Newark, NJ · On-site
Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...
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Newark, NJ · On-site
Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...
Orlando, FL · On-site
Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus). Qualifications * Minimum ...
Orlando, FL · On-site
Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus). Qualifications * Minimum ...
Orlando, FL · On-site
Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus). Qualifications * Minimum ...
Orlando, FL · On-site
Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus). Qualifications * Minimum ...
... IVR, call routing and integration with ACD and dialer systems 2. Must have Call Center experience and understand overall Call Center concepts 3. Strong experience in Genesys Voice portal (GVP ...
... IVR, call routing and integration with ACD and dialer systems 2. Must have Call Center experience and understand overall Call Center concepts 3. Strong experience in Genesys Voice portal (GVP ...
Saint Louis, MO · On-site +1
... IVR developer with AWS Connect experience. • The candidate should have experience building ... JS -AWS Lambda and DynamoDB -Terraform PREFERRED SKILLS -Genesys Dialer -Amazon Connect -AWS SQS ...
Saint Louis, MO · On-site +1
... IVR developer with AWS Connect experience. • The candidate should have experience building ... JS -AWS Lambda and DynamoDB -Terraform PREFERRED SKILLS -Genesys Dialer -Amazon Connect -AWS SQS ...
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Extensive experience in developing UI interfaces Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred) Knowledge of Call Routing Platform (Genesys ...
Jacksonville, FL · On-site
$64 - $82.50/hr
... Genesys Cloud CI/CD and DevOps Role Descriptions: Genesys Architect Essential Skills: Genesys Architect Desirable Skills: Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys ...
Jacksonville, FL · On-site
$64 - $82.50/hr
... Genesys Cloud CI/CD and DevOps Role Descriptions: Genesys Architect Essential Skills: Genesys Architect Desirable Skills: Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys ...
CA · On-site +1
We are looking for a IVR Developer to help us design and deliver CX solutions that provide our ... Excellent verbal and written communication skills Salary is DOE and is extremely competitive.
CA · On-site +1
We are looking for a IVR Developer to help us design and deliver CX solutions that provide our ... Excellent verbal and written communication skills Salary is DOE and is extremely competitive.
Charlotte, NC · On-site
$111K - $134K/yr
Experience with CCaaS/Contact Center technologies (Five9 preferred, otherwise Genesys, IVR, ACD, call routing, omnichannel workflows) * Strong Google Cloud Platform Data Engineering skills (BigQuery ...
Charlotte, NC · On-site
$111K - $134K/yr
Experience with CCaaS/Contact Center technologies (Five9 preferred, otherwise Genesys, IVR, ACD, call routing, omnichannel workflows) * Strong Google Cloud Platform Data Engineering skills (BigQuery ...
Newark, NJ · On-site
IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of ... Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound ...
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Newark, NJ · On-site
IVR Chatbot Developer Duration: 12+ Months Location: Newark, NJ (Hybrid) Required Years of ... Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound ...
New York, NY · On-site
$45 - $50/hr
Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Advanced understanding of IVR technology and related telecommunications devices, networks, software ...
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New York, NY · On-site
$45 - $50/hr
Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Advanced understanding of IVR technology and related telecommunications devices, networks, software ...
Menlo Park, CA · On-site
$81.25 - $100.75/hr
... DevOps, and contact center modernization initiatives. Key Responsibilities: ? Salesforce ... Integrate IVR workflows with Salesforce Service Cloud. Any Preferred Certifications: Salesforce ...
Menlo Park, CA · On-site
$81.25 - $100.75/hr
... DevOps, and contact center modernization initiatives. Key Responsibilities: ? Salesforce ... Integrate IVR workflows with Salesforce Service Cloud. Any Preferred Certifications: Salesforce ...
Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
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Role: Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job ... Build and maintain Dialogflows, Architect call flows , and IVR configurations * Integrate chatbots ...
... the Genesys and call center systems. STG has worked together along with a 3rd party vendor to ... Provide knowledge transfer of IVR, Genesys and call center systems and programming to identified ...
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... the Genesys and call center systems. STG has worked together along with a 3rd party vendor to ... Provide knowledge transfer of IVR, Genesys and call center systems and programming to identified ...
Newark, NJ · On-site
IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...
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Newark, NJ · On-site
IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...
Pittsburgh, PA · On-site
$57.25 - $75/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
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Pittsburgh, PA · On-site
$57.25 - $75/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
Pittsburgh, PA · On-site
$125K/yr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
Pittsburgh, PA · On-site
$125K/yr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
Pittsburgh, PA · On-site
$55.25 - $72.25/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
Pittsburgh, PA · On-site
$55.25 - $72.25/hr
Genesys Call Flow Developer Lead Duration : Permanent Full Time Location : Dallas, TX, Pittsburgh ... Duties and Responsibilities o Design and implement IVR flows, contact routing, and bot integrations ...
$19.71 - $24.89
3% of jobs
$24.89 - $30.07
3% of jobs
$30.07 - $35.25
2% of jobs
$35.25 - $40.43
0% of jobs
$40.43 - $45.61
3% of jobs
$45.61 - $50.79
13% of jobs
$51.11 is the 25th percentile. Wages below this are outliers.
$50.79 - $55.97
13% of jobs
The median wage is $59.05 / hr.
$55.97 - $61.15
22% of jobs
$65.30 is the 75th percentile. Wages above this are outliers.
$61.15 - $66.32
20% of jobs
$66.32 - $71.50
19% of jobs
$71.50 - $76.68
2% of jobs
$19
$57
$76
Role: Genesys IVR developer
Location: Hybrid 3 times a week in Newark, Nj, will take relos
Duration: 12 month contract
Needs:
IVR
Genesys Cloud CX
Voice and non voice application experience
Genesys cert would be nice to have
Job Description
Job Description: IVR Chatbot Developer (Genesys focus), Level 3, Hybrid-Newark
9-12 month engagement
In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections). Key skills/experiences include: Self-Service, API, Conversational Bot
Requirements:
- Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows.
- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu, based on customer treatment strategies.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
