ZipRecruiter

Log In

1

Aws Connect Jobs in Utah (NOW HIRING)

NRG

Sr Amazon Connect Lead

Lindon, UT · On-site

Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and is accountable for ensuring stability, scalability, cost efficiency, and continuous improvement.

NRG

Sr Amazon Connect Lead

Lindon, UT · On-site

Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and is accountable for ensuring stability, scalability, cost efficiency, and continuous improvement.

NRG

Sr Amazon Connect Lead

Lindon, UT · On-site

Role Summary The Amazon Connect Manager owns Vivint's cloud contact-center platform within AWS and is accountable for ensuring stability, scalability, cost efficiency, and continuous improvement.

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

Configure VPN and Direct Connect * Ensure high availability and segmentation * Security & Compliance * Enforce AWS security best practices * Align with cybersecurity policies * Conduct security ...

asburyauto

IT Enterprise Cloud Architect

Draper, UT · On-site +1

Configure VPN and Direct Connect * Ensure high availability and segmentation * Security & Compliance * Enforce AWS security best practices * Align with cybersecurity policies * Conduct security ...

CenCore LLC

Future IT Roles

Springville, UT · On-site

... connect with exceptional IT talent for upcoming needs across our programs. By applying, you'll be ... Relevant IT experience or certifications (CompTIA, Cisco, Microsoft, AWS, etc.) * Ability to obtain ...

NICE

Principal Cloud Architect

Sandy, UT · On-site

VPC design, subnetting, routing, Direct Connect, hybrid connectivity, and performance optimization Container Orchestration & Kubernetes Expert-level hands-on experience with Kubernetes and AWS EKS at ...

OC Tanner

Sr. DevOps Engineer

Salt Lake City, UT · On-site

$125K - $161K/yr

... connect employees to purpose at thousands of companies. Join us as we help people all over the ... Leveraging your expertise in AWS, Kubernetes, Infrastructure as Code, and Observability, you will ...

Octanner

Sr. DevOps Engineer

Salt Lake City, UT · On-site

$125K - $161K/yr

... connect employees to purpose at thousands of companies. Join us as we help people all over the ... Leveraging your expertise in AWS, Kubernetes, Infrastructure as Code, and Observability, you will ...

Orion

Senior Staff Software Engineer

Lehi, UT

$115K - $151K/yr

Has expertise across AWS (Lambda, API Gateway, CloudFront, SQS, SNS, SES, EventBridge, S3, RDS, Bedrock) * Has strong understanding of OAuth2, OpenID Connect, cryptography, and security protocols

Kavaliro

Senior DevSecOps Engineer

Salt Lake City, UT · On-site

$110K - $151K/yr

Qualifications: * 10+ years of experience of security experience with SAST/DAST tools plus AWS and ... connect with a company representative. By using best practices and optimal employee recruiting ...

Octanner

Sr. Applied AI Engineer

Salt Lake City, UT · On-site

$101K - $138K/yr

... connect employees to purpose at thousands of companies. Join us as we help people all over the ... AWS Bedrock * OpenTelemetry * Terraform Qualifications Required Qualifications * 5+ years of ...

OC Tanner

Sr. Applied AI Engineer

Salt Lake City, UT · On-site

$101K - $138K/yr

... connect employees to purpose at thousands of companies. Join us as we help people all over the ... AWS Bedrock * OpenTelemetry * Terraform Qualifications Required Qualifications * 5+ years of ...

next page

Showing results 1-20

All JobsAws Connect JobsAws Connect Jobs in Utah

Aws Connect information

See Utah salary details

$10

$49

$70

How much do aws connect jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for aws connect in Utah is $49.20, according to ZipRecruiter salary data. Most workers in this role earn between $35.24 and $58.65 per hour, depending on experience, location, and employer.

What is an AWS Connect?

An AWS Connect job typically involves configuring, managing, and optimizing Amazon Connect, a cloud-based contact center service. Professionals in this role work on setting up call flows, integrating third-party applications, and analyzing customer interactions to improve service efficiency. They may also handle troubleshooting, security compliance, and automation using AWS services like Lambda, DynamoDB, and S3. Strong knowledge of cloud computing, VoIP, and customer experience strategies is essential for success in this role.

What are the typical daily responsibilities of an AWS Connect?

In an AWS Connect role, your day-to-day tasks often include configuring and managing cloud-based contact center solutions, monitoring system performance, and troubleshooting user or integration issues. You may also collaborate closely with IT teams, business leaders, and third-party vendors to gather requirements, design workflows, and implement new features. Regularly updating documentation, optimizing call routing, and ensuring data security are also key responsibilities. This role typically involves a mix of independent technical work and active teamwork to deliver seamless customer service experiences.

What are the key skills and qualifications needed to thrive in an AWS Connect?

To thrive in an AWS Connect role, you need strong cloud computing knowledge, experience with Amazon Connect setup and administration, and a background in contact center technologies. Familiarity with AWS services like Lambda, S3, and IAM, as well as AWS certification (such as AWS Certified Solutions Architect or AWS Certified Developer), is highly valued. Effective collaboration, troubleshooting skills, and clear communication are vital soft skills for resolving issues and aligning with cross-functional teams. These competencies ensure efficient deployment, management, and optimization of scalable, reliable contact center solutions for organizations.

What are popular job titles related to Aws Connect jobs in Utah?

For Aws Connect jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Aws Connect jobs in Utah look for?

The top searched job categories for Aws Connect jobs in Utah are:

Aws Connect jobs near you
Infographic showing various Aws Connect job openings in Utah as of August 2026, with employment types broken down into 79% Full Time, and 21% Contract. Highlights an 64% In-person, and 36% Remote job distribution, with an average salary of $102,346 per year, or $49.2 per hour.

Sr Amazon Connect Lead

NRG

Lindon, UT • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Role Summary

The Amazon Connect Manager owns Vivint’s cloud contact-center platform within AWS and is accountable for ensuring stability, scalability, cost efficiency, and continuous improvement. This leader drives adoption of Amazon Connect features to achieve business outcomes, oversees release and change management, and ensures the platform aligns with Vivint’s customer‑experience and operational goals.

Key Responsibilities

Platform Ownership & Strategy

- Serve as the primary owner of the Amazon Connect ecosystem, overseeing governance, roadmap alignment, and long‑term capability evolution.

- Partner across Care, Product, Engineering, Security, Finance, and vendor teams to ensure the platform meets Vivint’s operational and strategic needs.

Release & Change Management in AWS

- Lead structured release cycles, configuration changes, and environment management across AWS.

- Implement disciplined change‑management processes to ensure reliable deployments and minimal disruption.

Utilize Amazon Connect Features to Achieve Business Objectives

- Leverage built‑in Amazon Connect capabilities (Contact Lens, analytics, AI features, supervisor tools, real‑time data) to improve CX and operational outcomes.

- Evaluate and introduce new Amazon Connect features aligned to strategic priorities.

Cost Management & Usage Optimization

- Monitor usage and consumption across all Amazon Connect services to prevent overspend.

- Implement guardrails, alerts, and forecasting practices to manage budget adherence.

Vendor & Partner Management

- Act as the primary liaison with AWS and NeuraFlash.

- Review SOWs, validate partner recommendations, and ensure technical alignment to Vivint standards.

Operational Reliability & Support Leadership

- Ensure platform stability, performance, and resilience through monitoring and incident response.

- Lead root‑cause analysis and platform corrective action efforts.

Success Metrics

- Stable and reliable Amazon Connect operations with minimal unplanned downtime.

- Predictable, well‑governed release cycles.

- Demonstrated cost savings or cost‑avoidance through usage governance.

- Increased adoption of Amazon Connect features that improve CX and operational performance.

- Strong vendor execution and cross‑functional alignment.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.  

Official description on file with Talent.

NRG logo

About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

View All NRG Jobs

Apply