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Full Time Aws Connect Jobs (NOW HIRING)

Network Architect - AWS

Irvine, CA · On-site

$69.50 - $91.25/hr

Irvine, CA (Onsite) Employment Type: Full-Time Experience Required: 8-10 Years Visa Type: USC / GC ... AWS Direct Connect * Site-to-Site VPN * AWS IAM * AWS KMS * Palo Alto / Fortinet * Python / Boto3

New

Validate AWS Lambda functions integrated into Connect contact flows (e.g., data lookups, dynamic ... for full-time employees: * Strong medical, dental, and vision plans with 60% of premiums for ...

AWS Architect

Dallas, TX

$64 - $84/hr

Additional Information Connect with me at (For Direct Clients Requirements) ** U.S. Citizens and ... Note:- * This is a Full-Time & Permanent job opportunity for you. * Only US Citizen , Green Card ...

AWS Architect ( USC & GC ) Only

Atlanta, GA · On-site

$62.25 - $81.75/hr

Setup and Manage AWS Direct Connect and VPN * Proven experience assessing clients workloads and ... This is a Full-Time Permanent job opportunity for you. * Only US Citizen, Green Card Holder can ...

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Full Time Aws Connect information

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$11

$54

$77

How much do full time aws connect jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for full time aws connect in the United States is $54.05, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $64.42 per hour, depending on experience, location, and employer.

What is the difference between Full Time Aws Connect vs Customer Service Representative?

AspectFull Time Aws ConnectCustomer Service Representative
Required CredentialsBasic technical knowledge, AWS certifications optionalHigh school diploma or equivalent, customer service skills
Work EnvironmentCall centers, remote or on-site, cloud-based platformsCall centers, retail, or office settings
Industry UsageTechnology, cloud services, AWS ecosystemRetail, telecom, finance, various sectors
Common Search/ComparisonYesNo

Full Time Aws Connect roles focus on managing cloud-based contact center solutions within the AWS ecosystem, requiring technical knowledge and AWS certifications. Customer Service Representatives handle customer inquiries across various industries, often with less technical training. The main difference lies in the technical complexity and industry focus, with Aws Connect roles being more specialized in cloud technology and customer experience management.

More about Full Time Aws Connect jobs

What are the most commonly searched types of Aws Connect jobs?

The most popular types of Aws Connect jobs are:

What states have the most Full Time Aws Connect jobs?

States with the most job openings for Full Time Aws Connect jobs include:

What job categories do people searching Full Time Aws Connect jobs look for?

The top searched job categories for Full Time Aws Connect jobs are:

Infographic showing various Full Time Aws Connect job openings in the United States as of August 2026, with employment types broken down into 65% Full Time, 26% Part Time, and 9% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $112,422 per year, or $54 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

What You'll Do
Amazon Connect Development
  • Design, build, and configure Amazon Connect contact flows, including IVR call flows, routing profiles, queues, hours of operation, and quick connects.
  • Develop and integrate AWS Lambda functions to support Connect contact flows (e.g., data lookups, dynamic routing logic, third-party API calls).
  • Build and tune conversational IVR experiences using Amazon Lex, including intents, slots, and bot integration with Connect.
  • Configure Amazon Connect Contact Lens, call recording, and Contact Trace Records (CTRs) for reporting and quality/compliance needs.
  • Integrate Amazon Connect with CRM and other backend systems (e.g., Salesforce, ServiceNow) via APIs and event streams.
  • Monitor, troubleshoot, and optimize contact center performance using CloudWatch metrics, logs, and alarms.
  • Support deployment and infrastructure-as-code practices for Connect instances (e.g., CloudFormation/Terraform) across environments.

Requirements & Stakeholder Support
  • Partner with contact center operations, workforce management, and business stakeholders to translate call center requirements into technical Connect configurations.
  • Document Connect designs, configurations, and technical specifications for the project team and future maintenance.
  • Support and coordinate user acceptance testing (UAT) for new or updated contact flows.
  • Communicate enhancements, changes, and issues to project managers and stakeholders.
Who You Are
Required
  • Bachelor's degree in a technical field (e.g., computer science, engineering) or equivalent experience.
  • 5-7 years of related experience.
  • Hands-on experience developing and configuring Amazon Connect, including contact flows, routing, and Lambda integrations.

Preferred
  • Call center / contact center experience, ideally supporting or building solutions for a live call center environment.
  • Experience with Amazon Lex, Amazon Polly, and Contact Lens for conversational IVR and quality/analytics use cases.
  • Familiarity with infrastructure-as-code (CloudFormation or Terraform) for deploying and managing Connect instances.
  • AWS certification (e.g., AWS Certified Developer, AWS Certified Solutions Architect) a plus.
  • Knowledge of Agile software development and the software development life cycle (SDLC).
  • Strong analytical skills, sound judgment, and the ability to work independently and drive projects to completion.

About 10Pearls:
10Pearls is a global, purpose-driven AI - native digital engineering partner helping businesses re-imagine, digitalize, and accelerate. As an end-to-end digital technology partner, 10Pearls helps businesses create future-proof, transformative digital products that leverage emerging technologies. 10Pearls' clients include Global 2000 enterprises, high-growth mid-size businesses, and some of the most exciting start-ups from industries like healthcare, fintech, energy, education, real estate, retail, and hi-tech. Headquartered in the Washington DC metro area, 10Pearls has product engineering and software development centers in North America, Latin America, Europe, and South Asia. To learn more, visit https://10pearls.com.
We offer a competitive compensation package, including the below benefits for full-time employees:
  • Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
  • Employer-funded health reimbursement account (HRA) for the high-deductible health plan option
  • Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
  • Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
  • Employer-paid short-term, long-term, life, and AD&D insurance
  • Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
  • Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site

10Pearls is an Equal Opportunity Employer and is committed to maintaining a diverse workplace.