ZipRecruiter

Log In

2

Remote Genesys Ivr Developer Jobs (NOW HIRING)

PTP

IVR Developer - REMOTE

CA · On-site +1

We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity ...

PTP

Senior IVR Developer - REMOTE

CA · On-site +1

$58.25 - $77/hr

We are looking for a Senior IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Samprasoft

IVR developer - Senior (6-10 Yrs) Remote

$55.75 - $73.75/hr

IVR Software Development Engineer The IVR Software Development Engineer will work with technical and business partners to design and maintain optimal programming and environment solutions for the ...

Techvilla Solutions

Genesys Developer

$57.50 - $78.75/hr

Design, develop, and maintain IVR applications and call routing solutions using Genesys Architect. * Lead and support contact center migrations to Genesys Cloud CX, including configuration ...

Samprasoft

Genesys Developer

Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers ... Voice, IVR and Multi-channel) * 3+ years of Configuration management tools * Experience in ...

Software Technology Inc

Sr. IVR Engineer

$107K - $146K/yr

The position is 100% telecommute long-term and can sit/remote work anywhere in the US. The contract length is 6 months. - Sr. IVR Engineer ET Job Posting: Interactive Voice Response (IVR) Senior ...

Samprasoft

Genesys Developer

Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers ... Voice, IVR and Multi-channel) * 3+ years of Configuration management tools * Experience in ...

PTP

Genesys Cloud Engineer - REMOTE

Austin, TX · On-site +1

$54.25 - $72.75/hr

Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...

Genesys

... Science, Engineering or related field preferred. * 10 + Years of experience with commercial IVR ... Genesys GCP or AWS certification. * Bot and intent tuning. #LI-Remote #LI-CP1 Compensation: This ...

SYS Integration

Genesys Contact Center Engineer

Washington, DC · Remote

$58.25 - $78/hr

Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...

next page

Showing results 1-20

All JobsRemote Genesys Ivr Developer Jobs

Remote Genesys Ivr Developer information

See salary details

$19

$57

$76

How much do remote genesys ivr developer jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote genesys ivr developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Genesys IVR Developers, and how can they be addressed?

Remote Genesys IVR Developers often face challenges related to communication and collaboration, as they work with geographically dispersed teams to develop and maintain complex IVR solutions. Coordinating with stakeholders, such as business analysts and QA testers, can be more demanding without in-person meetings. To address these challenges, it's important to establish clear communication channels, utilize project management tools, and participate actively in regular virtual meetings. Additionally, staying updated with Genesys platform updates and best practices is key to ensuring robust, scalable solutions and ongoing professional development.

What is a Remote Genesys IVR Developer?

A Remote Genesys IVR Developer is a software professional who specializes in designing, developing, and maintaining Interactive Voice Response (IVR) systems using the Genesys platform, while working remotely. They create automated phone systems that handle customer interactions, route calls, and provide information without the need for a live agent. Their work typically involves programming call flows, integrating with databases and APIs, and troubleshooting IVR solutions to enhance customer experience. They collaborate with teams virtually and ensure the IVR systems are efficient, scalable, and meet business requirements.

What is the difference between Remote Genesys Ivr Developer vs Remote Avaya Ivr Developer?

AspectRemote Genesys Ivr DeveloperRemote Avaya Ivr Developer
Required CertificationsGenesys certifications, IVR development skillsAvaya certifications, IVR development skills
Work EnvironmentRemote, contact center solutionsRemote, contact center solutions
Industry UsageUsed in customer service centers, telecomUsed in customer service centers, telecom

Both Remote Genesys Ivr Developers and Remote Avaya Ivr Developers work in contact center environments, focusing on IVR system development. The main difference lies in the platform expertise: Genesys vs Avaya. Candidates should have relevant certifications and experience with the specific platform used by their employer.

What are the key skills and qualifications needed to thrive as a Remote Genesys IVR Developer, and why are they important?

To thrive as a Remote Genesys IVR Developer, you need expertise in IVR design, call flow development, and proficiency with programming languages such as Java or C#, often supported by a degree in computer science or related field. Familiarity with Genesys platforms (such as Genesys Composer and Genesys Voice Platform), experience with APIs, and relevant certifications like Genesys Certified Professional are typically required. Strong problem-solving skills, attention to detail, and effective remote communication set standout candidates apart. These abilities ensure the delivery of robust, scalable IVR solutions that enhance customer experience and meet business requirements in a distributed work environment.
More about Remote Genesys Ivr Developer jobs
What cities are hiring for Remote Genesys Ivr Developer jobs? Cities with the most Remote Genesys Ivr Developer job openings:
What are the most commonly searched types of Genesys Ivr Developer jobs? The most popular types of Genesys Ivr Developer jobs are:
What states have the most Remote Genesys Ivr Developer jobs? States with the most job openings for Remote Genesys Ivr Developer jobs include:
What job categories do people searching Remote Genesys Ivr Developer jobs look for? The top searched job categories for Remote Genesys Ivr Developer jobs are:
Remote Genesys Ivr Developer jobs near you
Infographic showing various Remote Genesys Ivr Developer job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 7% Full Time, 87% Contract, and 2% Nights. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.
Genesys IVR Development Lead

Genesys IVR Development Lead

American Recruiting and Consulting Group

Remote

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Genesys Lead Developer
Jacksonville, FL
ARC Group has an immediate opportunity for a Genesys Cloud IVR Lead Developer. This is a hybrid role based in Jacksonville, FL (onsite 3 days/week, remote 2 days/week). The position begins as a contract through December 2026 with potential for extension or conversion to full-time employment. This is an excellent opportunity to join a well-established organization with strong career growth potential.
ARC Group is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and respected. We encourage applicants from all backgrounds, including those from underrepresented groups, to apply.
Candidates must have permanent U.S. work authorization. No C2C or third-party submissions will be considered.
Position Overview
We are seeking an experienced Genesys Cloud Development Lead to drive the architecture, design, development, migration, and optimization of Genesys Cloud CX IVR solutions. This role requires deep expertise in Genesys Cloud administration, IVR call flow development, API integrations, and AI-enabled contact center technologies.
The ideal candidate will provide technical leadership, mentor development teams, and ensure adherence to best practices in IVR engineering, outbound campaigns, CRM integrations, and cloud-based contact center solutions.
Key Responsibilities
  • Lead the design, development, and administration of Genesys Cloud IVR solutions and call flows
  • Architect and optimize outbound voice and SMS campaign strategies using Genesys Cloud
  • Develop and maintain integrations between Genesys Cloud and enterprise CRM platforms via REST APIs
  • Design and implement AI-powered voice bots leveraging NLP and conversational AI technologies
  • Lead, mentor, and support onshore and offshore development teams, ensuring adherence to best practices
  • Manage large-scale Genesys Cloud CX migrations, including security and compliance requirements (e.g., FedRAMP where applicable)
  • Develop reporting and event-driven integrations using tools such as Amazon EventBridge and related cloud services
  • Provide technical leadership in contact center architecture, performance optimization, and solution design
  • Collaborate with business stakeholders and technical teams to gather requirements and define implementation strategies

Required Qualifications
  • 8+ years of experience in Genesys IVR development with strong expertise in Genesys Cloud CX
  • Genesys Cloud Professional Certification (or equivalent experience)
  • Experience integrating Genesys Cloud with enterprise CRM systems (e.g., Salesforce, Microsoft Dynamics 365)
  • Strong knowledge of AI-driven customer engagement solutions, including speech recognition and agent assist tools
  • Hands-on experience with RESTful APIs and system integration
  • Experience with AWS services such as Amazon Lex and Amazon EventBridge
  • Understanding of contact center security, compliance, and FedRAMP standards
  • Proven leadership experience mentoring technical teams
  • Experience working in Agile environments using tools such as JIRA and Confluence
  • Strong understanding of the software development lifecycle (SDLC), release management, and change control processes

Preferred Qualifications
  • Experience leading large-scale enterprise contact center migrations
  • Exposure to Microsoft Copilot or similar AI-assisted development tools
  • Experience building self-service IVR solutions, including appointment scheduling and voice bots
  • Strong background in contact center modernization and cloud transformation initiatives

Education & Experience
  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent professional experience
  • 5+ years of relevant technical design and software development experience in enterprise environments

Additional Information
ARC Group is a Forbes-ranked top 20 recruiting and executive search firm, partnering with leading organizations nationwide to deliver top-tier technical talent. We are committed to integrity, transparency, and aligning the right candidates with the right opportunities.
This position is offered at no cost to the candidate.
For immediate consideration, please send your resume to John Burke at johnb@arcgonline.com or apply online at www.arcgonline.com.
ARC Group is an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status. Accommodations are available upon request.

Apply