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Remote Genesys Ivr Developer Jobs (NOW HIRING)

SYS Integration

Genesys Contact Center Engineer

Washington, DC · Remote

$58.25 - $78/hr

Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...

Apolis

Genesys Voice System Support Engineer

Apolis is a company seeking a Genesys Voice System Support Engineer responsible for supporting ... • Troubleshoot IVR applications and call flows • Follow ITIL processes for incidents and ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Arizona City, AZ · Remote

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Philadelphia, PA · Remote

$65.50 - $83.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

PTP

Genesys Developer - REMOTE

Sacramento, CA · On-site +1

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email, messaging)

Telus Digital

$180K - $224K/yr

... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... Remote) . The Opportunity The Senior Manager, Solutions Architecture for Genesys CCaaS is a ...

PTP

DevOps Engineer - REMOTE

CA · On-site +1

Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent ...

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How much do remote genesys ivr developer jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote genesys ivr developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Genesys IVR Developers, and how can they be addressed?

Remote Genesys IVR Developers often face challenges related to communication and collaboration, as they work with geographically dispersed teams to develop and maintain complex IVR solutions. Coordinating with stakeholders, such as business analysts and QA testers, can be more demanding without in-person meetings. To address these challenges, it's important to establish clear communication channels, utilize project management tools, and participate actively in regular virtual meetings. Additionally, staying updated with Genesys platform updates and best practices is key to ensuring robust, scalable solutions and ongoing professional development.

What is a Remote Genesys IVR Developer?

A Remote Genesys IVR Developer is a software professional who specializes in designing, developing, and maintaining Interactive Voice Response (IVR) systems using the Genesys platform, while working remotely. They create automated phone systems that handle customer interactions, route calls, and provide information without the need for a live agent. Their work typically involves programming call flows, integrating with databases and APIs, and troubleshooting IVR solutions to enhance customer experience. They collaborate with teams virtually and ensure the IVR systems are efficient, scalable, and meet business requirements.

What is the difference between Remote Genesys Ivr Developer vs Remote Avaya Ivr Developer?

AspectRemote Genesys Ivr DeveloperRemote Avaya Ivr Developer
Required CertificationsGenesys certifications, IVR development skillsAvaya certifications, IVR development skills
Work EnvironmentRemote, contact center solutionsRemote, contact center solutions
Industry UsageUsed in customer service centers, telecomUsed in customer service centers, telecom

Both Remote Genesys Ivr Developers and Remote Avaya Ivr Developers work in contact center environments, focusing on IVR system development. The main difference lies in the platform expertise: Genesys vs Avaya. Candidates should have relevant certifications and experience with the specific platform used by their employer.

What are the key skills and qualifications needed to thrive as a Remote Genesys IVR Developer, and why are they important?

To thrive as a Remote Genesys IVR Developer, you need expertise in IVR design, call flow development, and proficiency with programming languages such as Java or C#, often supported by a degree in computer science or related field. Familiarity with Genesys platforms (such as Genesys Composer and Genesys Voice Platform), experience with APIs, and relevant certifications like Genesys Certified Professional are typically required. Strong problem-solving skills, attention to detail, and effective remote communication set standout candidates apart. These abilities ensure the delivery of robust, scalable IVR solutions that enhance customer experience and meet business requirements in a distributed work environment.
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Remote Genesys Ivr Developer jobs near you
Infographic showing various Remote Genesys Ivr Developer job openings in the United States as of May 2026, with employment types broken down into 50% Full Time, 42% Part Time, and 8% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.
Genesys Cloud CX Engineer (Consultant)

Genesys Cloud CX Engineer (Consultant)

Voyage Advisory

Chicago, IL • On-site, Remote

$60.25 - $82.25/hr

Full-time

Posted 4 days ago

Job description

Genesys Cloud CX Engineer (Consultant)
Voyage Advisory | Remote (U.S.) with up to 20% travel to Buffalo, NY
Duration: Initial 120 days (extension likely)
Engagement Type: W2 or 1099 (flexible)
Compensation: Market-competitive, based on experience
About the Role
Voyage Advisory is seeking a highly capable Genesys Cloud CX Engineer to support a federal client in designing, building, and optimizing their contact center platform. This is a hands-on engineering role requiring deep expertise in Genesys Cloud CX-not just from an administrative standpoint, but from a true build-and-configure perspective.
This is a unique opportunity for someone who sits at the intersection of engineering and client engagement-a technical expert who can also partner directly with stakeholders to gather requirements, lead discussions, and translate business needs into scalable solutions.
What You'll Do
  • Design, configure, and implement solutions within Genesys Cloud CX, including contact flows, integrations, and platform capabilities
  • Lead requirements gathering and discovery sessions with client stakeholders to identify needs and define solutions
  • Build and enhance IVR/IVA solutions, including AI and speech-enabled capabilities
  • Translate business requirements into technical designs and implement within the platform
  • Partner with client teams to troubleshoot issues, optimize workflows, and improve user experience
  • Facilitate client meetings, communicate progress, and explain technical concepts in an accessible way
  • Collaborate with cross-functional teams to ensure scalable, maintainable solutions

What We're Looking For (Required)
  • 3-5+ years of hands-on experience with Genesys Cloud CX (required - must be core to your background)
  • Proven experience building/configuring solutions directly in Genesys Cloud CX (not just supporting or administering)
  • Experience with IVR/IVA, including AI-driven or speech-enabled solutions
  • Strong ability to gather requirements and work directly with clients/stakeholders
  • Demonstrated ability to balance technical execution with client-facing communication
  • Comfortable leading meetings, asking the right questions, and translating needs into action
  • U.S. Citizenship or authorization to work in the U.S. without sponsorship
  • Ability to pass a federal background check

Nice to Have
  • Experience with Workforce Management (WFM) and/or Quality Management (QM) within Genesys
  • Exposure to contact center analytics, reporting, or optimization strategies
  • Prior experience working in or with federal or public sector environments
  • Experience with ACDs and CCaaS, particularly Genesys

What Success Looks Like
  • You quickly establish credibility with both technical teams and business stakeholders
  • You proactively identify gaps, ask thoughtful questions, and guide the client toward better solutions
  • You deliver clean, scalable configurations within Genesys Cloud CX
  • You communicate clearly-without overcomplicating-and build trust with the client

Why Voyage
At Voyage, we pride ourselves on bringing in consultants who are not only strong technically, but who elevate the client experience. This role is ideal for someone who enjoys owning both the build and the conversation-someone who doesn't just execute, but helps shape the solution.

Apply