We need one Senior Jira Architect for data migration from Freshdesk to Jira service management. Can you please get us a really good resource? US Citizen, Green card Remote 6 months possible ext.
We need one Senior Jira Architect for data migration from Freshdesk to Jira service management. Can you please get us a really good resource? US Citizen, Green card Remote 6 months possible ext.
Customer Service Specialist
$16.25 - $21.50/hr
Tickets are initiated in Freshdesk (Ticketing System) so experience in Freshdesk CRM is a plus (Not required). * Respond and resolve Tickets within department SLA * Become expert in entering orders ...
Quick apply
Customer Service Specialist
$16.25 - $21.50/hr
Tickets are initiated in Freshdesk (Ticketing System) so experience in Freshdesk CRM is a plus (Not required). * Respond and resolve Tickets within department SLA * Become expert in entering orders ...
Customer Support Representative
Linden, NJ · On-site
$20 - $28/hr
The ideal candidate is a strong communicator, problem-solver, and advocate for customer experience, with hands-on experience using customer support platforms like Freshdesk. Key Responsibilities:
Customer Support Representative
Linden, NJ · On-site
$20 - $28/hr
The ideal candidate is a strong communicator, problem-solver, and advocate for customer experience, with hands-on experience using customer support platforms like Freshdesk. Key Responsibilities:
Bilingual Customer Care Representative - Enrollment Support (English/Spanish)
Lewisville, TX · On-site
$14.50 - $18.25/hr
Accurately log, track, and document all interactions in the customer service platform (Freshdesk) * Escalate urgent, sensitive, or complex cases to the appropriate team or Enrollment Manager * Stay ...
Quick apply
Bilingual Customer Care Representative - Enrollment Support (English/Spanish)
Lewisville, TX · On-site
$14.50 - $18.25/hr
Accurately log, track, and document all interactions in the customer service platform (Freshdesk) * Escalate urgent, sensitive, or complex cases to the appropriate team or Enrollment Manager * Stay ...
Customer Service Associate
Pittsburgh, PA · On-site
$14 - $19.50/hr
This position requires comfort navigating multiple systems (e.g., ERP/order entry tools (Dynamics), Freshdesk, etc), the ability to prioritize competing requests throughout the day, and a consistent ...
Customer Service Associate
Pittsburgh, PA · On-site
$14 - $19.50/hr
This position requires comfort navigating multiple systems (e.g., ERP/order entry tools (Dynamics), Freshdesk, etc), the ability to prioritize competing requests throughout the day, and a consistent ...
Guest Experience Coordinator - NYC
Manhattan, NY · On-site
$25/hr
Train touring locations and staff in Freshdesk system, creating any materials as needed * Stay up to date with best practices of the Freshdesk system and improvements * Provide operational policy ...
Guest Experience Coordinator - NYC
Manhattan, NY · On-site
$25/hr
Train touring locations and staff in Freshdesk system, creating any materials as needed * Stay up to date with best practices of the Freshdesk system and improvements * Provide operational policy ...
Guest Experience Coordinator - NYC
Manhattan, NY · On-site
$25/hr
Train touring locations and staff in Freshdesk system, creating any materials as needed * Stay up to date with best practices of the Freshdesk system and improvements * Provide operational policy ...
Quick apply
Guest Experience Coordinator - NYC
Manhattan, NY · On-site
$25/hr
Train touring locations and staff in Freshdesk system, creating any materials as needed * Stay up to date with best practices of the Freshdesk system and improvements * Provide operational policy ...
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IT Support Technician
Howell, MI · On-site
$56K - $65K/yr
Document incidents and resolutions using service management tools (e.g., Freshdesk) * Track and follow up on open support tickets to ensure timely resolution * Support network and production systems ...
Quick apply
Be Seen First
IT Support Technician
Howell, MI · On-site
$56K - $65K/yr
Document incidents and resolutions using service management tools (e.g., Freshdesk) * Track and follow up on open support tickets to ensure timely resolution * Support network and production systems ...
Use CRM/helpdesk tools (Zendesk, Salesforce, Intercom, Freshdesk) to manage and document support cases. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing ...
Quick apply
Use CRM/helpdesk tools (Zendesk, Salesforce, Intercom, Freshdesk) to manage and document support cases. Peak Support and our Work-from-Home PLUS model At Peak Support, we are dedicated to providing ...
Freshdesk * Jira Service Desk * ServiceNow * Troubleshoot: * login issues * password resets * connectivity problems * SaaS platform errors * browser and system-related issues * Resolve Level 1 & ...
Freshdesk * Jira Service Desk * ServiceNow * Troubleshoot: * login issues * password resets * connectivity problems * SaaS platform errors * browser and system-related issues * Resolve Level 1 & ...
Payroll Support Specialist
$24.25 - $33/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Payroll Support Specialist
$24.25 - $33/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Payroll Support Specialist
$22.75 - $31/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Payroll Support Specialist
$22.75 - $31/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Oversees the Freshdesk client support function, managing both internal and external support for Thrive Plus membership, the Pet Portal, mobile app, and hospital marketing requests. * Owns ...
Oversees the Freshdesk client support function, managing both internal and external support for Thrive Plus membership, the Pet Portal, mobile app, and hospital marketing requests. * Owns ...
Support Leader
Edison, NJ · On-site
Lead the rollout and optimization of Freshdesk across teams, integrating CSMs, engineering escalation paths, and self-service. Establish and enforce SLA/SLO frameworks, incident management processes ...
Support Leader
Edison, NJ · On-site
Lead the rollout and optimization of Freshdesk across teams, integrating CSMs, engineering escalation paths, and self-service. Establish and enforce SLA/SLO frameworks, incident management processes ...
Payroll Support Specialist
$23.75 - $32.25/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Payroll Support Specialist
$23.75 - $32.25/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Support Leader
Edison, NJ · On-site
This is a hands-on leadership role where you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal ...
Support Leader
Edison, NJ · On-site
This is a hands-on leadership role where you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal ...
Payroll Support Specialist
$21.75 - $29.75/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Payroll Support Specialist
$21.75 - $29.75/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Support Leader
Edison, NJ · On-site
This is a hands-on leadership role where you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal ...
Quick apply
Support Leader
Edison, NJ · On-site
This is a hands-on leadership role where you will help design the operating model, set standards, introduce process rigor, and transition the team as we move to tools like Freshdesk. The ideal ...
Payroll Support Specialist
$22.50 - $30.75/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Payroll Support Specialist
$22.50 - $30.75/hr
Triaging of issues and documenting them in the appropriate instance of FreshDesk. * Utilizing Canned Response Issue Summary templates and attaching pertinent documents gathered from shared network ...
Customer Service Associate
Stow, OH · On-site
$13.25 - $18.25/hr
Respond promptly to customer inquiries via phone, email, and Freshdesk * Assistwithcommon questionsincluding product information, order status, mis-shipments, delays, and basic technical ...
Customer Service Associate
Stow, OH · On-site
$13.25 - $18.25/hr
Respond promptly to customer inquiries via phone, email, and Freshdesk * Assistwithcommon questionsincluding product information, order status, mis-shipments, delays, and basic technical ...
Freshdesk information
See salary details
$14.18 - $16.61
4% of jobs
$18.81 is the 25th percentile. Wages below this are outliers.
$16.61 - $19.03
23% of jobs
$19.03 - $21.46
17% of jobs
The median wage is $22.37 / hr.
$21.46 - $23.89
17% of jobs
$25.43 is the 75th percentile. Wages above this are outliers.
$23.89 - $26.31
23% of jobs
$26.31 - $28.74
9% of jobs
$28.74 - $31.16
3% of jobs
$31.16 - $33.59
3% of jobs
$33.59 - $36.01
1% of jobs
$36.01 - $38.44
0% of jobs
$38.44 - $40.87
0% of jobs
$14
$23
$40
How much do freshdesk jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for freshdesk in the United States is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.24 per hour, depending on experience, location, and employer.
What is a Freshdesk job?
A Freshdesk job typically involves using Freshdesk, a customer support software, to manage customer inquiries, resolve tickets, and improve customer experience. Roles may include support agents, administrators, or managers who handle queries, automate workflows, and analyze support metrics. Responsibilities often vary by company but generally focus on optimizing customer service efficiency.
Is Freshworks an Indian company?
Freshworks is an Indian software company founded in Chennai, India, and it develops customer engagement tools like Freshdesk. The company has expanded globally and is publicly traded on the NASDAQ. For job seekers, understanding the company's origin can be relevant for work authorization and cultural fit considerations.
What jobs pay 4000 a week without a degree?
High-paying jobs that can reach $4,000 a week without a degree include roles such as sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers. These positions often require experience, certifications, or specialized skills rather than formal college degrees.
What is Freshdesk used for?
Freshdesk is a customer support software platform used by support agents to manage and resolve customer inquiries through channels like email, chat, and phone. It offers ticketing, automation, and knowledge base features to improve service efficiency and customer satisfaction.
Who is the CEO of Freshdesk?
Freshdesk is a customer support software company, and as of October 2023, the CEO is Girish Mathrubootham, who co-founded the company. The CEO oversees company strategy, product development, and customer service operations.
What does a typical day look like for someone working as a Freshdesk Support Specialist?
A typical day for a Freshdesk Support Specialist involves responding to customer inquiries via email, chat, and phone, managing and resolving support tickets, and collaborating with team members to address complex issues. You'll regularly document solutions, update knowledge bases, and escalate tickets when necessary to specialized teams. The work environment is often fast-paced and team-oriented, with daily targets for ticket resolution and customer satisfaction. Regular communication with other departments, such as product or IT teams, ensures customers receive timely and thorough assistance. This role provides valuable experience in customer relations and technical troubleshooting, often leading to advancement opportunities within support or product management.
What are the key skills and qualifications needed to thrive in the Freshdesk position, and why are they important?
To thrive in a Freshdesk Support Specialist role, you need strong customer service skills, problem-solving abilities, and a background in technical support or help desk operations. Familiarity with the Freshdesk ticketing system, CRM tools, and basic troubleshooting certifications are often required. Excellent communication, patience, and the ability to multitask are key soft skills that help you excel in assisting customers and collaborating with team members. These skills are crucial for efficiently resolving customer issues, maintaining high satisfaction ratings, and supporting seamless team workflows.
What cities are hiring for Freshdesk jobs? Cities with the most Freshdesk job openings:
What are the most commonly searched types of Freshdesk jobs? The most popular types of Freshdesk jobs are:
What states have the most Freshdesk jobs? States with the most job openings for Freshdesk jobs include:
What job categories do people searching Freshdesk jobs look for? The top searched job categories for Freshdesk jobs are:
Job description
We need one Senior Jira Architect for data migration from Freshdesk to Jira service management. Can you please get us a really good resource?
US Citizen, Green card
Remote
6 months possible ext.
Project Plan:
The migration project encompasses the transfer of data, configuration settings, workflows, and integrations from Freshdesk to Jira Service Management. It involves careful planning, execution, and testing to ensure a smooth transition with minimal disruption to ongoing operations.
US Citizen, Green card
Remote
6 months possible ext.
Project Plan:
The migration project encompasses the transfer of data, configuration settings, workflows, and integrations from Freshdesk to Jira Service Management. It involves careful planning, execution, and testing to ensure a smooth transition with minimal disruption to ongoing operations.
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