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Remote Genesys Ivr Developer Jobs in Texas (NOW HIRING)

Genesys Cloud Engineer - REMOTE

Austin, TX ยท On-site +1

$54.25 - $72.75/hr

Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Genesys Cloud Architect

Texas City, TX ยท On-site +1

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Genesys Cloud Architect

Texas City, TX ยท Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Genesys Cloud Architect

Texas City, TX ยท On-site +1

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Senior Java IVR Application Developer

Texas City, TX ยท On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...

Senior Java IVR Application Developer

Texas City, TX ยท On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...

Senior Java IVR Application Developer

Texas City, TX ยท On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...

Senior Java IVR Application Developer

Texas City, TX ยท On-site +1

$49 - $62.50/hr

We are looking for a Senior Java IVR Application Developer to join our voice/contact center ... ForeverRemote work culture : make the most of the flexibility that comes with remote work. * Growth ...

We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...

Familiarity with IVR platforms and technologies (e.g., Genesys, Avaya, Nuance) * Knowledge of user experience (UX) design principles and human-computer interaction

Senior Product Manager

Dallas, TX ยท On-site +1

$50 - $60/hr

... IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management ... US (Remote/Hybrid - Preferred locations: Brillio Offices or St. Louis, MO) Industry: Healthcare / ...

Principal Architect, NICE CXone

Austin, TX ยท On-site +1

$170K - $200K/yr

As the Principal Architect, you will engineer and design the most complex Contact Center ... Routing strategy, ACD and IVR design, API approach and external data integrations, AI Concepts ...

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Remote Genesys Ivr Developer information

What are some common challenges faced by Remote Genesys IVR Developers, and how can they be addressed?

Remote Genesys IVR Developers often face challenges related to communication and collaboration, as they work with geographically dispersed teams to develop and maintain complex IVR solutions. Coordinating with stakeholders, such as business analysts and QA testers, can be more demanding without in-person meetings. To address these challenges, it's important to establish clear communication channels, utilize project management tools, and participate actively in regular virtual meetings. Additionally, staying updated with Genesys platform updates and best practices is key to ensuring robust, scalable solutions and ongoing professional development.

What is a Remote Genesys IVR Developer?

A Remote Genesys IVR Developer is a software professional who specializes in designing, developing, and maintaining Interactive Voice Response (IVR) systems using the Genesys platform, while working remotely. They create automated phone systems that handle customer interactions, route calls, and provide information without the need for a live agent. Their work typically involves programming call flows, integrating with databases and APIs, and troubleshooting IVR solutions to enhance customer experience. They collaborate with teams virtually and ensure the IVR systems are efficient, scalable, and meet business requirements.

What is the difference between Remote Genesys Ivr Developer vs Remote Avaya Ivr Developer?

AspectRemote Genesys Ivr DeveloperRemote Avaya Ivr Developer
Required CertificationsGenesys certifications, IVR development skillsAvaya certifications, IVR development skills
Work EnvironmentRemote, contact center solutionsRemote, contact center solutions
Industry UsageUsed in customer service centers, telecomUsed in customer service centers, telecom

Both Remote Genesys Ivr Developers and Remote Avaya Ivr Developers work in contact center environments, focusing on IVR system development. The main difference lies in the platform expertise: Genesys vs Avaya. Candidates should have relevant certifications and experience with the specific platform used by their employer.

What are the key skills and qualifications needed to thrive as a Remote Genesys IVR Developer, and why are they important?

To thrive as a Remote Genesys IVR Developer, you need expertise in IVR design, call flow development, and proficiency with programming languages such as Java or C#, often supported by a degree in computer science or related field. Familiarity with Genesys platforms (such as Genesys Composer and Genesys Voice Platform), experience with APIs, and relevant certifications like Genesys Certified Professional are typically required. Strong problem-solving skills, attention to detail, and effective remote communication set standout candidates apart. These abilities ensure the delivery of robust, scalable IVR solutions that enhance customer experience and meet business requirements in a distributed work environment.
What are popular job titles related to Remote Genesys Ivr Developer jobs in Texas? For Remote Genesys Ivr Developer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Genesys Ivr Developer jobs in Texas look for? The top searched job categories for Remote Genesys Ivr Developer jobs in Texas are:
What cities in Texas are hiring for Remote Genesys Ivr Developer jobs? Cities in Texas with the most Remote Genesys Ivr Developer job openings:
Infographic showing various Remote Genesys Ivr Developer job openings in Texas as of July 2026, with employment types broken down into 83% Full Time, 5% Part Time, 1% Temporary, and 11% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution.
AWS Connect Admin/IVR Developer-Remote

AWS Connect Admin/IVR Developer-Remote

NAVA Software Solutions

Houston, TX โ€ข On-site, Remote

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

NAVA Software solutions is looking for a AWS Connect Admin/ IVR Developer
Details:
AWS Connect Admin/Developer(IVR)
Location: Remote
Duration: 6-12 months
Mandatory Skills: IVR Developer/Admin with recent AWS connect exp.
Job description:
Summary: An AWS Connect/IVR Developer & Admin responsible for designing, developing, and implementing cloud contact center solutions using Amazon Connect. The role involves integrating AWS Lambda and other AWS services to enhance customer and agent experiences, reducing average handle time (AHT) and improving efficiency.
Key Responsibilities:
  • Design and develop Omnichannel Contact Centers using Amazon Connect.
  • Create and configure Connect flows, routing profiles, queues, IVR callbacks, and voicemail services.
  • Integrate Amazon Connect with external CRMs like Salesforce to streamline customer service.
  • Develop and implement AWS Lambda functions to support Connect functionalities.
  • Use AWS services like S3, DynamoDB, and CloudWatch for backend integrations and data storage.
  • Automate provisioning and configuration management processes using Terraform or CloudFormation.
  • Work with customer interaction analysis tools like CTR and integrate speech-to-text analytics tools (e.g., Verint).
  • Optimize Connect instances by implementing best practices for call recordings, security, and routing strategies.

Required Skills:
  • Proficiency in Amazon Connect, AWS Lambda, and AWS infrastructure services (S3, DynamoDB, API Gateway).
  • Strong understanding of voice and chat flow development in AWS.
  • Hands-on experience with tools such as Terraform, CloudFormation for infrastructure automation.
  • Integration experience with third-party systems like Salesforce and CRM systems.
  • Proficiency in Node.js and Python for Lambda development.

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About NAVA Software Solutions

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NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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