REMOTE

CA · On-site +1

$58.25 - $77/hr

We are looking for a Senior IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

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Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

Configure and implement Genesys Cloud features including voice, digital channels, IVR/Architect ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...

PTP

Genesys Developer - REMOTE

Sacramento, CA · On-site +1

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...

PTP

DevOps Engineer - REMOTE

CA · On-site +1

Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent ...

PTP

DevOps Engineer - REMOTE

Newport Beach, CA · Remote

Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent ...

PTP

Genesys Engineer - REMOTE

CA · On-site +1

We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

PTP

Genesys Architect - REMOTE

Sacramento, CA · On-site +1

Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys installation, configuration and development * Work closely with Project Managers to ensure on-time ...

PTP

Software Engineer - REMOTE

CA · On-site +1

We are looking for a Senior Software Engineer to help us design and deliver CX solutions that ... Genesys Voice Platform (GVP) * Speech enabled IVR applications * Spring Boot Framework Salary is ...

PTP

IVR Architect - REMOTE

CA · On-site +1

Lead a team of 2-5 developers * Hands-on application development * Work closely with Project Manager to ensure on-time, quality delivery Requirements * 3+ years of IVR development experience * 5+ ...

PTP

Senior Speech Scientist - REMOTE

Sacramento, CA · On-site +1

$97K - $133K/yr

Grammar development and testing for speech enabled IVR applications using Nuance Recognizers ... Nuance Speech Server, Nuance License Manager, Genesys GVP (8.5, 9) * Python or Java * Speaker ...

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Remote Genesys Ivr Developer information

What is a Remote Genesys IVR Developer?

A Remote Genesys IVR Developer is a software professional who specializes in designing, developing, and maintaining Interactive Voice Response (IVR) systems using the Genesys platform, while working remotely. They create automated phone systems that handle customer interactions, route calls, and provide information without the need for a live agent. Their work typically involves programming call flows, integrating with databases and APIs, and troubleshooting IVR solutions to enhance customer experience. They collaborate with teams virtually and ensure the IVR systems are efficient, scalable, and meet business requirements.

What are the key skills and qualifications needed to thrive as a Remote Genesys IVR Developer, and why are they important?

To thrive as a Remote Genesys IVR Developer, you need expertise in IVR design, call flow development, and proficiency with programming languages such as Java or C#, often supported by a degree in computer science or related field. Familiarity with Genesys platforms (such as Genesys Composer and Genesys Voice Platform), experience with APIs, and relevant certifications like Genesys Certified Professional are typically required. Strong problem-solving skills, attention to detail, and effective remote communication set standout candidates apart. These abilities ensure the delivery of robust, scalable IVR solutions that enhance customer experience and meet business requirements in a distributed work environment.

What are some common challenges faced by Remote Genesys IVR Developers, and how can they be addressed?

Remote Genesys IVR Developers often face challenges related to communication and collaboration, as they work with geographically dispersed teams to develop and maintain complex IVR solutions. Coordinating with stakeholders, such as business analysts and QA testers, can be more demanding without in-person meetings. To address these challenges, it's important to establish clear communication channels, utilize project management tools, and participate actively in regular virtual meetings. Additionally, staying updated with Genesys platform updates and best practices is key to ensuring robust, scalable solutions and ongoing professional development.

What is the difference between Remote Genesys Ivr Developer vs Remote Avaya Ivr Developer?

AspectRemote Genesys Ivr DeveloperRemote Avaya Ivr Developer
Required CertificationsGenesys certifications, IVR development skillsAvaya certifications, IVR development skills
Work EnvironmentRemote, contact center solutionsRemote, contact center solutions
Industry UsageUsed in customer service centers, telecomUsed in customer service centers, telecom

Both Remote Genesys Ivr Developers and Remote Avaya Ivr Developers work in contact center environments, focusing on IVR system development. The main difference lies in the platform expertise: Genesys vs Avaya. Candidates should have relevant certifications and experience with the specific platform used by their employer.

What are the most commonly searched types of Genesys Ivr Developer jobs in California?

The most popular types of Genesys Ivr Developer jobs in California are:

What are popular job titles related to Remote Genesys Ivr Developer jobs in California?

For Remote Genesys Ivr Developer jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Genesys Ivr Developer jobs in California look for?

The top searched job categories for Remote Genesys Ivr Developer jobs in California are:

What cities in California are hiring for Remote Genesys Ivr Developer jobs?

Cities in California with the most Remote Genesys Ivr Developer job openings:

Remote Genesys Ivr Developer jobs near you

IVR Developer - REMOTE

CA • On-site, Remote

PTP
IT Services • 51 - 200 employees
Learn more about PTPexternal

Full-time

Re-posted 13 days ago

Job description

Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Work with team members to understand business and technical requirements
  • Develop applications which meet business and technical requirements
  • Hands-on application development in a team environment
  • Work closely with Project Manager to ensure on-time, quality delivery

Requirements
  • 3+ years of IVR development experience
  • 5+ years of J2EE or .NET development experience
  • 5+ years of Eclipse or similar IDE experience
  • 2+ year of MVC based framework experience
  • Expert in OOD, OOP and Design Patterns
  • Excellent verbal and written communication skills

Salary is DOE and is extremely competitive.
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About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004

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