IVR Developer
Dallas, TX · On-site
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Dallas, TX · On-site
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Dallas, TX · On-site
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Dallas, TX · On-site
$121K - $159K/yr
Familiarity with cloud platforms (AWS/Azure) and DevOps tools such as Terraform/Archy. Strong ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
Dallas, TX · On-site
$121K - $159K/yr
Familiarity with cloud platforms (AWS/Azure) and DevOps tools such as Terraform/Archy. Strong ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
Dallas, TX · On-site
$58.50 - $76.75/hr
Genesys Call Flow Developer Lead Location: Pittsburgh, PA, Dallas, TX, or Cleveland, OH Employment ... Design and implement IVR flows, contact routing, and bot integrations using Genesys Cloud Architect.
Dallas, TX · On-site
$58.50 - $76.75/hr
Genesys Call Flow Developer Lead Location: Pittsburgh, PA, Dallas, TX, or Cleveland, OH Employment ... Design and implement IVR flows, contact routing, and bot integrations using Genesys Cloud Architect.
Dallas, TX · On-site
$59.25 - $77.25/hr
Design, implement, and manage IVR flows, contact routing, and queue structures using Genesys Cloud ... Familiarity with cloud platforms (AWS/Azure) and DevOps tools such as Terraform/Archy. Strong ...
Dallas, TX · On-site
$59.25 - $77.25/hr
Design, implement, and manage IVR flows, contact routing, and queue structures using Genesys Cloud ... Familiarity with cloud platforms (AWS/Azure) and DevOps tools such as Terraform/Archy. Strong ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... Genesys Framework, Group Problem Solving, Interactive Voice Response (IVR), OAuth, Process ...
Dallas, TX · On-site
$55.50 - $74/hr
Hands-on experience with Genesys Cloud Architect, IVR development, routing strategies, queues ... AWS Certified Solutions Architect, Developer, or SysOps Administrator certification. Experience ...
Dallas, TX · On-site
$55.50 - $74/hr
Hands-on experience with Genesys Cloud Architect, IVR development, routing strategies, queues ... AWS Certified Solutions Architect, Developer, or SysOps Administrator certification. Experience ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Fort Worth, TX · On-site
$50 - $80/hr
Hands on experience configuring ACD routing, IVR/Architect flows, queues, skills-based routing, and platform administration. Experience integrating Genesys Cloud with Epic EMR, including CTI, screen ...
Quick apply
Fort Worth, TX · On-site
$50 - $80/hr
Hands on experience configuring ACD routing, IVR/Architect flows, queues, skills-based routing, and platform administration. Experience integrating Genesys Cloud with Epic EMR, including CTI, screen ...
Plano, TX · On-site
... IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are ... Genesys, Cisco, Avaya, NICE, Five9, Nuance, Amazon Connect, or Twilio. * Strong command of ...
Plano, TX · On-site
... IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are ... Genesys, Cisco, Avaya, NICE, Five9, Nuance, Amazon Connect, or Twilio. * Strong command of ...
IVR, Genesys, Java, Telephony, SQL, UNIX, Windows, Oracle
IVR, Genesys, Java, Telephony, SQL, UNIX, Windows, Oracle
... IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are ... Genesys, Cisco, Avaya, NICE, Five9, Nuance, Amazon Connect, or Twilio. * Strong command of ...
... IVR architecture, mentored the next generation of engineering talent, and ensured our platforms are ... Genesys, Cisco, Avaya, NICE, Five9, Nuance, Amazon Connect, or Twilio. * Strong command of ...
San Antonio, TX · On-site
$60 - $70/hr
Genesys Cloud Engineer & Integration with AWS San Antonio, TX (Hybrid) 12-month contract JPC ... Design, configure, and maintain Genesys Cloud CX solutions, including IVR, Architect flows, ACD ...
San Antonio, TX · On-site
$60 - $70/hr
Genesys Cloud Engineer & Integration with AWS San Antonio, TX (Hybrid) 12-month contract JPC ... Design, configure, and maintain Genesys Cloud CX solutions, including IVR, Architect flows, ACD ...
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Quick apply
Texas City, TX · Remote
$55.50 - $70.75/hr
Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)
Plano, TX · On-site
$95K - $115K/yr
... for Genesys CTI and IVR platforms, including real-time troubleshooting and root cause analysis. * Participate in incident triage calls , working with operations, engineering, and vendor teams to ...
Plano, TX · On-site
$95K - $115K/yr
... for Genesys CTI and IVR platforms, including real-time troubleshooting and root cause analysis. * Participate in incident triage calls , working with operations, engineering, and vendor teams to ...
Plano, TX · On-site
$70K - $80K/yr
... for Genesys CTI and IVR platforms, including real-time troubleshooting and root cause analysis. * Participate in incident triage calls , working with operations, engineering, and vendor teams to ...
Plano, TX · On-site
$70K - $80K/yr
... for Genesys CTI and IVR platforms, including real-time troubleshooting and root cause analysis. * Participate in incident triage calls , working with operations, engineering, and vendor teams to ...
$18.36 - $23.19
3% of jobs
$23.19 - $28.01
3% of jobs
$28.01 - $32.84
2% of jobs
$32.84 - $37.67
0% of jobs
$37.67 - $42.49
3% of jobs
$42.49 - $47.32
13% of jobs
$47.62 is the 25th percentile. Wages below this are outliers.
$47.32 - $52.14
13% of jobs
The median wage is $55.01 / hr.
$52.14 - $56.97
22% of jobs
$60.84 is the 75th percentile. Wages above this are outliers.
$56.97 - $61.79
20% of jobs
$61.79 - $66.62
19% of jobs
$66.62 - $71.44
2% of jobs
$18
$53
$71
To thrive as a Genesys IVR Developer, you need expertise in IVR application design, scripting languages such as VXML or Java, and a solid understanding of call flow logic, often supported by a computer science degree or equivalent experience. Familiarity with the Genesys platform, knowledge of telephony systems, and potentially relevant certifications like Genesys Certified Professional are highly valued. Strong analytical thinking, attention to detail, and effective communication skills help developers excel, especially when collaborating with cross-functional teams. These abilities ensure robust, customer-focused solutions that support business goals and seamless caller experiences.
A Genesys IVR Developer is responsible for designing, developing, and maintaining interactive voice response (IVR) solutions using Genesys platforms. They work with call flows, voice applications, and backend integrations to enhance customer interactions. Their role involves configuring Genesys components, troubleshooting issues, and optimizing IVR performance to ensure seamless communication experiences.
As a Genesys IVR Developer, your day usually involves designing and updating IVR call flows, coding scripts, troubleshooting issues, and collaborating with business analysts or QA teams to meet project requirements. You may participate in meetings to discuss user experience improvements and work closely with telephony engineers to deploy changes within the Genesys environment. Regular testing, documentation, and supporting end users are also common tasks. This blend of independent development and teamwork ensures that the IVR system remains efficient, reliable, and customer-friendly.

Tech Tammina LLC
IVR application development and support - both for project deliverables and in production environment.
Required to work some after-hours and weekends as needed.
Knowledge of Open Source technologies (Ant, Anthill, Maven2).
Extensive experience in developing UI interfaces
Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred)
Knowledge of Call Routing Platform (Genesys)
Working Knowledge of telephony technologies in a call center environment
Java, Linux, Oracle .Net, C+
MUST have IVR background
There will be on-call rotations - every 7 weeks on call for 24 hrs for 7 seven days
Heavy infrastructure knowledge - KEON, LDAP, etc
Don't need to be MQ expert but understand the topology of flow of applications / IVR applications
Group supports: web phone, social media, and IVR
Ideally need ability to write java code but this is not a java development role
Share the Profiles to mahesh(@)techtammina(dot)com
Contact: 703-349-1004
Job Type: W2 Contract
Eligibility: EAD Green Card/Green Card/US Citizens
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201 - 500 Employees
Chantilly, VA, US
2005