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Aws Connect Jobs (NOW HIRING)

Tech Tammina LLC

AWS Connect Engineer

Addison, TX · On-site

AWS Connect Engineer Level 2 or Level 3 Duration: 6-month contract-to-hire. Worksite Location: 4-days onsite in Addison, TX Rate: Market Interview Process: (2) Rounds of Onsite Technical Interviews ...

Krest Global Solutions

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, ...

AHU Technologies Inc

AWS Connect Specialist

Washington, DC · Hybrid

$81 - $90/hr

AWS Connect Specialist LOCATION: Washington, DC/ Hybrid Employment type: Contract w2/1099/C2C MINIMUM EDUCATION: Bachelors degree in IT, related field, or equivalent experience . REQUIRED EXPERIENCE ...

Concentra

Engineer II, AWS Connect

Addison, TX

The Engineer II, AWS Connect will participate in Concentra's strategic initiatives by leveraging cuttingedge technology to improve customer service operations. By developing robust cloud-based ...

Concentra

Engineer II, AWS Connect

Addison, TX

The Engineer II, AWS Connect will participate in Concentra's strategic initiatives by leveraging cuttingedge technology to improve customer service operations. By developing robust cloud-based ...

Concentra

Engineer II, AWS Connect

Addison, TX

The Engineer II, AWS Connect will participate in Concentra's strategic initiatives by leveraging cuttingedge technology to improve customer service operations. By developing robust cloud-based ...

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How much do aws connect jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for aws connect in the United States is $54.05, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $64.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aws Connect position, and why are they important?

To thrive in an AWS Connect role, you need strong cloud computing knowledge, experience with Amazon Connect setup and administration, and a background in contact center technologies. Familiarity with AWS services like Lambda, S3, and IAM, as well as AWS certification (such as AWS Certified Solutions Architect or AWS Certified Developer), is highly valued. Effective collaboration, troubleshooting skills, and clear communication are vital soft skills for resolving issues and aligning with cross-functional teams. These competencies ensure efficient deployment, management, and optimization of scalable, reliable contact center solutions for organizations.

What is an AWS Connect job?

An AWS Connect job typically involves configuring, managing, and optimizing Amazon Connect, a cloud-based contact center service. Professionals in this role work on setting up call flows, integrating third-party applications, and analyzing customer interactions to improve service efficiency. They may also handle troubleshooting, security compliance, and automation using AWS services like Lambda, DynamoDB, and S3. Strong knowledge of cloud computing, VoIP, and customer experience strategies is essential for success in this role.

What are some typical daily responsibilities for someone working in an AWS Connect role?

In an AWS Connect role, your day-to-day tasks often include configuring and managing cloud-based contact center solutions, monitoring system performance, and troubleshooting user or integration issues. You may also collaborate closely with IT teams, business leaders, and third-party vendors to gather requirements, design workflows, and implement new features. Regularly updating documentation, optimizing call routing, and ensuring data security are also key responsibilities. This role typically involves a mix of independent technical work and active teamwork to deliver seamless customer service experiences.

More about Aws Connect jobs
What cities are hiring for Aws Connect jobs? Cities with the most Aws Connect job openings:
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Aws Connect jobs near you
Infographic showing various Aws Connect job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 1% Internship, 61% Full Time, 1% Part Time, 34% Contract, and 1% Nights. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $112,422 per year, or $54 per hour.

AWS Connect Engineer

Tech Tammina LLC

Addison, TX • On-site

Contractor

Posted 29 days ago

Job description

Job Title:  AWS Connect Engineer Level 2 or Level 3

Duration: 6-month contract-to-hire. 

Worksite Location:  4-days onsite in Addison, TX  

Rate: Market

Interview Process:  (2) Rounds of Onsite Technical Interviews from their office in Addison, TX

AWS Connect Environment – Current State:

  • Migrate platform from Select Medical's AWS tenant to Concentra's platform. 
  • This will be a lift-and-shift—no rearchitecting, mostly replication and tenant alignment.
  • Platform Status: AWS Connect is fully live in all centers and in active development.

Technical Skills Required:

  • IVR / Chatbot Development, including deep knowledge of best practices in IVR and chatbot creation is essential, because this is a customer-facing system.
  • Ability to perform hands-on development and troubleshooting in a live environment, with practical skills validated through and on-site testing.

Essential Duties and Responsibilities:

  • Develops AWS Connect-based contact center solutions, ensuring performance and reliability.
  • Support integrations between AWS Connect and Lambda, DynamoDB, API Gateway, S3, SNS, SQS, and other AWS services.
  • Create and optimize custom contact flows, real-time analytics, and AI-driven automation to enhance customer experience.
  • Collaborate closely with senior engineers, product managers, and business stakeholders to understand technical requirements.
  • Participate in code reviews, Agile development processes, and sprint planning.
  • Apply security best practices and compliance requirements (PCI-DSS, GDPR, etc.).
  • Assist in integrating AWS Connect with CRM systems, third-party APIs, and enterprise applications.
  • Ensure automation of deployments and infrastructure provisioning using Terraform are accurate and timely.
  • Monitor AWS Connect performance using CloudWatch, logging tools, and real-time insights.
  • Troubleshoot and resolve AWS Connect issues to maintain operational integrity and customer satisfaction

Education/Credentials:

  • Education Level: Bachelor’s Degree, Major: Computer Science or Computer Engineering - Degree must be from an accredited college or university.
  • Certifications and/or Licenses: AWS Certification Preferred, not required
  • Minimum of 6 years of experience in software engineering, with a strong focus on cloud-based development.
  • 2+ years of experience working with AWS services, particularly AWS Connect.
  • Strong grasp of creating, troubleshooting and updating users/groups/roles/polices in AWS IAM, in regard to connectivity between AWS resources.
  • Demonstrated experience in Python, Node.js, . and/or C#, or Java for backend development.
  • Experience with VoIP, SIP, WebRTC, and contact center technologies is a plus.
  • Hands-on experience with CI/CD pipelines.
  • Troubleshooting skills in AWS Connect are critical for ensuring seamless communication solutions that enhance customer service operations, directly impacting companies’ ability to deliver high-quality healthcare services efficiently tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Strong interpersonal and communication skills a must; ability to read, write, and speak in a professional manner.
  • Excellent analytical and problem-solving skills are essential.
  • Must possess a personal sense of urgency.
  • Ability to effectively multi-task and adapt to changing business priorities.
  • Superior customer service skills.
  • Excellent time management and organizational skills are required.
  • Strong attention to detail.