Director, AWS Cloud Alliances
OR · On-site +1
The Director will serve as the primary liaison between AWS and Impact's sales, marketing, and ... Connect, security, and cloud modernization. Collaborate with Marketing to ensure consistent ...
OR · On-site +1
The Director will serve as the primary liaison between AWS and Impact's sales, marketing, and ... Connect, security, and cloud modernization. Collaborate with Marketing to ensure consistent ...
OR · On-site +1
The Director will serve as the primary liaison between AWS and Impact's sales, marketing, and ... Connect, security, and cloud modernization. Collaborate with Marketing to ensure consistent ...
Networking (VPC, Transit Gateway, Direct Connect) * Storage (S3, EFS, FSx) * Security (IAM, Security Hub, GuardDuty) * Observability and operations * Demonstrated success managing AWS alliance ...
Networking (VPC, Transit Gateway, Direct Connect) * Storage (S3, EFS, FSx) * Security (IAM, Security Hub, GuardDuty) * Observability and operations * Demonstrated success managing AWS alliance ...
Dallas, TX · On-site
AWS Connect * AWS Dynamo DB * AWS Lambda * AWS Lex * AWS Poly * AWS Cloud Watch * AWS CDK ... of direct work deliverables to come from American Airlines Employee team manager * Proven ...
Quick apply
Dallas, TX · On-site
AWS Connect * AWS Dynamo DB * AWS Lambda * AWS Lex * AWS Poly * AWS Cloud Watch * AWS CDK ... of direct work deliverables to come from American Airlines Employee team manager * Proven ...
The Director will serve as the primary liaison between AWS and Impact's sales, marketing, and ... Amazon Connect, security, and cloud modernization. • Collaborate with Marketing to ensure ...
The Director will serve as the primary liaison between AWS and Impact's sales, marketing, and ... Amazon Connect, security, and cloud modernization. • Collaborate with Marketing to ensure ...
Systems Analyst, AWS Connect Focus, Progression Company : Tampa Electric Company Location: Midtown ... Works under direct supervision. PRIMARY DUTIES AND RESPONSIBILITIES 1. Develops software of limited ...
Systems Analyst, AWS Connect Focus, Progression Company : Tampa Electric Company Location: Midtown ... Works under direct supervision. PRIMARY DUTIES AND RESPONSIBILITIES 1. Develops software of limited ...
Systems Analyst, AWS Connect Focus, Progression Company : Tampa Electric Company Location: Midtown ... Works under direct supervision. PRIMARY DUTIES AND RESPONSIBILITIES 1. Develops software of limited ...
Systems Analyst, AWS Connect Focus, Progression Company : Tampa Electric Company Location: Midtown ... Works under direct supervision. PRIMARY DUTIES AND RESPONSIBILITIES 1. Develops software of limited ...
Systems Analyst, AWS Connect Focus, Progression Company : Tampa Electric Company Location: Midtown ... Works under direct supervision. PRIMARY DUTIES AND RESPONSIBILITIES 1. Develops software of limited ...
Systems Analyst, AWS Connect Focus, Progression Company : Tampa Electric Company Location: Midtown ... Works under direct supervision. PRIMARY DUTIES AND RESPONSIBILITIES 1. Develops software of limited ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
Quick apply
New York, NY · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
Texas City, TX · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
Quick apply
Texas City, TX · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
Texas City, TX · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
Texas City, TX · On-site +1
We are looking for an accomplished Director of AWS Alliance and GTM to join our team and lead ... Strong understanding of Amazon Connect, AWS AI/ML services, cloud modernization, and CX ...
San Antonio, TX · On-site
$44.25 - $59.50/hr
Direct experience with Amelia (formerly IPsoft) is primary. Voicebot Development: Expertise in ... Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks ...
San Antonio, TX · On-site
$44.25 - $59.50/hr
Direct experience with Amelia (formerly IPsoft) is primary. Voicebot Development: Expertise in ... Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks ...
Build trust and influence with engineering directors, principal engineers, and design leaders to ... Exposure to AWS Connect * Event-driven system or orchestration experience * Prior software ...
Build trust and influence with engineering directors, principal engineers, and design leaders to ... Exposure to AWS Connect * Event-driven system or orchestration experience * Prior software ...
Direct experience with Amelia (formerly IPsoft) is primary. Voicebot Development: Expertise in ... Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks ...
Quick apply
Direct experience with Amelia (formerly IPsoft) is primary. Voicebot Development: Expertise in ... Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks ...
Colorado Springs, CO · On-site
$60 - $65/hr
Direct experience with Amelia (formerly IPsoft) is primary. • Voicebot Development: Expertise in ... Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks ...
Colorado Springs, CO · On-site
$60 - $65/hr
Direct experience with Amelia (formerly IPsoft) is primary. • Voicebot Development: Expertise in ... Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks ...
$36K - $46K/yr
DatamanUSA is looking for a Human Resources Assistant 3 for our direct client based in TX. This is ... with AWS Connect or similar cloud-based contact-center platforms. • Advanced Microsoft Excel ...
$36K - $46K/yr
DatamanUSA is looking for a Human Resources Assistant 3 for our direct client based in TX. This is ... with AWS Connect or similar cloud-based contact-center platforms. • Advanced Microsoft Excel ...
This position is 100% On-site in Columbia, SC Our direct client has an opening for a Salesforce ... including AWS Connect, ServiceNow, and Azure AD, to ensure seamless data flow and system ...
Quick apply
This position is 100% On-site in Columbia, SC Our direct client has an opening for a Salesforce ... including AWS Connect, ServiceNow, and Azure AD, to ensure seamless data flow and system ...
$29K - $42.2K
10% of jobs
$42.2K - $55.5K
11% of jobs
$67.4K is the 25th percentile. Wages below this are outliers.
$55.5K - $68.7K
5% of jobs
$68.7K - $81.9K
3% of jobs
$81.9K - $95.1K
12% of jobs
The median wage is $103.6K / yr.
$95.1K - $108.4K
15% of jobs
$108.4K - $121.6K
18% of jobs
$124.1K is the 75th percentile. Wages above this are outliers.
$121.6K - $134.8K
9% of jobs
$134.8K - $148K
7% of jobs
$148K - $161.3K
6% of jobs
$161.3K - $174.5K
4% of jobs
$29K
$105.6K
$174.5K
| Aspect | Director Aws Connect | Customer Service Manager |
|---|---|---|
| Credentials | Cloud certifications (AWS Certified Solutions Architect), leadership experience | Customer service certifications, management experience |
| Work Environment | Cloud infrastructure, technical teams, strategic planning | Customer support centers, team management, client interaction |
| Industry Usage | Tech, cloud services, enterprise solutions | Retail, telecom, service industries |
The Director Aws Connect typically focuses on overseeing cloud-based contact center solutions, managing technical teams, and strategic deployment of AWS services. In contrast, a Customer Service Manager handles daily customer interactions, team supervision, and service quality. While both roles involve customer engagement, the Director Aws Connect emphasizes technical leadership and cloud infrastructure, whereas the Customer Service Manager concentrates on operational management and customer satisfaction.
Impact Advisors, LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. We are driven by a commitment to exceed client expectations and are proud to be a trusted partner to many of the nation's leading healthcare organizations. Our mission to drive patient-centered, value-driven outcomes has earned us prestigious industry accolades. To learn more about us, visit www.impact-advisors.com
Impact Advisors is seeking a strategic, relationship-oriented Director, AWS Cloud Alliances to lead and operationalize our partnership with Amazon Web Services (AWS). This is a non-billable leadership role dedicated exclusively to AWS and focused on driving growth through alliance strategy, joint go-to-market execution, enablement, and program activation.
The Director will serve as the primary liaison between AWS and Impact's sales, marketing, and delivery teams ensuring alignment, accelerating pipeline, advancing technical competencies, and maximizing participation in AWS partner programs. This role is critical to strengthening Impact's cloud strategy and expanding our presence across healthcare and regulated industries.
Key Responsibilities
AWS Alliance Strategy & Leadership
Own and manage the strategic AWS partnership across Partner Development, sales, technical, marketing, and program teams.
Develop and execute an annual joint business plan aligned to Impact's growth strategy and AWS priorities.
Act as the internal authority on AWS partner strategy, programs, and engagement models.
Sales Enablement & Opportunity Acceleration
Serve as the central coordinator for AWS-sourced and Impact-sourced pipeline, ensuring proper qualification and joint pursuit.
Facilitate co-sell motions, opportunity reviews, and pipeline health discussions with AWS and Impact sales leadership.
Partner with delivery leaders to shape AWS-aligned offerings that improve win rates and accelerate deal cycles.
Go-To-Market & Marketing Execution
Lead joint AWS + Impact GTM initiatives, including campaigns, webinars, events, case studies, and thought leadership.
Develop repeatable GTM assets aligned to AWS solution areas such as migration, data & analytics, Epic on AWS, Amazon Connect, security, and cloud modernization.
Collaborate with Marketing to ensure consistent messaging and market differentiation.
AWS Programs & Partner Operations
Own internal readiness, execution, and compliance for AWS partner programs, including:
o Landing Zone Accelerator (LZA)
o Migration Acceleration Program (MAP)
o Epic on AWS
o Amazon Connect
o Other AWS incentive and solution programs
Ensure effective use of AWS funding, reporting, and program governance.
Certification & Capability Development
Oversee AWS training, certification pathways, and cloud competency development across Impact.
Ensure alignment with AWS Partner Tier and competency requirements.
Coordinate AWS-funded enablement activities, immersion days, and technical workshops.
Reporting & Executive Governance
Provide regular visibility into pipeline, revenue influence, partner KPIs, certification progress, and AWS scorecard performance.
Lead quarterly business reviews (QBRs) with AWS and Impact executive leadership.
Required Qualifications
Bachelor's degree or equivalent experience required.
10+ years of experience in cloud alliances, partner management, channel strategy, or cloud business development.
Deep knowledge of the AWS ecosystem, including co-sell motions, partner programs, incentives, and operating models.
Proven ability to lead cross-functional collaboration across sales, marketing, delivery, and finance.
Strong executive presence with excellent communication, negotiation, and relationship management skills.
Preferred Qualifications
AWS certifications (Cloud Practitioner, Solutions Architect, or specialty certifications).
Experience supporting healthcare, life sciences, or other regulated workloads on AWS (including Epic on AWS).
Familiarity with cloud migration, data modernization, cloud-native architectures, or contact center platforms.
Prior experience building alliance-driven GTM motions within a consulting or professional services environment.
Remote or hybrid role with periodic travel to AWS offices, Impact locations, client sites, or industry events.
Fast-paced, growth-oriented environment requiring initiative, autonomy, and collaboration.
Bonus Metrics May Include:
AWS-influenced or sourced revenue
AWS program participation and compliance
Certification and competency advancement
Joint GTM execution and pipeline growth
Strength of AWS co-sell engagement
Our People and Culture
At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a "Positive Impact." We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.
Join Impact Advisors and make a real difference in healthcare.
For salaried positions, this role may also be eligible for an annual performance bonus. Additional benefits and perks may also be available, depending on the position and employment terms. This range reflects consideration of several factors, including skills, experience, training, certifications, and organizational needs.
Our People and Culture
At Impact Advisors, we cultivate a caring, fun, honest, and autonomous work environment. Our success stems from our associates' dedication and a shared mission to create a "Positive Impact." We embrace diversity and inclusion, fostering an environment where all employees feel valued and empowered.
Join Impact Advisors and make a real difference in healthcare.
Sourced by ZipRecruiter
Health care and social assistance
201 - 500 Employees
Naperville, IL, US
2007