Genesys Engineer - REMOTE
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Genesys Engineer - REMOTE
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job Overview: We are seeking a skilled Genesys Developer with hands-on experience in Chatbot integration ...
Quick apply
Genesys Developer (Chatbot & CX) Location: 100% Remote Long Term Contract - W2 / C2C Job Overview: We are seeking a skilled Genesys Developer with hands-on experience in Chatbot integration ...
Genesys Cloud Engineer - REMOTE
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Genesys Cloud Engineer - REMOTE
Austin, TX · On-site +1
$54.25 - $72.75/hr
We are looking for a Genesys Cloud Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
We are looking to fill multiple partial remote positions for Genesys specialists in Charlotte NC A Contact Center Services ("CCS") Genesys Engineer is a Professional Services Senior Consultant and is ...
We are looking to fill multiple partial remote positions for Genesys specialists in Charlotte NC A Contact Center Services ("CCS") Genesys Engineer is a Professional Services Senior Consultant and is ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
Genesys Developer - REMOTE
Sacramento, CA · On-site +1
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...
Sr. Genesys CX Implementation Engineer
Appleton, WI · On-site +1
Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Acts as the Lead Engineer for Genesys implementation and upgrade projects * Preform project and ...
Sr. Genesys CX Implementation Engineer
Appleton, WI · On-site +1
Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Acts as the Lead Engineer for Genesys implementation and upgrade projects * Preform project and ...
Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Acts as the Lead Engineer for Genesys implementation and upgrade projects * Preform project and ...
Quick apply
Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Acts as the Lead Engineer for Genesys implementation and upgrade projects * Preform project and ...
Genesys Contact Center Engineer
Washington, DC · Remote
$58.25 - $78/hr
We are seeking a Part-time Genesys Contact Center Engineer to support the configuration ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...
Genesys Contact Center Engineer
Washington, DC · Remote
$58.25 - $78/hr
We are seeking a Part-time Genesys Contact Center Engineer to support the configuration ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...
Contact Center Implementation Engineer / Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to Buffalo, NY Duration: Initial 120 days (extension likely ...
New
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Contact Center Implementation Engineer / Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to Buffalo, NY Duration: Initial 120 days (extension likely ...
New
Contact Center Implementation Engineer / Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to Buffalo, NY Duration: Initial 120 days (extension likely ...
Contact Center Implementation Engineer / Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to Buffalo, NY Duration: Initial 120 days (extension likely ...
Senior Engineer - Genesys Cloud
Exeter, CA · On-site +1
$107K - $147K/yr
NWN.ai. Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...
Senior Engineer - Genesys Cloud
Exeter, CA · On-site +1
$107K - $147K/yr
NWN.ai. Responsibilities The Senior Engineer - Genesys Cloud is responsible for the design ... Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
... and/or Remote Country USA Domain Delivery Interest Group Infosys Limited Company ITL USA ... Experience Genesys Cloud CX Engineer with expertise in contact center operations, development ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
... and/or Remote Country USA Domain Delivery Interest Group Infosys Limited Company ITL USA ... Experience Genesys Cloud CX Engineer with expertise in contact center operations, development ...
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys installation, configuration and development * Work closely with Project Managers to ensure on-time ...
Genesys Architect - REMOTE
Sacramento, CA · On-site +1
Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys installation, configuration and development * Work closely with Project Managers to ensure on-time ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
... and/or Remote Country USA Domain Delivery Interest Group Infosys Limited Company ITL USA ... Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
... and/or Remote Country USA Domain Delivery Interest Group Infosys Limited Company ITL USA ... Required Skill and Experience Genesys Cloud CX Engineer with expertise in contact center operations ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
... and/or Remote Country USA Domain Delivery Interest Group Infosys Limited Company ITL USA ... Experience Genesys Cloud CX Engineer with expertise in contact center operations, development ...
Genesys Cloud CX Engineer
$57 - $76.25/hr
... and/or Remote Country USA Domain Delivery Interest Group Infosys Limited Company ITL USA ... Experience Genesys Cloud CX Engineer with expertise in contact center operations, development ...
We are looking for a Senior Software Engineer to help us design and deliver CX solutions that ... Genesys Voice Platform (GVP) * Speech enabled IVR applications * Spring Boot Framework Salary is ...
We are looking for a Senior Software Engineer to help us design and deliver CX solutions that ... Genesys Voice Platform (GVP) * Speech enabled IVR applications * Spring Boot Framework Salary is ...
Software Engineer - REMOTE
CA · On-site +1
We are looking for a Senior Software Engineer to help us design and deliver CX solutions that ... Genesys Voice Platform (GVP) * Speech enabled IVR applications * Spring Boot Framework Salary is ...
Software Engineer - REMOTE
CA · On-site +1
We are looking for a Senior Software Engineer to help us design and deliver CX solutions that ... Genesys Voice Platform (GVP) * Speech enabled IVR applications * Spring Boot Framework Salary is ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Location : Remote within US (not limited to the states that the job is tagged to) Key ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Location : Remote within US (not limited to the states that the job is tagged to) Key ...
Location : Fully remote within US (not limited to that states that the job is tagged to) Key ... Genesys Cloud, or multi-cloud deployments * Knowledge of DevOps practices, including CI/CD ...
Location : Fully remote within US (not limited to that states that the job is tagged to) Key ... Genesys Cloud, or multi-cloud deployments * Knowledge of DevOps practices, including CI/CD ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Location : Remote within US (not limited to the states that the job is tagged to) Key ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Location : Remote within US (not limited to the states that the job is tagged to) Key ...
Genesys Engineer Remote information
What is a Genesys engineer?
A Genesys Engineer (Remote) is an IT professional who specializes in designing, implementing, and maintaining contact center solutions using Genesys software while working from a remote location. These engineers configure call routing, integrate communication channels, and troubleshoot technical issues to ensure seamless customer service operations. They work closely with cross-functional teams to customize the platform based on business needs and often provide support and training to end users. Remote Genesys Engineers leverage cloud technologies to manage systems without being physically present in an office.
What are the key skills and qualifications needed to thrive as a Genesys engineer in a remote role?
To thrive as a Genesys Engineer in a remote role, you need strong expertise in contact center technologies, telephony systems, and a background in computer science or related fields. Proficiency with Genesys platforms (such as Genesys Cloud, PureConnect, or Engage), scripting languages, and relevant certifications like Genesys Certified Professional are typically required. Excellent problem-solving, communication, and self-management skills help you effectively support clients and collaborate across distributed teams. These capabilities are critical for delivering seamless customer experiences and maintaining high system reliability in a remote setting.
What are some common challenges faced by Genesys engineers working remotely, and how can they be effectively managed?
Genesys Engineers working remotely often encounter challenges such as troubleshooting complex telephony issues without on-site access, coordinating with cross-functional teams in different time zones, and maintaining secure connections to client environments. Success in this role often relies on strong communication skills, effective use of collaboration tools, and proactive documentation. Building a routine for regular check-ins with team members and leveraging remote monitoring tools can help resolve issues efficiently and maintain high service quality.
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Job description
Job Description
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
Requirements
3+ years experiences with:
Desired
2+ years experience with:
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Installation, configuration and testing of Genesys software
- Support large implementations of the Genesys product suite
- Daily operations and maintenance
Requirements
3+ years experiences with:
- Genesys Enterprise Routing solutions
- Genesys T-Server and I-Server integrations
- Genesys SIP Server
- Genesys Voice Portal (GVP)
- Genesys Reporting
Desired
2+ years experience with:
- Genesys eServices
- Genesys Workforce Management
- Genesys Agent Desktops (GAD and iWS)
- Genesys Info Mart and Interactive Insights
- J2EE (Java, Servlets, JSP, EJB, JSF)
- .NET (C#, ASP.NET, ADO.NET)
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
About PTP
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
San Francisco, CA, US
Year founded
2004