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Full Time Genesys Engineer Jobs (NOW HIRING)

Genesys Cloud Architect

Texas City, TX ยท On-site +1

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...

S., providing enhanced IT consulting and engineering solution services for past 16 years. Saxon ... Dallas, TX Full time Permanent Role (FTE) Description: Skill set : Contact Center Products ...

Genesys Cloud Architect

Texas City, TX ยท On-site +1

$55.50 - $70.75/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...

Genesys Cloud Architect

Arizona City, AZ ยท On-site +1

$65.50 - $83.25/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...

Genesys Cloud Architect

Arizona City, AZ ยท Remote

$65.50 - $83.25/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...

Genesys Cloud Architect

Philadelphia, PA ยท Remote

$65.50 - $83.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...

Genesys Cloud Architect

Philadelphia, PA ยท On-site +1

$65.50 - $83.50/hr

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...

Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The ... aligned across Engineering, SI, and MSP. * Own the Genesys vendor relationship on behalf of ...

Genesys Cloud CX Certified Professional, Certified Architect, or Certified Developer. * Cisco ... We offer the following benefits to all full-time employees: * Health and Wellbeing: Health, Dental ...

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Showing results 1-20

Full Time Genesys Engineer information

What is the difference between Full Time Genesys Engineer vs Contact Center Support Specialist?

AspectFull Time Genesys EngineerContact Center Support Specialist
CredentialsIT or Software Engineering degree, Genesys certificationsCustomer service or technical support certifications
Work EnvironmentIT departments, technical teams, software developmentCall centers, customer service departments
Industry UsageIT, telecommunications, software companiesCustomer service, retail, telecom industries

The Full Time Genesys Engineer primarily focuses on designing, implementing, and maintaining Genesys contact center solutions, requiring technical expertise and certifications. In contrast, a Contact Center Support Specialist handles customer interactions and provides technical support, often with customer service certifications. While both roles support contact center operations, the Genesys Engineer is more technical and development-oriented, whereas the Support Specialist emphasizes customer interaction and issue resolution.

What engineer makes $500,000 a year?

While most engineering roles do not typically reach a $500,000 annual salary, some senior or specialized engineers such as senior software engineers, data engineers, or those in executive technical roles can earn this level of compensation, especially with bonuses, stock options, or in high-cost-of-living areas. Achieving this salary often requires extensive experience, advanced skills, and working in high-demand industries or companies.

Is Genesys a good place to work?

Genesys offers roles such as Full Time Genesys Engineer, focusing on customer experience and contact center solutions. The company provides opportunities for technical skill development, including experience with cloud platforms and contact center tools. Employee reviews vary, but the organization is known for a collaborative environment and competitive benefits.

How much do Genesys staff engineers make?

Genesys staff engineers typically earn a salary ranging from $100,000 to $150,000 annually, depending on experience, location, and specific responsibilities. They often work with customer experience platforms and may require knowledge of cloud technologies and scripting skills.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and certifications. Roles in high-demand industries or leadership positions may also reach this compensation level, often including bonuses and stock options.
More about Full Time Genesys Engineer jobs
What are the most commonly searched types of Genesys Engineer jobs? The most popular types of Genesys Engineer jobs are:
What job categories do people searching Full Time Genesys Engineer jobs look for? The top searched job categories for Full Time Genesys Engineer jobs are:
Infographic showing various Full Time Genesys Engineer job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 1% Internship, 75% Full Time, 1% Part Time, 18% Contract, and 1% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution.
Genesys CX Developer with Softphone

Genesys CX Developer with Softphone

Jconnect Infotech Inc

Addison, TX โ€ข On-site

Full-time

Posted 17 days ago

Be an early applicant


Job description

Job Summary (Genesys CX Developer with Softphone)
- Position: Genesys CX Developer with Softphone
- Location: Addison, TX
- Employment Type: Fulltime
Key Responsibilities:
- Design and develop solutions using Genesys Cloud CX and Genesys Architecture.
- Integrate Softphone APIs with Genesys CX.
- Utilize Genesys SDK for development tasks.
- Administer, configure, and implement Genesys Cloud CX platforms.
- Develop and manage Node.JS applications utilizing REST, SOAP, and Genesys APIs.
- Create dashboards to monitor queue activity, agent performance, and interactions.
- Administer and configure Genesys Cloud CX including contact center, telephony, routing, people, permissions, and outbound campaigns.
- Install and configure Genesys applications on AppFoundry.
- Troubleshoot configuration and routing issues within Genesys environments.
Required Skills:
- Experience with AWS.
- Proficiency in Genesys Cloud CX and Softphone.
- Contact Center Routing experience.
- Experience in On-premises Genesys environments.
Desired Skills:
- Knowledge of Genesys on-premise components and composer development.
- Experience in Java/J2EE and API development/scripting integration.
- Genesys Cloud CX certification (preferred).
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Jconnect Infotech logo

About Jconnect Infotech

Sourced by ZipRecruiter

Jconnect Infotech is an esteemed corporation that operates within the Information Technology sector based in Noida, Uttar Pradesh, India. As a technology-driven firm, it offers various services such as IT Solutions, Software Development, Staffing Solutions and Management Consulting to businesses globally. Established as a pivotal player in its field, Jconnect Infotech was founded on the principles of delivering optimal solutions and promoting technological advancement within various industries. Their mission is to deliver innovative, cost-effective solutions and services to clients while maintaining their core values of integrity, excellence, and customer satisfaction.

Industry

Specialized design services

Company size

201 - 500 Employees

Headquarters location

Noida, Uttar Pradesh, in

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