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Aws Connect Jobs (NOW HIRING)

Pacer Group

AWS Connect Lead Architect

Manhattan, NY · On-site

Senior AWS Connect Solutions Architect & Lead Developer Location: Onsite Experience: 5-7 Years experience in Amazon Connect CX Transformation Project Duration: 9 Months (June 2026 - March 2027) Role ...

Krest Global Solutions

AWS Connect Engineer

Dallas, TX

$50 - $55/hr

Required Skills 5+ years Amazon Connect implementation experience. Strong AWS skills: Lambda, API Gateway, Lex, Kinesis, S3, IAM, Terraform/CloudFormation. Experience with enterprise contact center ...

INSPYR Solutions

Amazon Connect Developer

Addison, TX · On-site

$60 - $65/hr

AWS Connect Developer Location: Addison, TX (Hybrid) Duration: Contract-to-Hire Compensation: $60-65/hr W2 + Benefits Work Authorization: U.S. Citizen, Green Card Holder, or Authorized to Work in the ...

Cognizant

AWS Connect & Salesforce Architect (Remote)

$70.75 - $87.50/hr

Cognizant is seeking an experienced AWS Connect & Salesforce Service Cloud Voice Architect to lead the design, implementation, and optimization of large-scale, cloud-based contact center solutions.

EchoStar

Senior AWS Connect Developer

Englewood, CO · On-site

$96K - $137K/yr

Design and optimize high-scale data ingestion pipelines from AWS Connect to Snowflake and Amazon Athena using Kinesis and AWS Glue to establish a unified single source of truth * Establish ...

The Giant Bullseye

Senior AWS Connect Engineer

Saint Louis, MO · On-site

$101K - $139K/yr

We are seeking a highly skilled Senior AWS Connect Engineer to design, implement, and optimize cloud-based contact center solutions using Amazon Connect. The ideal candidate will have deep technical ...

EchoStar

Senior AWS Connect Developer

Englewood, CO

$96K - $137K/yr

Design and optimize high-scale data ingestion pipelines from AWS Connect to Snowflake and Amazon Athena using Kinesis and AWS Glue to establish a unified single source of truth * Establish ...

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How much do aws connect jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for aws connect in the United States is $54.05, according to ZipRecruiter salary data. Most workers in this role earn between $38.70 and $64.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Aws Connect position, and why are they important?

To thrive in an AWS Connect role, you need strong cloud computing knowledge, experience with Amazon Connect setup and administration, and a background in contact center technologies. Familiarity with AWS services like Lambda, S3, and IAM, as well as AWS certification (such as AWS Certified Solutions Architect or AWS Certified Developer), is highly valued. Effective collaboration, troubleshooting skills, and clear communication are vital soft skills for resolving issues and aligning with cross-functional teams. These competencies ensure efficient deployment, management, and optimization of scalable, reliable contact center solutions for organizations.

What is an AWS Connect job?

An AWS Connect job typically involves configuring, managing, and optimizing Amazon Connect, a cloud-based contact center service. Professionals in this role work on setting up call flows, integrating third-party applications, and analyzing customer interactions to improve service efficiency. They may also handle troubleshooting, security compliance, and automation using AWS services like Lambda, DynamoDB, and S3. Strong knowledge of cloud computing, VoIP, and customer experience strategies is essential for success in this role.

What are some typical daily responsibilities for someone working in an AWS Connect role?

In an AWS Connect role, your day-to-day tasks often include configuring and managing cloud-based contact center solutions, monitoring system performance, and troubleshooting user or integration issues. You may also collaborate closely with IT teams, business leaders, and third-party vendors to gather requirements, design workflows, and implement new features. Regularly updating documentation, optimizing call routing, and ensuring data security are also key responsibilities. This role typically involves a mix of independent technical work and active teamwork to deliver seamless customer service experiences.

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Aws Connect jobs near you
Infographic showing various Aws Connect job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 4% Part Time, and 21% Contract. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $112,422 per year, or $54 per hour.
AWS Connect Lead Architect

AWS Connect Lead Architect

Pacer Group

Manhattan, NY • On-site

Other

Posted 11 days ago

Job description

Job Title: Senior AWS Connect Solutions Architect & Lead Developer
Location: Onsite
Experience: 5-7 Years experience in Amazon Connect CX Transformation
Project Duration: 9 Months (June 2026 - March 2027)
Role Objective
We are seeking a hands-on AWS Connect Architect to lead the technical migration of a large healthcare payer for chat and voice services migrating from Genesys/ LivePerson to Amazon Connect. This is a role requiring a candidate who can define high-level architecture, advise on migration best practices, provide innovative solutions and roll up their sleeves to build complex contact flows and integrations.
Key Responsibilities
  • Architectural Leadership: Design and document the end-to-end migration strategy from to a unified AWS Connect environment for both Voice and Chat.
  • Requirements Engineering: Lead discovery sessions to translate legacy "must-have" features and identified "gaps" into AWS-native functional requirements, with a specific focus on Digital Chat workflows.
  • Hands-on Development: Build and optimize complex Contact Flows, Lex Bots (V2), and Lambda-based integrations to ensure a seamless member experience.
  • Migration Advisory: Serve as the Subject Matter Expert (SME) on CCaaS migration best practices, including cutover strategies, feature mapping, agent desktop integrations and AI desktop interventions .
  • Stakeholder Engagement: Act as the primary technical point of contact for various stakeholders and partner vendors, ensuring the solution aligns with Healthcare compliance (HIPAA), compliance and other value-based care objectives.
  • Chat Specialization: Define the requirements for persistent chat, asynchronous messaging, chat to contextual agent handoffs within the AWS ecosystem.
Required Skills & Qualifications
  • Experience: 5-7 years of professional experience in Contact Center technology, with at least 3 years of deep, hands-on experience specifically with Amazon Routing, Connect flows, Lex Bot development, Agent Assist features. Agent desktop integrations
  • Migration Expertise: Proven track record of migrating large-scale enterprises from other CCaaS systems to AWS Connect.
  • Technical Stack:
    • Expertise in AWS Connect Contact Flows, Lambda (Python or Node.js), and Amazon Lex.
    • Strong understanding of AWS ecosystem services: DynamoDB, Kinesis, S3, and CloudWatch.
    • Familiarity with CRM integrations (Salesforce Health Cloud or similar).
    • Knowledge also on Genesys / LivePerson Chat is preferred
  • Domain Knowledge: Previous experience in U.S. Healthcare (Provider/Payer) is highly preferred, including understanding HIPAA mandates and care coordination workflows.
  • Soft Skills: Ability to consult with business leaders to gather requirements and then immediately translate those into technical execution.

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