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Itron Jobs (NOW HIRING)

Itron, Inc

Leader II - B Shift

West Union, SC · On-site

$11.75 - $14.50/hr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Duties ...

Itron, Inc.

Leader II - B Shift

West Union, SC · On-site

$11.75 - $14.50/hr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Duties ...

Itron, Inc

Principal Quality Engineer

West Union, SC · Hybrid

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. The Principal ...

Itron, Inc

Leader II - B Shift

West Union, SC

$11.75 - $14.50/hr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Opening Paragraph:

Itron, Inc

Strategic Account Executive - East

Virginia, IL · On-site +1

$96K - $175K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron Resiliency ...

Itron, Inc

Principal Quality Engineer

Raleigh, NC · Hybrid

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. The Principal ...

Itron, Inc

$96K - $175K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron Resiliency ...

Itron, Inc

Engagement Manager

Chicago, IL · On-site

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. About Us Itron is ...

Itron, Inc

Sr RF Engineer- Contractor

West Union, SC · Hybrid

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Our West Union, SC ...

Itron, Inc

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. About Us Itron is ...

Itron, Inc

Distribution Coordinator

San Jose, CA · On-site

$25 - $57.69/hr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron is seeking a ...

Itron, Inc

$96K - $175K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron Resiliency ...

Itron, Inc

Strategic Account Executive - East

Florida, NY · On-site

$96K - $175K/yr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Itron Resiliency ...

Itron, Inc.

Leader II - B Shift

West Union, SC · On-site

$11.75 - $14.50/hr

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Opening Paragraph:

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Itron information

What is an Itron?

Itron is a technology company that provides solutions for energy and water resource management. The company designs and manufactures products such as smart meters, network communication systems, and software for utility companies to help them measure, manage, and analyze electricity, gas, and water usage. Itron's innovations support the efficient use of resources, improve grid reliability, and enable utilities to deliver better services to consumers. Employees at Itron may work in roles related to engineering, data analytics, software development, and customer support.

What are the typical career advancement opportunities for engineers at Itron?

At Itron, engineers often have clear paths for career progression, typically moving from entry-level roles to senior or lead engineering positions. Advancement can also involve transitioning into project management, technical specialist roles, or leadership within cross-functional teams. The company encourages internal mobility and professional development, supporting employees in pursuing certifications, advanced training, and involvement in innovative projects. This structure enables engineers to broaden their expertise and take on greater responsibility over time.

What are the key skills and qualifications needed to thrive as an Itron Field Service Technician, and why are they important?

To thrive as an Itron Field Service Technician, you need a solid background in electronics, electrical systems, and troubleshooting, often supported by a technical diploma or associate’s degree. Familiarity with metering systems, handheld diagnostic tools, and software for data collection is typically required. Strong problem-solving skills, customer service orientation, and effective communication set exceptional technicians apart. These competencies ensure accurate installation, maintenance, and support of Itron’s energy and water solutions, leading to satisfied customers and reliable utility service.

What is the difference between Itron vs Meter Reader?

AspectItronMeter Reader
Required CredentialsTechnical certifications, sometimes associate degreesHigh school diploma or equivalent
Work EnvironmentFieldwork with advanced technology, utility companiesFieldwork, reading meters manually or with handheld devices
Industry UsageUtility industry, smart grid technologyUtility companies, traditional metering
Job FocusInstalling, maintaining, and managing smart meters and systemsReading meters, recording data manually

While Itron focuses on advanced metering technology and system management, Meter Readers primarily perform manual meter readings. Itron roles often require technical certifications and involve working with smart grid systems, whereas Meter Readers typically need a high school diploma and perform fieldwork reading meters directly. Both roles are essential in the utility industry but differ in complexity and technological involvement.

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Itron jobs near you
Infographic showing various Itron job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 1% Part Time, 1% Temporary, and 4% Contract. Highlights an 56% Physical, 15% Hybrid, and 29% Remote job distribution.

Itron Application Support Lead

Minneapolis, MN • On-site

Prophecy Technologies
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Prophecy Technologiesexternal

Full-time

Posted 21 days ago

Job description

Role Overview:
The Metering Application Support Lead will be responsible for the overall support, stability, and continuous improvement of the utility metering application landscape. This individual will serve as the primary technical lead for Itron applications including UtilityIQ (UIQ), Itron Enterprise Edition (IEE), AMI/AMR systems, and associated integrations with CIS, Meter Data Management, and downstream billing platforms. The role requires strong application support expertise, stakeholder management, incident and problem management leadership, vendor coordination with Itron, and the ability to lead global support teams while ensuring SLA compliance and operational excellence.
Key Responsibilities:
  • Lead L2/L3 support activities for Itron Metering applications.
  • Own production support, incident management, problem management, and change management processes.
  • Ensure high availability and stability of metering applications.
  • Monitor application health, interfaces, batch jobs, and data processing workflows.
  • Drive service restoration activities during production outages.
  • Support and maintain Itron UtilityIQ (UIQ) and Itron Enterprise Edition (IEE) environments.
  • Coordinate IEE upgrades, patching activities, and vendor-led enhancements.
  • Manage Itron vendor escalations and support tickets.
  • Support configuration and scheduling activities within IEE.
  • Monitor meter ingestion, data collection, validation, and exception management processes.
  • Support AMI and AMR metering operations.
  • Ensure seamless integration between metering platforms, MDM, CIS, billing, and field systems.
  • Troubleshoot meter read failures, communication issues, and interval data exceptions.
  • Support VEE (Validation, Estimation, and Editing) processes.
  • Ensure meter data integrity across utility systems.
  • Lead critical incident calls and stakeholder communications.
  • Perform Root Cause Analysis (RCA) and implement preventive measures.
  • Drive reduction of recurring incidents through automation and process improvements.
  • Maintain knowledge articles and operational runbooks.
  • Lead onsite/offshore application support teams.
  • Conduct daily operational reviews and service governance meetings.
  • Manage SLA/KPI reporting and compliance.
  • Mentor support engineers and technical specialists.
  • Support transition, knowledge transfer, and stabilization activities.

Required Skills:
  • Itron UtilityIQ (UIQ)
  • Itron Enterprise Edition (IEE)
  • AMI Metering Platforms
  • AMR Solutions
  • Itron Meter Data Collection & Processing
  • Meter Communication Technologies
  • Meter-to-Cash Processes
  • Meter Data Management (MDM)
  • VEE Processing
  • Interval Data Management
  • Billing Integrations
  • Electric and Gas Metering
  • Smart Meter Ecosystem
  • SQL (Oracle and/or SQL Server)
  • ServiceNow
  • Middleware & Integration Platforms
  • REST/SOA APIs
  • Batch Scheduling & Monitoring
  • Log Analysis & Debugging
  • Application Performance Monitoring
  • Stakeholder Management
  • Vendor Management (Itron)
  • Incident Command & Major Incident Management
  • Operational Governance
  • Risk & Issue Management
  • Service Improvement Planning
  • Team Leadership & Mentoring

Qualifications:
  • 10-15+ years in Utility Metering Applications, Production Support, Application Maintenance, and Meter-to-Cash operations.
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline.
  • ITIL Foundation Certification preferred.
  • Utility industry certification or metering domain certification is desirable.

Preferred Skills:
  • IEE Upgrade Programs
  • Smart Meter Rollouts
  • AMI Deployments
  • Utility CIS Transformations
  • Regulatory Compliance Reporting
  • Supporting large North American Utility clients

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